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IndiaMART

How would you rate IndiaMART?
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Australia
1 review
2 helpful votes
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Scam users
October 4, 2022

A person that got my info from indiamart asked for payment via Bitcoin. After I paid they requested more money. I released I was scammed. They try to say they are trying to help and additional fee is shipping issue. Whatsapp contact *******929 M M Store.
They used fake images. Fake video proof.

*******

Date of experience: October 4, 2022
Netherlands
1 review
3 helpful votes
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They have multiple sellers on there who will take your money and send nothing.

I lost hundreds of dollars trusting this fraudulent site. Stay away from them, do not buy from IndiaMART you will lose all your money!

Date of experience: January 11, 2022
Team I. IndiaMART Rep
over a year old

Dear Concern,
We deeply regret the experience you had. Request you to please share the following details so that we can assist you further
1) Suppliers' Name
2) Suppliers' Company Name
3) Suppliers' Contact Details
4) Suppliers' Catalog URL
5) Payment Invoice
6) Payment Proof (if applicable)
7) Your contact details
If you have already shared the details with us then kindly share the complaint id with us. We will get this checked.
Thank you!

GB
1 review
2 helpful votes
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99% of the sellers are scammers. Buy at your own risk. I know people who have lost 6 figures. Only accept escrow and even then thats not secure as they are corrupt and will release your escrow without your permission.

Also you cant disable or close your account. The system wont let you.

Date of experience: July 20, 2023
India
1 review
4 helpful votes
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Never ever go in NACH contract with Indiamart. They will take money even you stop the service and then their employees like sales, account managers will transfer call to each other and you will be in trouble. Really, Its have very disgusting people and money laundering policies which were never informed at the time of contract. Their behaviour is like they are your enemies and not vendor. No customer satisfaction at all.

Date of experience: March 29, 2016
Ukraine
3 reviews
22 helpful votes
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Indiamart claims to be a B2B portal which makes referrals of suppliers. They suck at their job. They are interested in ad revenues and sell advertising to anybody, India is full of scam artists and this is their favorite site. So if you have money to give away use this site. And the local police do not take reports of fraud so forget them

Date of experience: December 10, 2017
Team I. IndiaMART Rep
over a year old

Hi, we regret the inconvenience caused to you. Could you please share your details at buyershelp@indiamart.com so that our team could look into this?

Colorado
1 review
2 helpful votes
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Horrible customer service did not want to refund my money they wanted me to pay extra for my package because they said it was discreett now I'm out of the money i sent them and with no package please beware do not buy from this seller or buy anything on this app

Date of experience: February 7, 2019
Team I. IndiaMART Rep
over a year old

Hi Josh, We regret the inconvenience. Our team will contact you. Thank you!

New York
1 review
1 helpful vote
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I'm so happy after receiving my products this afternoon. This is my third purchase from IndiaMart. I really appreciate their service and the wholesale TukMed who supply the best weight gain supplements and weight loss supplements. Even though it took one more day for my product to get here in New jersey but im happy it got here in good condition. I highly recommend TukMed service to anyone looking for supplements in wholesale. Reach out to them via Whatsapp / Call +90 - 536 - 695 - 1636

Date of experience: February 18, 2021
Florida
1 review
1 helpful vote
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Great job
February 12, 2022

Looking forward to a lasting business relationship. The communication started out a little slow but then everything fell into place they were very helpful with my current needs and gave me insight into my future needs

Date of experience: February 12, 2022
Team I. IndiaMART Rep
over a year old

Dear DC,
Thank you for your valuable time in sharing the feedback with us. We are glad that you are satisfied with the services.
Regards!

India
1 review
3 helpful votes
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I recently hired services of F S Enterprices from IndiaMart for carpentry and paint service. They are listed as a verified supplier. The company has turned out to be fraud as they do incomplete work with very poor quality. I recommend you to find local suppliers. There are cracks on my wall and the wall sticks on clothes. It has been a harrowing experience.

I raised complaint with Indiamart and they are helpless. They take no responsibility of their verified suppliers. Stay miles away from IndiaMart.

Date of experience: October 6, 2023
India
1 review
14 helpful votes
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Worst company
October 15, 2020

Recently Indiamart suddenly started huge charges for the foreign leads sometime before that lead was free. When asking to India Mart person she doesn't have any proper answer.

Most of the leads are fake, when calling to the buyer he scolds that why you are calling, They sell 1 lead to more than 10 sellers because of that buyer is get frustrate for taking a call.

Don't go with India Mart.

Date of experience: October 15, 2020
Team I. IndiaMART Rep
over a year old

Dear Bapu,
Thank you for highlighting the issue. Request you to please share your details with us so that we can assist you further.

Australia
1 review
17 helpful votes
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I found a company through the indiamart called Geno pharma limited which turns out to be a fake firm. They appear legitimate but take your money for goods, and then advise they need an additional payment for the goods to be released by a freight company for a refundable import/export certificate. The freight company also appears to be in on this scam as well. I noticed other people caught in the last month by this same firm but indiamart have done nothing to stop him advertising.

Date of experience: November 21, 2019
Team I. IndiaMART Rep
over a year old

Dear David, We apologize for the unpleasant experience. Kindly share your contact details along with the supplier's full contact details and payment proof in the private message so that we would be able to assist you further. Thank you!

Texas
1 review
4 helpful votes
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Fraud and Theft
January 31, 2023

First order was processed without difficulty, and was emailed tracking information for the shipping. Within 24 hours I started receiving phone calls, text messages, and emails requesting additional $475 USD for "shipping insurance " or they would not ship the product. I reached out to seller and was instructed to work it out shipper. Oddly the seller arranged the shipping. Unfortunately the seller did not offer refund or ship product through a legitimate shipper.

Date of experience: January 31, 2023
Portugal
27 reviews
100 helpful votes
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Ordered multiple garden machinery equipment from them. I guess my order was not 100 units so they did not bother to sell to me even that they said even 2 units is a good order. None of their "merchants" bothered to sell to me.

So unlike Bing.com, Twitter.com, Amazon.co.uk, Banknotes.com, Ebay.com, Instagram.com etc. etc. That have great service, Indiamart.com is not. Don't bother with this website. This is the people who have no respect for anyone including their own selves.

Date of experience: March 28, 2018
India
1 review
1 helpful vote
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My recent dealings with IndiaMart have left me thoroughly dissatisfied and frustrated. Despite their initial promises, the company consistently fails to uphold their end of the bargain, making false commitments and altering plans mid-tenure.

During the course of our agreement, IndiaMart has repeatedly reneged on their promises. Firstly, they removed export buyleads without prior notice, significantly impacting our ability to reach potential customers. And now, they've arbitrarily decided to eliminate the catalogue view feature, further hindering our business operations.

What's most infuriating is their justification for these abrupt changes. IndiaMart dismisses these essential features as "complimentary services," conveniently allowing them to terminate them at their whim. It's appalling that they consider such critical components of their service expendable, especially after enticing us with them during the initial sales pitch.

Our hard-earned money has been wasted on a service that fails to deliver on its commitments. There's no recourse for us as customers, as IndiaMart brushes off our grievances with the excuse that complimentary services can be terminated anytime. If that's the case, why bother mentioning them at all during the sales process?

In conclusion, IndiaMart's deceptive practices and unreliable services have proven to be nothing short of a costly mistake for our business. I would strongly caution others against trusting this company, as their lack of integrity and disregard for customer satisfaction make them wholly unfit for conducting business.

Date of experience: February 20, 2024
GB
1 review
6 helpful votes
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Pathetic scam
December 20, 2023

Indiamart is a site that facilitates a simple shipping fee scam. It works like this:

You order something and pay for it (most of these guys insist on Bitcoin payments - red flag there). The shipping costs will be astronomical compared to the actual product price. (ie: a product costing one British pound or one US buck will have a $30 dollar "shipping fee")

You then either A: Receive nothing without further contact or B: Receive further requests for "additional shipping costs". Either way, you will never receive anything.

If you're dirt poor in India, three of these scams a day net you about $100 - an incredible amount for these ghetto lowlifes. PS: All of those fancy company names were created last week & will disappear just as quickly.

Date of experience: December 20, 2023
Georgia
1 review
4 helpful votes
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Got Ripped off
January 16, 2024

I wish I had seen this site before I ordered.

SFIO is a multi-disciplinary organization under Ministry of Corporate Affairs, consisting of experts in the field of accountancy, forensic auditing, law, information technology, investigation, company law, capital market and taxation for detecting and prosecuting or recommending for prosecution white-collar crimes/...
https://www.mca.gov.in › global › sfo
Serious Fraud Investigation Office - MCA

Date of experience: January 16, 2024
France
2 reviews
12 helpful votes
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I have already described my experiences with this seller when his website was Woodenneedles.com (see reviews under that website name from me and another unfortunate buyer). He has a new website address as above. Buyers beware. This man does not send the goods.

Date of experience: February 22, 2013
New Jersey
2 reviews
5 helpful votes
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The experience was bad enough. Now I'm receiving 20 plus spam phone calls a week. No other company on the net has my phone number, not even Amazon.

They only have because I had to call the phamacies...

These people are scammers and spammers!
Avoid at all cost

Date of experience: July 28, 2021
Team I. IndiaMART Rep
over a year old

Dear Tony,
We regret the experience you had. Please share the number from which you have received the call and your contact details. We will surely get this checked.
Thank you!

Washington
1 review
5 helpful votes
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ALL SCAMMERS
March 19, 2019

Do not buy nothing from them this is your warning. They got me for over $500 us dollars from two different sellers. I'm not dumb enough to try a third one. Unless they send my money back I will keep wrighting reviews.

Date of experience: March 19, 2019
Team I. IndiaMART Rep
over a year old

Hi Reginald, we do not want our users to have such experience. Please share your and suppliers details with us. Our team will contact you. Thank you!

India
1 review
6 helpful votes
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Most of leads they provide you is retail lead and other competitor also has access to it. They provide you direct lead which is forwarded to 50+ other competitors too. I bought yearly package staring from April 2020 to May 2021 in which foreign buy lead package was included. Now in November they told policy is changed and you can not access foreign buy leads and if you want to access you have to pay 3 times higher amount then which i paid. If you complaint then there representative and manager give default answer sir we know you were buying only foreign buy leads but company changed there policy. It means they also knows it is cheating but they can't do anything. Stay away from such company otherwise your hard earned money gets wasted.

Date of experience: November 20, 2020
Team I. IndiaMART Rep
over a year old

Hi Vishal,
We understand this is taking longer than expected. Be assured, we have highlighted the issue already and are working on it on priority. Request your patience and understanding.
Thank you!

Overview

IndiaMART has a rating of 1.3 stars from 393 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IndiaMART most frequently mention customer service, fraud company and western union. IndiaMART ranks 577th among Marketplace sites.

service
133
value
128
shipping
118
returns
105
quality
116
This company does not typically respond to reviews