Their Terms & Disclaimers states:
We do not accept any returns after 7 days of receiving the shipment
If a non-delivery or late delivery occurs in any case then indianclothstore.com is not liable to pay
Indianclothstore.com shall not entertain any complaints after 20 days, once the order is delivered
Request for cancellations of orders once placed on indianclothstore.com shall not be entertained.
Indianclothstore.com acts only as a facilitator to facilitate transactions between user and vendors. We are not responsible for any loses, expenses, quality of products or services.
Which mean they are just a middleman that manufactures nothing and will not back its products because it manufactures nothing. Hence forth you gonna get screwed here like many of the Chinese based websites. Which you should follow the $5 rule which is...
I know a lot of people will disagree with me on this but this is the way I feel...
If you buy from websites based in China a good rule of thumb is don't buy technology (phones, computers, tablets, laser pointers, cars etc...) and food (baby food, formula etc...).
If you buy anything at all... textiles like underwear and cheap plastic things like cd holders and make sure they aren't priced over $5. This goes for palm reading too. Also it is interesting how the positive reviews on these pages are full of single reviewers with 4-6 helpful each hmmm. You decide for yourself.
PS. Don't order more than one item at a time that way your never out more than $5
They are the best in stitching and product quality. I always jump from site to site but they have impressed me so much. Best service, timely replies, quick delivery.
DO NOT ORDER FROM THIS STORE. YOU WILL NOT RECEIVE YOUR ITEMS. AND AS FAR AS CUSTOMER SERVICE, YOU WILL ONLY GET THE RUNAROUND. I HAVE BEEN TRYING TO GET MY ITEM FOR OVER A YEAR AND STILL NOTHING... SO SAVE YOURSELF THE HASSLE AND LOOK ELSEWHERE!
This business is absolute ridiculous. According to the reviews they are a hit or miss company. I gave them my measurements but my dress pant legs one is smaller than the other. This means only one of my legs can fit in the pants. The dress is of poor quality they just cut out a pattern and glued it onto the main dress it looks like I made the dress myself.
Here is where you will understand who you are dealing with. They are blaming me for their stitching one of my pant legs smaller than the other. They putting blame on the customer for delivering a product as not described. You have got to be kidding me how do I have a tailor here in fix my pants if you have given me less material to fix? You've already made it short to where it's irreparable. Will never buy from here again as I was looking for a website to buy many dresses from. I will also be telling my friends and family and any other online review website about this company I do not want anyone else getting jipped out by Patel businesses
I'd like to say thank you for the excellent fitted outfit! And thank you for catering to all my request too. Great service! Really very happy with the final product.
I had a doubt to order cloths from online because sometimes it comes out small or too big so when I ordered it it fit so perfect and the material is awesome. Thank you so much! Will recommend you!
I tried to read a bunch of reviews online before ordering. I couldn't tell what was real, fake, I even found one review saying that it was the company itself posting the good reviews lol. I finally said f*ck it and just ordered something for 40 bucks through paypal Not too expensive because I've been screwed over before in the past. It took a little while for my order to come in but not crazy long. I placed my order 1/21/17 and received it on Feb 6. I was actually pretty impressed with what I got. You can definitely tell it was hand done. The quality of my dress was really nice and had a lot of details. Granted, if I wanted to nitpick I could. The bottom layer of the dress had a different pattern set. My pants in the picture had designs, and the pants I got were just a plain color. If you're looking for what's exactly in the pic, it's not going to happen. However, saying that I only paid 40 bucks, the dress I got was beautiful and I have no regrets. I would definitely order from here again.
I was very pleased with the timeliness from customization to delivery of my sherwani. It was very affordable and exceeded all expectations! Will be returning!
Recently did an order on the 2 of October 2019. Did not receive my order because India cloth store refused to pay penalties for customs due to their errors. Kept on sending them for a full refund.
They simply don't care about the customer
Their service is about scamming an due to their error.
They avoid paying customs.
Please I would advise DO NOT PURCHASE FROM THIS STORE.
U WILL END UP WITH PAYING CUSTOMS!
I got the dress last night and I must say... WOOOOOOWWWWWW! I A B S O L U T E L Y L O V E I T! The shipment was really fast tho I was told that shipping to an APO it will take between 25-30 days. I placed my order on the 6th of Sep. And get the package on the 22nd of Sep. I am really happy and you just got yourself an longtime customer! Love it! I? ll send some pics from the wedding :)
Answer: Hi Rina, They are legit in the sense that you get a product in the mail that resembles what is shown on their catalog online; however, the quality and colour of the product is significantly different from the product exhibited on their website. Often, the print and texture of the fabric, the intricacy of the embroidery, the stitching, etc. is of inferior quality. They are good at communicating with you before and after you order a product; however, if you receive a product you are not satisfied with and issue a complaint with the Indian cloth store administrators, your criticism will often be met with resistance and an extremely defensive attitude. They do not accept their mistakes, leave alone take their products back. I have ordered 3 anarkali suits from them thus far, and have not been able to wear any of the three to an event. Despite paying money for custom tailoring, I had to find a local tailor to readjust the suits. The fabric they had used was extremely tacky and of cheap quality, and the stitching itself appears to be very rushed. As a tip, I would recommend using paypal, as paypal will refund your money if you do not receive a product you like. Keep in mind, however, that you will have to return the product at your own cost (i. E. they do not pay shipping fees for returning products). Good luck!
Answer: No, It is not trusted website Product is not exact same as the picture
Indian Cloth Store has a rating of 4.5 stars from 252 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Indian Cloth Store most frequently mention customer service, online shopping and good quality. Indian Cloth Store ranks 5th among Indian Clothing sites.