• Inhousepharmacy.vu

Inhousepharmacy.vu

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Overview

Inhousepharmacy.vu has a rating of 4.0 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Inhousepharmacy.vu most frequently mention many years, and customer service. Inhousepharmacy.vu ranks 31st among Pharmacy sites.

  • Service
    14
  • Value
    14
  • Shipping
    13
  • Returns
    5
  • Quality
    14

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 86.7%
Positive
13
Neutral
1
Negative
1
1
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How would you rate Inhousepharmacy.vu?
Top Positive Review

“Trustworthy and Helpful”

Kalen R.
5/28/24

Have been ordering from this company for the past 2 years and they always send the orders quickly. The medication is legitimate and reasonably priced. Early on, I was worried about the status of an order so messaged customer service. They responded in great time and were very helpful, which convinced me about this company. Ordering is extremely easy, being able to pay through standard bank transfer which is great as a lot of places seem to only accept bitcoin or dodgy-seeming cheques. Plus there's free tracked shipping! 100% would recommend for any medication needs.

Top Critical Review

“BEWARE! USED TO BE TRUSTORTHY/ NOT ANY LONGER/ SCAMMED ME OUT OF 170 DOLLARS”

Thomas D.
5/28/24

Despite the response you read from Bonnie in customer service I HAVE written customer service/ 3 TIMES! WITH ALL MY INFORMATION. I M A 6 YEAR CUSTOMER SO THEY DEFINITELY KNOW WHO i AM THERE... It has also been 4 MONTHS / NOT SIX WEEKS since my issue has occurred. GOT TO BE A SCAM! 170 dollars gone! BEWARE BEWRARE BEWARE...BEWARE BEWARE BEWARE BEWARE! Used ed this site for over 8 years. My last order was in January... Still waiting. Wrote 3 times! With no reply. Something very wrong here. Their site now says something about significant delays at ny airport entry... NO NOT SIGNIFICANT DELAY/ NO DELIVERY! BEWARE. They take your money with no recourse to get it back BEWARE DO NOT USE BEWARE DO NOT USE

Reviews (26)

Rating

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Thumbnail of user kalenr9
1 review
2 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

Have been ordering from this company for the past 2 years and they always send the orders quickly. The medication is legitimate and reasonably priced. Early on, I was worried about the status of an order so messaged customer service. They responded in great time and were very helpful, which convinced me about this company. Ordering is extremely easy, being able to pay through standard bank transfer which is great as a lot of places seem to only accept bitcoin or dodgy-seeming cheques. Plus there's free tracked shipping! 100% would recommend for any medication needs.

Products used:
Medication

Thumbnail of user bonniew556
Bonnie W. – Inhousepharmacy.vu Rep

Dear Kalen,

Thank you for taking the time to write a wonderful review of our services. It is refreshing to receive such fantastic customer feedback.

Customers like you make a difference by sharing your positive experience with others. It is sincerely appreciated.

Inhouse Pharmacy is one of the longest-running online pharmacies in the world today, and what we do stands out amongst the others by offering reputable, authentic, quality, affordable medications to suit individual healthcare needs.

Our customer services team is experienced, dedicated, and committed to excellence in all service areas. We are pleased to be able to assist our customers to the best of our ability.

Thank you again, Kalen, for your loyalty and for sharing your wonderful review. Our customers are the reason why we smile.

Thank you, and best wishes,

Bonnie
General Manager
Website | www.inhousepharmacy.vu
Email | customerservices@inhousepharmacy.vu
Free Phone USA: 800 868 9064 l Free Phone Australia: 1800-940 426 l Free Phone UK: 0808 234 7254 l International: +1 800 868 9064

Thumbnail of user caroll2157
1 review
2 helpful votes
  • Send Message
December 8th, 2023

In 2007, Inhouse Pharmacy was recommended to me by a physician. It was further reassuring to find that a toll-free phone number and also a contact request form exist on the site.

This pharmacy has been in business many years. As with another reviewer, I started small, and repeatedly finding everything to my satisfaction, became a steady customer.

I've never had an issue with the quality of the medications or the prices.

Their website functions well, and it is informative... in fact, so information-rich that I've rarely needed to ask questions.

When on rare occasions I have initiated contact, have obtained prompt and helpful responses: on the phone spoke with helpful persons; with their website contact form, received a responsive reply by email; and one time reached them via social media.

After ordering, I've always received an emailed order confirmation and soon as they receive the payment, they confirm and initiate processing, then send an email to advise shipment has been sent along with a tracking number.

In sum, I appreciate and highly recommend Inhouse Pharmacy.

Products used:
Prescription medication

Service
Value
Shipping
Returns
Quality
Thumbnail of user tdelavayi
1 review
4 helpful votes
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October 13th, 2023

I found this online pharmacy about 10 years ago when I had no healthcare but needed antibiotics. I started small because I wasn't sure how much I could trust this group. I've been buying from them ever since (asthma, cholesterol, antibiotics, etc). I send a check generally; since the US tightened security on overseas pharmacies, they have had to develop different ways for their customers to buy their products. I usually receive my products within 7-10 days; there have been a few bumps but probably staffing issues at the border crossing. They respond quickly to issues, never had a problem. I would, and have, recommended them to others.

Service
Value
Shipping
Quality
Thumbnail of user claytons185
1 review
3 helpful votes
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October 23rd, 2023

Never an issue in many years of orders. Great prices. Acknowledged by doctors I have discussed with (as one of several "mail order prescription" options).

Service
Value
Shipping
Quality
Thumbnail of user bonniew556
Bonnie W. – Inhousepharmacy.vu Rep

Dear Clayton,

Thank you for your positive feedback. We sincerely appreciate and value our customers' comments and always endeavour to provide excellence in our customer service.

It is a pleasure to serve you.

We have been shipping to our customers since 1996, offering authentic and affordable medications much less than those available in other countries.

We hope you continue to enjoy visiting our site and shopping with us.

Thank you again for sharing, and best wishes.

Bonnie
General Manager

Thumbnail of user johnm13177
1 review
5 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

I've been using this site for about 20 years. In all that time I've never lost a package or had one seized. You can be sure that the quality of anything you buy here is going to be top notch. I highly recommend Inhousepharmacy.vu for your medication needs! My packages come within 2 weeks an often sooner.

Tip for consumers:
This is a company that you can trust. You won't have to worry about your order being seized.

Products used:
I purchased an order of gabapentin. I often purchase their clonidine as well!

Service
Value
Shipping
Returns
Quality
Thumbnail of user rachaelt93
1 review
6 helpful votes
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November 8th, 2022

Buying drugs on line can be risky but no problems with Inhouse. Prompt delivery, reasonable value and bona fide products.
I've bought Estrogen and blockers several times - all good.

Tip for consumers:
Buying needs an Amex card or International transfer, but you can trust them.

Service
Value
Shipping
Quality
Thumbnail of user bonniew556
Bonnie W. – Inhousepharmacy.vu Rep

Dear Rachael,

Thank you for your positive feedback. It is warmly received.

We sincerely appreciate and value our customers' comments and always endeavour to provide excellent customer service.

We have been shipping to our customers since 1996, offering authentic and affordable medications much less than those available in other countries.

Our range of medications is comprehensive, and we source from reliable, trustworthy suppliers across the world who are registered in their own country.

We hope you continue to enjoy visiting our site and shopping with us.

It is our pleasure to serve you.

Thank you again for sharing, and best wishes.

Bonnie
General Manager

Thumbnail of user ericy579
1 review
4 helpful votes
  • Send Message
February 16th, 2024

During the past 25 years, I have had occasion to place more than two dozen orders with In-House Pharmacy. With only one exception, have the orders arrived promptly, especially for overseas shipments to the United States. On the one occasion where the shipment was lost in transit, In-House honored it's commitment and resent this rather substantial order without any cost to myself and was received within 10 days.

In-House always responds to customer concerns or questions and my experience with them has always been highly favorable. I will continue to conduct transactions in the years to come.

Products used:
Health Products

Service
Value
Shipping
Quality
Thumbnail of user lucyd216
1 review
11 helpful votes
  • Send Message
October 9th, 2023
Verified purchase

Ok, easiest way to pay is to add them as a bill on your banking website (bill pay) and send a payment. This method is free and they have an U.S. address to receive it. I order from the U.S. and have always received medications as per their timelines (1-2 weeks). I have been a customer for about 3 years. It is important not to order an insane amount at once as it can be confiscated by customs if they believe they are being bought to be sold.

Products used:
Prednisone, Minoxidil, Domperidone, Petmedin (Pimobendan), Furosemide, Enalapril, Clomiphene

Service
Value
Shipping
Quality
Thumbnail of user bonniew556
Bonnie W. – Inhousepharmacy.vu Rep

Dear Lucy,

Thank you for taking the time to write a review and sharing your positive feedback with others.

We sincerely appreciate hearing from customers like you who are kind, courteous and helpful to others.

We have recently added a new payment option for our US customers at the website checkout - International Money Transfers from our customer's bank account to our bank account overseas. It is a very swift service, with funds arriving overnight. We can get your order dispatched for shipping immediately.

As you have shared, it is very important to ensure that your order quantities are within a 3-month supply to avoid random interception by US customs.

Our shipments to the US usually arrive, clear customs and are on track for delivery within two weeks of dispatch, provided there are no postal service disruptions or delays. These do occur from time to time; however, they are completely out of our control.

Thank you again for sharing your review, Lucy, and we look forward to hearing from you again soon.

Best wishes,

Bonnie
General Manager

Thumbnail of user mikeh3010
1 review
11 helpful votes
  • Send Message
December 3rd, 2023

This is the best pharmacy to purchase certain medications; but, they do not accept credit cards; and, their payment methods are not reasonable being that you have to have your bank mail them a check; pay 30 dollars for eChecks, or wire the money with fees.

Tip for consumers:
Impossible ways to pay.... that you have to have your bank mail them a check for example.

Products used:
Medication

Thumbnail of user thomash3553
1 review
2 helpful votes
  • Send Message
March 19th, 2024

If 10 stars were available, InHouse Pharmacy would get 11 from me.

They have been serving my needs for over 20 years now. And kept my life as normal as possible for digestive issues that I suffer from. My malady requires a fairly benign drug that is not available in the U.S. (Apparently because the potential market is too small to suffer the rigors and costs of the U.S. FDA. Approval.)

InHouse ships as fast as safely possible and they value loyal, repeat customers as any business should. I have had one problem in 22 years of ordering and that problem, two decades ago, was caused by my own government deciding to (temporarily) deny its citizens medications that they needed. In spite of that, IHP made good on the order - when it was not even their fault! I very much value that kind of dedication.

One other reviewer complained that IHP no longer takes credit cards. That reviewer probably did not know that the U.S. drug companies made a fuss resulting in the end of the credit card option. However, IHP worked out an alternative that is almost as easy - just write a U.S. check to them, take a picture and email it, then put the check in an envelope and mail it. I love the simplicity of that solution and have been doing it annually!

All in all, I would have a difficult time without IHP and hope that day never comes!

Thumbnail of user jamiem994
1 review
3 helpful votes
  • Send Message
November 14th, 2022

Great pricing, quick shipping with reliable, friendly customer service. Thanks Kerry, for your quick and helpful communication. Jim.M.

Tip for consumers:
everyone

Service
Value
Shipping
Returns
Quality
Thumbnail of user victoriab1279
1 review
2 helpful votes
  • Send Message
October 8th, 2023

I have been with this pharmacy for many years and never ever had a problem at all. The quality is just outstanding and the service is outstanding. I love this pharmacy and yes the staff Lena and Bruce and Bonnie my dear friends. I just cannot stress enough of the greatness they provided for me over the years.
Fast and speedy and free shipping to the US no problems. This is my number 1 and first pharmacy I go too for quality and very safe medications. Love you guys. Victoria Brown

Products used:
Medications

Thumbnail of user bonniew556
Bonnie W. – Inhousepharmacy.vu Rep

Dear Victoria,

Thank you for your wonderful feedback. It has been warmly received.

We sincerely appreciate you sharing your feedback and customer experience shopping with us over the years.

We value your loyalty and patronage and hope to continue to be the reason you smile.

Best wishes, and we look forward to hearing from you again soon, Victoria.

Kindest regards,

Bonnie
General Manager

Thumbnail of user sineadm31
1 review
0 helpful votes
  • Send Message
March 2nd, 2024

All tablets arrived. This is a genuine professional site, I can't praise then enough. Buy with confidence 5* AAA

Products used:
Tablets

Service
Value
Shipping
Quality
Thumbnail of user bonniew559
Bonnie W. – Inhousepharmacy.vu Rep

Thank you, Sinead.
We sincerely appreciate you sharing your positive feedback with others. We value your patron and hope that you continue to enjoy shopping with us.
Wishing you the best in health.
Warmest regards,
Bonnie
General Manager

Thumbnail of user geraldc637
4 reviews
25 helpful votes
  • Send Message
August 26th, 2023
Verified purchase

I've been ordering medication from two online pharmacies for about 5 years, and have never been unhappy with the products I've received. Inhouse is one of them. Another one is my favourite!, because they accept creditcards!, and you can find it just by googling 'TOPA2GET' (you can get promocode there). I started using them when I lost my health insurance, and if it hadn't been for lastone, I don't know what I would have done, as I couldn't afford to buy my meds at a local pharmacy. Over the years I've ordered many different products, from antidepressants to hormone replacement to inhalers for my friend, who has asthma. I highly recommend them!

Products used:
domperidone, retin-a, tretinoin, inhallers, etc

Service
Value
Shipping
Returns
Quality
Thumbnail of user caw12
1 review
0 helpful votes
  • Send Message
February 12th, 2024

I have been an Inhouse customer for over a decade. Inhouse staff are extremely professional, put their customers first and deliver as promptly as possible. The selection, quality of service and convenience make online ordering straight forward and safe. I am very grateful for their service.

Service
Value
Shipping
Quality
Thumbnail of user janea752
1 review
2 helpful votes
  • Send Message
November 23rd, 2023

I've been using this company for many years I've had very good service there very reliable and keep you updated on the progress off the items you are buying.
Highly recommended

Products used:
Water tablets
Antibiotics

Service
Value
Shipping
Returns
Quality
Thumbnail of user bonniew556
Bonnie W. – Inhousepharmacy.vu Rep

Dear Jane,

Thank you for your positive feedback.

We sincerely appreciate and value our customers' comments and always endeavour to provide excellent customer service.

We hope you continue to enjoy visiting our site and shopping with us.

Thank you again for sharing, and best wishes.

Bonnie
General Manager

Thumbnail of user thomasd2594
1 review
3 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

Despite the response you read from Bonnie in customer service I HAVE written customer service/ 3 TIMES! WITH ALL MY INFORMATION. I M A 6 YEAR CUSTOMER SO THEY DEFINITELY KNOW WHO i AM THERE... It has also been 4 MONTHS / NOT SIX WEEKS since my issue has occurred. GOT TO BE A SCAM! 170 dollars gone! BEWARE BEWRARE BEWARE...BEWARE BEWARE BEWARE BEWARE!

Used ed this site for over 8 years. My last order was in January... Still waiting. Wrote 3 times! With no reply. Something very wrong here. Their site now says something about significant delays at ny airport entry... NO NOT SIGNIFICANT DELAY/ NO DELIVERY! BEWARE. They take your money with no recourse to get it back BEWARE DO NOT USE BEWARE DO NOT USE

Tip for consumers:
Use to be a valid operating online pharmacy / but scamming now

Products used:
never received product/ never recieved refund/ LOST 170 DOLLARS IN THIS SCAM

Thumbnail of user bonniew556
Bonnie W. – Inhousepharmacy.vu Rep

Dear Thomas,

Thank you for reaching out with your concerns and feedback on our services.

We sincerely apologise if there has been an oversight and you have not received a reply to your three inquiries. It is our priority to answer inquiries as quickly as possible.

We value your patron and would appreciate it if you could contact our customer services via email or phone so we can assist you further.

There are ongoing Customs processing delays at JFK, NY and Newark, NJ ports of entry, which is out of our control. The recent voluntary liquidation of Air Vanuatu has also impacted cargo services and our shipments. Regular services have commenced to clear any backlog. Once again, this situation is out of our control. We appreciate your patience and understanding.

When placing an order, we advise allowing 6 weeks for delivery to account for unexpected disruptions and delays.
Once again, we sincerely apologise and would like to assist you however possible.

Please send an email to customerservices@inhousepharmacy.vu

Or alternatively, reach us by phone. Please follow the link.
https://www.inhousepharmacy.vu/t-contact.aspx

We look forward to hearing from you and assisting you further.

Thank you and best wishes,

Bonnie
General Manager
Website | www.inhousepharmacy.vu
Email | customerservices@inhousepharmacy.vu
Free Phone USA: 800 868 9064 l Free Phone Australia: 1800-940 426 l Free Phone UK: 0808 234 7254 l International: +1 800 868 9064

Thumbnail of user jacku9
0 reviews
3 helpful votes
  • Send Message
May 12th, 2016

Have ordered from them various times, every time I received my order (delivered to EU) quickly and without any problems. Products received are the real thing and are 'fresh' with expiration dates a long way ahead, often better than my pharmacy in town sells. Highly recommended.

Tip for consumers:
Expiration dates of products being shipped are mentioned on the site, so you can calculate how much you'll be needing and order in bulk for extra discounts!

Service
Value
Shipping
Quality
Thumbnail of user jrpallante303
1 review
10 helpful votes
  • Send Message
May 29th, 2023

When my daughters were younger, I ordered their asthma inhalers at a fraction of the price we would pay at Walgreens. The drugs were legit, and they were shipped directly from factories all over the world. Now I only use them every couple years to order antibiotics to keep on hand. Years ago, they accepted credit cards. At some point, they reverted to bitcoin, which seemed a little shady. I started to place an order today, and now they only accept checks. This is 2023! I don't know the last time I wrote a check. I did not complete the order. However, within minutes of updating my contact info on their website, I was bombarded by 300+ spam emails in numerous languages from all over the world. Coincidence? I think not.

Thumbnail of user derryb1
0 reviews
5 helpful votes
  • Send Message
September 26th, 2015

Have used them for years for deliveries to US-never any issues of any kind. I researched overseas drug producers EXTENSIVELY, and found many operated FDA approved production sites, found that India was a huge source for major US drug providers, including branded products. I order based on specific manufacturers, and receive exactly what I order.
I asked them to add a particular drug from a specific manufacturer, which they did. I view them exactly the same as Walgreen's or CVS, just further away. Recommend without reservation.

Thumbnail of user debd18
0 reviews
3 helpful votes
  • Send Message
March 6th, 2016

I have been using this pharmacy for about 5 years, and while the big-pharm devils are on their case, interfering and trying to close them down, they remain reliable and will go out of their way to serve you.

I use drugs for COPD that are no longer available in the US, because the drugs work for me.
They are generally made by well known manufacturers and are high quality.

I appreciate their customer service, once I made a mistake in ordering, and they refunded me on my next order.

I depend on this good (if embattled) company to get me the medicine I need to breathe.

Thumbnail of user khanhb7
1 review
16 helpful votes
  • Send Message
February 2nd, 2023
Verified purchase

I would give them a 0 star if I can.
They don't accept credit card. They want personal check, cashier check... I sent them a personal check of $75 for an order I have made in Oct 2022, which they cashed but failed to send the products I ordered (see attached pics). I chased after them, they replied that they had cashed the check and applied to another order (not my order) that was placed in 2021 ( yes, in 2021!) by someone else! They refused to correct the situation and wouldn't answer my email.
So I lost money with them. Beware of their phony business! The company is in Vanuatu, a country that is not in the world map, near Australia. I did some research and found out that FDA has written a warning letter of disapproval against this company's ethic of conduct ( selling unapproved products and dangerous products). Reader can find the content of the letter at:

https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/inhousepharmacyvu**************

DO NOT BUY FROM THIS PHARMACY!

Products used:
Medicine

Service
Value
Quality
Thumbnail of user davinad
0 reviews
8 helpful votes
  • Send Message
May 31st, 2016

I ordered some goods from this company recently and paid immediately by Orbit Remit. Over a week has gone by and the company still hasn't processed the order. They have my money as Orbit Remit have confirmed this. Despite me sending emails to ask why, I'm getting no responses. They've taken money under false pretence and I'm out of pocket. I know lots of people like this site but I for one won't be using them again.

Thumbnail of user jamesl122
0 reviews
3 helpful votes
  • Send Message
May 5th, 2015

Great customer service -- polite, efficient, caring, personable. The billing and delivery are excellent, and the drugs, from cipla, are the equivalent of the u.s. manufacturers. I have used this service for over three years, month by month, and have never had a problem with the product or the provider. All this, and i receive substantial savings on every order. I cannot imagine better service.

Thumbnail of user naomik9
0 reviews
2 helpful votes
  • Send Message
July 12th, 2016

Brand name products, fair prices, no hassle, fast delivery. Used it for years. Hope they never go away.

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From the business

Get your pharmacy needs confidently from InhousePharmacy.vu and within the comfort of your home.

Widely recognized as one of the world's original online pharmacies, InhousePharmacy.vu has been a reliable source of authentic medicines since 1996. All our medicines are sourced from trusted, licensed manufacturers and wholesalers allowing us to inexpensively provide you with authentic brand names and generic non-restricted medications. The mission of our online pharmacy is to be your source of quality medication at affordable prices.

We aim to offer you the same top-quality product that you might purchase locally but at a more affordable price.

Our Quality Assurance

We purchase either directly from the manufacturer or from reputable pharmaceutical wholesalers. All medications listed are the authentic brand names unless otherwise stated, e.g. generics. Medications are shipped using their original packaging with safety seals and registered trademarks. We never repackage the products unless the product is sold in blister strips (but we list this clearly.)

In some cases, you may perceive that the packaging differs from what you are used to. This is due to where in the world the medication is manufactured; US-manufactured products may be packaged in bottles compared to UK-packaged products in blister strips and a box. Every product on our website has a product image that can be enlarged so you will know what to expect on delivery.

Generic alternatives are clearly stated and only sourced from FDA-approved manufacturing facilities. We offer these in addition to the branded products as a more affordable alternative if this is important to you.

Please be assured that our products are of the highest quality and purchased from reputable sources.

Company Representative

Thumbnail of user bonniew556
Bonnie W.
Typically responds within 9 hours

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26 reviews
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