Cbazaar has a rating of 3.5 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cbazaar most frequently mention customer service, online shopping, and good quality. Cbazaar ranks 9th among Indian Clothing sites.
I chose an outfit for a wedding reception & was custom made for me. The dress fit so well & looked elegant. I got a lot of compliments. I have shared the website link with a few guests. Absolutely love the dress!
I purchased a lehenga for my reception from them and kept telling them its urgent since its for my reception. When they finally send the lehenga, it has no blouse cups and no cancan. They shipped the cancan to me later(which was very flat, so its a total waste), but did not send the cups. Thats not the worst part actually. I ordered a stitched lehenga and the stitching was so so bad. I am attaching reference pictures, I received a boat neck blouse but the website has a different design. First pic is my pic, second pic is of the website model. Customer service told me the neck was supposed to be 8 inches deep and I got something that's hardly 4 inches deep. I understand vendors process these lehengas and ultimately the customer has to try it on to understand the flaws, but even after telling cbazaar all my issues and trying to beg them to reprocess it since its for my wedding, they took no action for almost one week(just said they are investigating and made me wait) and finally told me they cant reprocess it due to lack of time. Do not order from this website as the customer care people are not equipped to solve issues. The material of the lehnga was beautiful but cbazaar couldn't help fix my issue. I spent over 200$ and I cant even use the lehenga now. Its a total waste. No one ever answers the phone when you call their customer service number- USA*******633. There are other websites like Mirraw that have the same pieces(cheaper prices) and have better reviews(Mirraw reprocesses items and doesn't leave customers hanging)
I chose an outfit for a wedding reception & was custom made for me. The dress fit so well & looked elegant. I got a lot of compliments. I have shared the website link with a few guests. Absolutely love the dress!
Thanks so much for an amazingly perfect job on the three outfits that I purchased. They were perfectly made to the sizes that I ordered. The colors, fabric and tailoring was exquisite!. I will be happy to purchase from you again in the very near future!
Products used:
Lengas
Dear Vani P.,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback will keep us motivated. We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
I recently had a fantastic experience shopping online with Cbazaar. From start to finish, everything was seamless and exceeded my expectations.
Dear Balamurugan C,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
I purchased a lehenga for my reception from them and kept telling them its urgent since its for my reception. When they finally send the lehenga, it has no blouse cups and no cancan. They shipped the cancan to me later(which was very flat, so its a total waste), but did not send the cups. Thats not the worst part actually. I ordered a stitched lehenga and the stitching was so so bad. I am attaching reference pictures, I received a boat neck blouse but the website has a different design. First pic is my pic, second pic is of the website model. Customer service told me the neck was supposed to be 8 inches deep and I got something that's hardly 4 inches deep. I understand vendors process these lehengas and ultimately the customer has to try it on to understand the flaws, but even after telling cbazaar all my issues and trying to beg them to reprocess it since its for my wedding, they took no action for almost one week(just said they are investigating and made me wait) and finally told me they cant reprocess it due to lack of time. Do not order from this website as the customer care people are not equipped to solve issues. The material of the lehnga was beautiful but cbazaar couldn't help fix my issue. I spent over 200$ and I cant even use the lehenga now. Its a total waste. No one ever answers the phone when you call their customer service number- USA*******633. There are other websites like Mirraw that have the same pieces(cheaper prices) and have better reviews(Mirraw reprocesses items and doesn't leave customers hanging)
Products used:
I bought a lehenga and could not use it at all
* Cbazaar attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Carol W,
Requesting you to contact us with your purchase order number from Cbazaar to trace and investigate your order details as we do not have any information other than your name to trace your grievance.
Appreciate your cooperation! Thank you.
Email us at care@cbazaar.com. You may also call us at +1 732-456-6633
Warm Regards,
Team Cbazaar
I wanted a different dress for this wedding. Browsing to the Cbazaar website, saw this "Grey Anarkali" dress, fell in love with it, and the best part was that no one will have this dress at the wedding.
It was "custom made" dress, fitted perfect, the dress arrived on time, and the customer support was tremendous. All my inquiries were addressed professionally and on time. The price of the dress was incredible right for my budget. Highly recommend this website. An the wedding turned out so beautiful and perfect.
Transaction / Order ID: *******
Products used:
Dress
Dear Brian,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback will keep us motivated. We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
CBazaar uniquely stands out as a leader among all other similar vendors online because of a huge number of product choices it offers, mostly competitive prices, expert customized stitching and efficient order execution. In the end, I am assured full satisfaction in terms of quality and on-time delivery.
Dear Ghanshyam B,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Overall Happy with quality, stitching and delivery. I always prefer to for readymade, this time tried for custom made but you made me look great, which is really unexpected. Can't wait to wear for my sister wedding.
Dear Sangitha S,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
Bought a couple of items from them. One product that was delivered was as shown in image. But they couldn't deliver the other piece even after a month so has to cancel that. But overall experience was good. Their response was prompt and money returned was quick.
Products used:
Blazer
Dear Rajesh G,
It's fantastic that the product lived up to your expectations and their responsiveness made an impression! Unfortunately, the other item couldn't be delivered, but our efficiency in handling the cancellation and refund process is reassuring. This kind of consistent and reliable service surely boosts overall customer satisfaction.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
Do not trust this website. They attract customers through nice offers but do not follow through their offer. They had an offer of buy 1 and get 2 free, the price being the one with the highest one. I added in cart 3 items that were $101, $184 & $192. According to the offer I should get all 3 things for $192 but the price showed to me was $323 at the checkout + individual stitching and taxes and other fees. The offer never really applied and when I tried contacting their customer service, my query wouldn't go through and when it did, I was never replied back to.
Hi Malika K,
We sincerely apologize for any inconvenience caused and deeply regret not meeting your expectations.
Please note that our website displays a 40% discount when purchasing a single product under our Buy 1 Get 2 Free offer. However, when more than one product is added under this promotion, you're charged the original price of the highest-valued item in the offer. This results in a difference between the displayed product price and the final cart amount, a detail mentioned on the product description page for items included in this offer. Furthermore, our promotion pertains solely to the product. For orders involving items with stitching, stitching charges apply to those specific items, and shipping charges, as typical for online platforms, also apply.
We're available 24/7 via calls and chats. Regarding email responses, we reply with detailed explanations within 10 hours. If you haven't received our emails, we kindly request that you check your spam or junk folder to ensure you receive our responses.
For further investigation, we request your Cbazaar purchase order number to trace and examine your specific order details. This will assist us as we only have your name to identify your concern.
Your cooperation is appreciated. Should you have any queries or need assistance, please reach out to us via email at care@cbazaar.com or by calling +1 732-456-6633.
Thank you for your understanding and cooperation.
Warm Regards,
Team Cbazaar
I have purchased three pieces on Cbazaar. Two of them were outstanding! Beautiful, flowing tops that I love. The third did not work out as well, but the issue was probably mine in measuring. Cbazaar did try to rectify this for me by recommending that I use a local tailor and submit for payment. I would definitely order from them again.
Dear Diana,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
I site is total rip off. The product is nothing to what you would expect, I have a piece of crap sitting in my closet because these stupid rip off people for Cbazzar cannot take responsibility for their mistake. Customer service is a computer (an old record) you cannot get any satisfaction from. This company should lite a match and burn it down as there is no words to describe how terrible the product are.
I got a really cool long jacket with high quality golden fabric, and they absolutely nailed it! Also were responsive to customer service emails regarding timing, and were able to get her the jacket ahead of my event... thank you!
Dear JP S,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
This was my first time ordering from cbazaar. I've never ordered my indian clothes online in the past. I cannot believe how cool this is. All the measurements were online. Their clothes fit like a dream. All 4 outfits were beautiful, actually better than what they looked like on the website. The tailors did a great job. Staff was very helpful and readily available via email/ messages. Getting great fitting Indian clothes sitting here in the US is awesome and I will recommend this site to anyone interested in buying pretty Indian wear.
Dear Kanupriya,
We greatly appreciate your wonderful feedback.
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
This is the worst experience of online purchase. I have been buying stuff from this site but I was shocked to see the poor quality of the items not only the drastic change in the color shocked me but the customer service was hopeless too. Above that, the clothes tear apart by just keeping as it is, Poor and Old threads i guess. I asked them to help and they said they cannot help or do anything. I was surprise to know that even writing the bad review would not affect them. This shows they are confidently making fools of everyone. They are making business by looting our money. Be Aware Buyers! Please Do Not Shop here. Else, be prepared to get regret later. I wanted to give zero star rating but they did not let me submit hence giving 1 star.
I really love cbazzar. In fact, I have shopped with them for two years now and have ordered about 16 garments for my entire family. The quality and fit is awesome. Sometimes the colors are darker or lighter depending upon the pictures, but it is still AWESOME. They have also refunded me back three times, so you are totally safe if it is their fault.
I would rate them negative, if there was an option! I didn't want to select even one star, but there is no option for that. I ordered a suit and the product received was nowhere near to the picture shown on their website. Their crappy refund policy gave me so much frustration while dealing with a chain of emails back and forth for three months. I got some money back after three months, and in the process I lost my 61 CAD (stitching and shipping charges), which they refused to pay back. They gave me a store credit of 27 CAD which I can't use because I will end up spending my more money. Please never use this website for any purchasing. There are many other companies with good refund policies, go for them.
Dear Customer,
It's disheartening to see this happen with you! Our sincere regrets for the inconvenience caused.
Kindly provide us your email ID from which the order was placed or order number so that we can investigate and assist you better with an appropriate solution.
Regards,
Team Cbazaar.
I have been calling and chatting several times regarding my credit. The first sales rep forgot to extend one of my credit and that money is now gone due to negligence at your end. Also I can't see my credit on my screen. I have gone as far as payment but still no credit appears. This is not acceptable. The credit was issued in the first place because you ran out of item had ordered. Why should I be suffering all this for my own money. I have no incentive to ever use your site again
I've been ordering from CBazaar for years, and they always provided great products - good quality, well made, and beautiful! Their customer service is also great, and they communicate every details with you. I have had them customize my outfits, and it's always been great, good fit!
My last order I needed in a rush, and they worked really hard to get it to me on time! They came through and delivered for me! Really appreciated that! I would highly recommend Cbazaar, and would definitely continue ordering from them. Thank you Cbazaar!
Dear Nadira C,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
First time shopper, referred by a friend. Definitely will buy again. Made every effort to update me on the status of my order, garments were delivered on time. Very pleased with final product, very well made.
Dear Evonnie,
We greatly appreciate your wonderful feedback.
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
I had a store credit for a returned item that was expired but the representative reissued it to me for next purchase. I am very happy and would always recommend buyers to shop at cbazaar.com. Their prices are great and have a huge selection!
Dear Rashmi,
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
I ordered a turquoise Sherwani for my wedding and was so amazed by the quality and price I ended up buying 3 more garments. The fabric and finish are astounding value. Made to order so don't expect overnight service but well worth the wait.
Dear Ian,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Ordered clothes for my Family festival. This is first time I'm Shopping with Cbazaar and they didn't disappointed me. I would say the quality of dress are top notch and their stitching is extremely good. The overall experience is very good and I will shop again at Cbazaar. Thank you!
Products used:
Anarkali Suit
Dear Daniel R,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
I am a white Canadian and I have an Indian wedding to go to. I don't know much about sarees, to be honest, I just know that sarees in the ethnic stores here cost about 450$ and the internet sarees from India cost much less.
My Indian girlfriend told me georgette saree is the good type of saree so I got the georgette. I just didn't realize the blue part might be chiffon, which is still fine but something slightly thicker maybe would look a little better on the bottom part but then it is summer here so Chiffon might be just perfect for the weather.
The company though is amazing. They sent about 8-10 e-mails in total informing me about the status of the order and where my saree is as well as they were quicker than my courier to inform me about what's going on with my saree once it reached Vancouver. You guys are very hard workers I would really like to thank you for sending me the saree I ordered exactly as I ordered and on time and for being this on dot with e-mails. Thank you :)
Tip for consumers:
For people who know not much about sarees just like me. Maybe try silk? The next time I will have a wedding to go to I will get something silkier. Georgette's are not bad though. :)
Dear Sylwia,
This motivates us to strive much better in providing excellent customer service to every customer.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
Beautiful clothes, so stylish, trendy, chic and elegant. I am in love with their beautiful traditional outfits! Fit perfectly and the size assistance and whole process of buying and deliveey was so fast and easy with them. Glad I found this brand! One of my favorites for Indian wear now :)
Tip for consumers:
Great site for businesses and users .
Products used:
Clothes
Dear Swaty S,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
I ordered party dresses for my whole family, I always shopped from India during my visits or I used to go to local stores or people selling Indian dresses from their home. But when I started ordering from Cbazaar, it became my goto place for Indian dresses. I am happy with the ready and custom stitching options. My kid loves the comfortable well fitted dresses.
Products used:
Indian ethnic clothes
Dear Anshu D,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Bespoke Couture - Exclusively Designed for you
Nothing beats the look of custom crafted clothing. Be it your wedding, festive or party - Whatever the occasion get your outfit designed to your taste and fit. Get your unique style statement designed and customized to your needs. Get in touch with our EthnoStylists for Custom bespoke styling patterns suited to your occasion, look and style. Patterns you make yourself will show off your own unique style and personality and let you stand out from the crowd.
EthnoStylist Service -A Luxury to Enhance your Style Statement
A personal styling service tailored to your taste, budget and lifestyle that helps you look and feel your best for any occasion. Work one-on-one with your own EthnoStylist to get custom bespoke patterns and styles for your outfit suited to the occasion. You can discuss the choice of fabrics, the style required etc and our Stylists will help you build your outfit accordingly. Our Ethnostylists will help you get a wardrobe that looks fresh, meets your needs and feels like you, only better.
Cbazaar Guide Shop - Situated in Los Angeles
An initiative to combat the inconveniences that customers are posed with when it comes to measurements, fittings, alteration requirements, getting style recommendations for different occasions.The sole purpose of these Guide Shops is to facilitate a seamless shopping experience for customers across the globe.
We at Cbazaar believe that change is constant and to change for the better is one of the core ideologies of our Brand. Cbazaar brings a new dimension to ethnic fashion with Ethnovogue, the perfect marriage of modern and traditional fashion in the online retail space. Over the years our customers has loved us and made us one of the most preferred online shopping portal for ethnic wear. But paying heed to the changing times, the racing fashion trends Cbazaar has evolved into a ethno fashion label which caters to its customers a plethora of ethnic wear in tune with the recent global fashion trends. From chic cuts and vibrant prints to modern designs and customized fitting, it is in a league of its own. Rajesh Nahar and Ritesh Katariya built Cbazaar the leading shopping portal in 1998, offering over 16,000 different styles of ethnic wear, ranging from traditional Indian wear to new age indo-western ensembles that cater to any palette. With a modest beginning, Cbazaar today is a pioneer in the Indian e-retailing industry. Team Cbazaar is backed by over 350 talented Fashion Designers, Dressmakers, Programmers, Designers, Customer Engagement Executives, etc. Cbazaar is the largest online Indian Ethnic Wear Store. Cbazaar offers a myriad of Indian Ethnic Wear for men, women and kidsand has patronage in over 130 countries.
We are also associated with Ritu Kumar, the leading designer in Indian ethnic wear and fusion designs, to ensure customers get the best. We also have a core team of designers and stylists working round the clock to bring you the best of fashion, from the exquisite wedding range to the glamorous Bollywood collection. Our team of designers work very hard to ensure that all these latest trends come to you customized to perfection, to make sure it fits you like a glove. For a more personalized service, we offer an online chat option with a dedicated customer support Centre to cater to every need of our clients. We also houseDesigner Sarees, Salwar Kameez, Designer Kurtis, Lehenga-Cholis, Kids Clothing, Indian Ethnic Wear for Men, Designer Sherwanis, Kurta Pyjama, Pathani Suits to name a few.
Cbazaar`s Timeline
1998
Established in 1998, Net Avenue Inc. started out as a partnership firm between two aspiring individuals Rajesh Nahar and Ritesh Katariya the launch of one of the first Indian gifting portals, Chennaibazaar.com
2000
Chennaibazaar.com sold the first saree, online; setting the trend of buying Indian Ethnic Wear, online!
2005
Chennaibazaar.com was rechristened as Cbazaar.com
Cbazaar launched 5 different e-stores to facilitate shopping in local currency
2007
Acquired Homeindia.com a traditional bridal wear specialist
2008
Launched the designer in-house brand RaiR, with a standalone boutique in Chennai
2012
Cbazaar added two more stylish, in-house brands – Bollywood Vogue and Modni. – creating a wide fashion portfolio
Raised Capital from Inventus Capital Partners and Ojas Venture Partners
2014
Cbazaar is backed by investors and raises series B financing from Forum Synergies, Inventus Capital Partners and Ojas Partners.
2015
Cbazaar Brand relaunched with a new UI/ UA design and new Brand Logo. We also added a new dimension to the Brand essence of Cbazaar the EthnoVogue dimension.
Dear Suma G,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback will keep us motivated. We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.