IndieFit

Tacky clothes that are copies of the photos in their ads. Don't even think about returning anything. I had a $200 order and they offered me $12. Total scam. Would be so sad if someone trusted this site for a special occasion.

This is a huge scam. I'd give them a negative 100 stars. Product is complete junk misrepresentation.
They advertise USA company but it's from China that apparently goes to a US company warehouse where they put a US shipping address. Requested an address to return 5 times and they keep replying they can offer me 20.00 for a 91.00 order. Then I say no it goes to 40.00 then it goes to 60.00. I ended up filing a formal complaint with PayPal and my credit card company and was refunded. In the meantime I sent back to the address from the US it came from and got a signed receipt for proof. Nightmare. Just Don't!

Definitely NOT as advertised or expected. Things were made of poor quality materials and did not fit. It took them almost 3 months to ship the items and when they arrived the shipping packaging was better materials than the actual clothing item. Everything was completely see through the materials were so thin.
I would rate them ZERO if I could.

I don't usually buy clothes online but decided to treat myself to a couple beautiful pieces or so I thought. I received my order after a month and the sizing and quality is really terrible. I have reached out to Indiefit multiple times and still cannot get a response for a return authorization. The materials do not look like the pictures. Polyester with elastic around the arm holes that would cut off the circulation of a really small person. Greatly disappointed. I want my money back. I couldn't give these clothes away.

I ordered from Indie Fit after seeing ads on Face book. They held my money for almost 2 months and did not ship the items. They only shipped after I complained to Pay Pal. Once i received the items they were complete garbage. They did not look like the photos being advertised. So thin you can see through them. Pay Pal closed my case and will not accept an appeal. I am closing my account with Pay Pal. This company is a SCAM. Do not order from them! If I could give zero stars I would.

I returned within one week. Material was substandard and sizes all wrong. They refused to refund my money. Many emails back and forth. Still no refund. Unfortunately there's no Better Business Bureau in Shanghi China. I sure learned my lesson not to buy from Instagram. Shame on those people. Don't they believe in Karma?

The photos of the clothes look great. In real life, when my dresses arrived, they looked nothing like the photos. In fact, they advertise the clothes as being "cotton" but it is clearly made of a cheap, synthetic material -- it felt like tent material. I feel so swindled and cheated. I totally agree with another reviewer -- "polyester rubbish... run a mile!" I contacted customer support, they took months to respond. I gave up and threw the dresses away. What a total and complete waste of money.

Please, I urge you not to buy from this scam company in China. They have ZERO customer service. I had to give them a star because it wouldn't take my review without it but I'd like to give them no star. They refused to give me a return authorization on brand new garments still in the bag with the tags on. It's been horrible stressful experience. Don't do it no matter how nice you think they talk on their website or how much you like the outfit.

I saw the ad and was interested even though I KNOW better. I got sucked in. Made the purchase with Paypal. Looked up the tracking and saw that the package was delivered but I had not received. Made some calls found out the sender sent the package to a different address. WHAT? Whatever. The Phone number is fake and emailing them is like talking to a 3 year old. Paypal confirmed the sender error and refunded my purchase. THANK GOD or I would have been stuck with the garbage junk without the option to return.

Do not order from this company. The clothing is poor quality. The items arrive not even looking like the pictured advertisement. I'm not talking about a difference in color, I am talking about a difference in material and style. Then when you complain and wish a refund they offer you pennies on the dollar. The only reason I clicked on one star is because the site would not accept my review without clicking on at least one star. They do not deserve a single star!

Ordered 2 blouses that did not fit... Have communicated six times with their customer service trying to get a return verification and refund. They said they would refund me $24. For $82.98 charge...
I will never do business with them again and had I looked at previous reviews, I would not have done it now.
Wish Facebook would stop advertising for companies that have bad reviews.

I purchased a dress in a size larger than I ordinarily wear. According to the measurements provided on their site, it would be a bit large on me. Not a problem. I can take it in. When it arrived I discovered that it was shipped from China and had a USPS label stuck crookedly over the Chinese label. The dress is so short-waisted that the bottom of the bust hits at the top of my bust. Dresses in this style measure approximately 15" from shoulder seam to bust seam. This one measures 11". If you are very short, it will fit. The fabric of the skirt is cheap. I asked for a full refund, which they refused. They offered a few low amounts, but I felt a full refund was in order. I did not get any refund. They informed me that I cannot return the dress. I can't wear the dress and cannot sell it due to the strange fit. I would avoid this company.

I never write reviews, but this was by far the worse customer service that I ever had. I ordered a gray lace dress several month ago (before the bad reviews came out). It came as a navy blue dress with gold sequins. Of course I had to take a picture. He said it could be the lighting. I was never able to return it, and ended up taking it to Goodwill.

I ordered tops by connecting directly to their ad site on FB. After several days of no email confirmation of order, I realized I was scammed. This company changes names constantly. I emailed and my order was cancelled right! No refund.

If you want a refund, they try to get you to download TEAMVIEWER app to your computer so they can "send you the refund form". This is how they gain financial access from your computer. Don't do it! Plus all the clothes are cheap polyester. Prob child labor too.

The dress is so off in shape, the bust line is across my breasts and the rest of the dress would fit a 500 lb person, it's so ugly and no use to anyone. I asked for a refund but they come back with offers of take 11 $ off the dress and I keep the dress, take $ 20 dollars off and keep the dress. It is infuriating and waste of my time to try and argue with this company, what would you do?

Do NOT buy from this company. They intentionally make returns impossible. They come up with all kinds of ridiculous reasons. Unless you want to deal with a lot of irritation I definitely suggest to steer clear of this company

After buying dress & two tops (dress totally unsuitable cheap nasty thing), tops too small - I returned goods in good faith asking for refund for dress & larger size for tops.
First they said, keep the products (indicative of lousy quality) & pay US$30 for postage of new tops!
They say never received goods - what a scam, I'm $150 out of pocket with Andy nothing to show for it despite numerous emails
NEVER buy from these guys

I ordered a X-Large dress which from other company's always fit beautifully. The dress I received in a X-Large must have been designed for a flat breasted woman. Then they want $15.00 to ship me a larger dress. The size isn't the problem. The design of the dress is the problem.

This is horrible place to shop. They don't want to accept return for their bad dresses which don't look like the pictures. They required to take my photo with the dresses.

Don't do any business with this place.

Our experience with Indiefit has been horrible. We needed assistance during the ordering process and Customer Service kept telling us that the issue we had was their area of responsibility. Once the dress arrived it was not what we had expected. We understand you take that risk when you order on line - but we are always assured when on line stores have a return policy. We've been trying to return the dress for a few weeks. We asked for a return authorization number (per their policy) and was then asked why we wanted to return; when told it was not the quality we expected we were asked to send a photo; once the photo was sent we were told that "the dress looks beautiful what is wrong with the dress?"
With SOOOO many other on line store options - I would NEVER recommend this store to anyone. Buying a dress without trying it on is taking a risk. Having a return policy mitigates this risk. Arguing with the customer about returning the dress is unacceptable!

When I first saw the beautiful blouse that I ordered, I was so happy and exited. Once I received it, I was so so disappointed. The colors were less vibrant and the design on it was really fuzzy. The buttons and material of the blouse are so cheap that I'm afraid to wash it because I think it might tare. Do not order from this site!

Echoing the other complaints here -- the WORST to deal with! Heaven forbid you wish to return an item -- first they totally ignored, then they claimed I had reached the PayPal team by accident (uh, no, I'm talkin' to YOU people!), then once I opened a dispute with PayPal, they finally agreed to send me a refund, oh, but I'll have to ship my item to China on my dime and the shipping costs more than the clothing! Yeah, that's an awesome return policy. Jerks. STEER CLEAR!