Indeed has a rating of 1.5 stars from 933 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 132nd among Recruiting sites.
I love indeed I dont use any other site when it comes down to my employment. I only refer friends and family to indeed
We found Indeed both easy to use and intuitive. We also found ourselves able to quickly focus on valid candidates.
Thank you for your feedback!
A place you can create a resume, a cover letter and apply for a job all at once. Supper easy and user-friendly!
Hi Dustin, thank you for taking the time to share this feedback with us! If you ever have any questions or need assistance with your search, feel free to contact us at sitejabber@indeed.com referencing this review.
This is simply ridiculous response or rather excuse that our account currently is not accruing any costs to indeed, then whats the point in providing the relevant documents asked by your team and the ad posted was approved after reviewing from your team which went live then why are we are still getting this message " Your ability to post jobs on Indeed has been disabled".
Then why Indeed is keeping the "FREE JOB POST" option when you people want every customer to pay for posting advertisement in indeed. You people seems to be rather confused or making people confused as to what kind or type of job details or posting can be approved. Not a simply ads getting approved and just a robotic response we are getting that " Your account currently is not accruing costs, and this is a final decision".
Its a piece of advise on behalf of all the people/companies who are facing this kind of similar issue, Please if you people have little bit of shame let Remove the "FREE JOB POST" option from your website.
Nothing more is left we would never recommend Indeed to any rival companies nor friends to use indeed services and would post on other blogs about our bad experience with the services Indeed is providing the customers globally.
If you people think that the issue can be fixed or rectified then don't hesitate in calling back. Sorry for the bad experience.
Why don't indeed go off the market rather creating so much confusion or havoc in the market. People are not liking it at all they are getting more frustrated with you guys. Don't you guys go and check the reviews and complaints logged by the customer's or unsatisfied clients in the complaint forum or BBB or any other complaint sites/forum.
Hi Michael, we have responded to your review by private message. Please follow up there so we can further assist.
I have used Indeed as a job seeker and as a recruiter. I loved it in the early days, and still love it now!
On indeed I found fake jabs and fake pictures. I would nor recommend looking for a job on indeed. Its a scam
Hi, our goal is to make sure jobs on Indeed are legitimate opportunities for our job seekers. We take Search Quality very seriously and have a whole team that is dedicated to this effort as well. All accounts are subject to a moderation process conducted by our Search Quality Team. There are a variety of standards that jobs must adhere to in order to be visible - you can learn more about those standards here: https://indeed.my.site.com/employerSupport1/s/article/115005915763?language=en_GB. If you ever come across jobs on Indeed that you have concerns about, you can click "report". That will be sent internally and will be handled accordingly. Here is an article that may provide some helpful tips for your job search moving forward: https://support.indeed.com/hc/en-gb/articles/216354123-Guidelines-for-Safe-Job-Search. Thank you for taking the time to leave us some feedback.
We were very pleased with the ease of advertising our job, the ease of using the service and obviously pleased with the result.
Hi Paula, thank you for sharing your positive experience with us. If there is ever anything we can assist with, do not hesitate to reach out.
I thought I was paying $18 a month. Not$18 a day! No results... Terrible... No Filter. No experience!
Hi Tracy, we're so sorry for the poor experience. We have replied to your review by private message. Please follow up there so we can further assist.
I had an employers account on indeed that was going great but suddenly they disabled me for no reason.
Hello Aarushi,
Thank you for contacting us. At this time, we can see you have worked to appeal this decision. Ultimately, Indeed has decided not to show your jobs as there is a job seeker fee required (which is not allowed on Indeed) as well as complaints from Job Seekers. For your reference, please see Indeed’s terms of service(https://www.indeed.co.uk/legal?hl=en&redirect=true#tos) and our Job Posting Best Practices.
No further action is required on your part. No additional details regarding this decision have been provided. I apologise for any inconvenience this may have caused.
Appreciate Indeed as a useful resource! Site is hard to navigate. Please consider revamping. Thanks.
Thanks Ilona, please share any product ideas you have with us at sitejabber@indeed.com.
Answer: Hello Anita, positions posted for free stay on Indeed for a total of 120 days. Sponsored positions can stay on the site until an employer has filled the job and closed it on Indeed.
Answer: Hi Sarah, we're sorry you haven't heard back from employers when submitting your resume on Indeed. We'd be happy to assist you here in reviewing your resume and offering suggestions for applying to jobs on the site. Please email us at sitejabber@indeed.com with a link to your Indeed Resume or document so that we can review. Thank you.
Answer: Hello Gerard, sorry for the negative experience. Indeed recently augmented existing search quality programs with new, ongoing strategies to make sure all jobs on Indeed meet standards for quality. This effort included a large scale review of job listings. Jobs that violated our guidelines and companies that did not meet our quality standards were disabled. We apologize that this was a frustrating process for you and will provide this feedback to our Search Quality team for future improvements.
Answer: By NO MEANS should you pursue this so-called job offer further and in fact, you should report them to the Better Business Bureau.
Answer: Hi Kristina, feel free to email our team at sitejabber@indeed.com with some additional details regarding your concerns and we'd be happy to take a look. Please be sure to reference this interaction in your email. Thank you.
Answer: Hi Irene, to explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Mae! Thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this is likely what you are currently experiencing. If you need assistance, feel free to email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hi Harees! Thank you for reaching out. All accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. It appears our support team replied to your initial SiteJabber review via private message with more information, please check your inbox and reply there with any additional questions, or reach out to sitejabber@indeed.com and reference this post. Thank you!
Answer: Hello Anas, thank you for reaching out. To explain, all accounts on Indeed go through a moderation process as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status. Based on your message, this might be what you are currently experiencing. If you need assistance, please email our team at sitejabber@indeed.com and we'd be happy to take a look. Please be sure to reference this interaction in your email.
Answer: Hello Rose, thank you for reaching out and our team is happy to assist here. When you have a moment, please email us directly at sitejabber@indeed.com. We look forward to hearing from you.
Hi Lisa! Thank you for taking the time to share your feedback with us. If you ever need assistance with your job search, feel free to contact us directly at sitejabber@indeed.com. We wish you the best of luck!