• IndieMade

IndieMade

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Thumbnail of user connier467
New York
1 review
1 helpful vote
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December 31st, 2022

I've been setting up my new shop with the intention of leaving Etsy...Indie Made is not for me. I'm in the Trial period and I've been having technical issues from the start, with no help from customer service. One Star: It is very easy to set up and you don't need any experience, even though I have plenty of experience in website building. You can do a lot more with it than with Etsy, but that old saying applies...You get what you pay for and for the most part you get less than what you're paying for. I'm not sure why I'm seeing all these good reviews unless they hired someone to write them...I don't recommend this site builder. Save yourself time, work, and frustration!

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Thumbnail of user breannar2
North Carolina
3 reviews
12 helpful votes
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March 3rd, 2015

After years of dealing with half butted websites(talking the one I myself made) I set out to get hosted with an eCommerce more automatic site. I looked at several do to the prices I went with indiemade.
Well? Im THRILLED with indiemades set up. Love that it connects my items to my etsy shop and I dont have go back and remove things from places when stuffs sells or risk selling a one of a kind item Twice.
Indiemade was easy to use took only a few hours to get it up and running, talking all set up with google, pin, fb whole works!
Plus my page looks wonderful now! http://www.untamedrose.com

OH and the customer service was top notch... I've actually talked to people there! Amazing :)

Thumbnail of user jacquim66
GB
1 review
1 helpful vote
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September 24th, 2023

Oh my goodness, where do I start. I decided to build my website using IndieMade. At first glance, everything looked amazing; the web builder is user friendly and I really liked the themes on offer. However, after I'd spent weeks of hard work building my website, everything went horribly wrong.

The web forwarding for my domain name wouldn't work properly with their platform and the site wasn't secure, despite them advertising that they provide SSL certificates. I wasn't receiving notifications that I'd received orders or messages from customers, and customers weren't receiving notifications that they'd placed an order.

When I contacted their technical support I was repeatedly told that I hadn't set up the web forwarding correctly, despite Fasthosts (my domain host) confirming that it was set up correctly. Their answer to the fact that I wasn't receiving order or message notifications was that all 3 of the email addresses I'd used during testing, from different email providers, were blocking emails from Indiemade. In fact, they maintained that one of the email providers was blocking emails for all of the 3 email addresses, which is impossible.

So now, I am currently paying for a website that is not secure, the links do not work properly, I'm not receiving any notification emails and Indiemade support has gone radio silent. My emails are not being answered and they do not provide telephone or chat support.

Let this be a warning to those of you, especially Etsy sellers wanting to set up their own website (Indiemade claims that they are the answer to integration with Etsy) - do not waste your time or money on Indiemade, you will be left disappointed and out of pocket.

Products used:
Online web builder

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