I have used tech support on a number of occasions over the years (once when my web site was hacked, once to deal with a phishing problem, etc.). Every single time, the tech support has been flawless - professional, helpful, fast, and efficient. I've always left with the answers I needed. I usually call late at night and the service is just as good at off-hours as during the day. The tech support at InMotionHosting is the best I can remember from any tech organization.
I've been with inmotion hosting for over 7 years. They are a bit more pricey than other hosts, but you can't really put a price on quality.
Good support and are helpful as usual.
Switched my business webhosting over from Hudson valley after my sites kept getting "hacked" hasn't happened a single time at inmotion. Very satisfied.
InMotion Hosting has hosted my history websites (HTML, about 600 pages total, no commerce) for many years, with good support (phone, US-based too). I noticed that traffic was down, then I realized that instead of that little "locked" symbol browsers were saying "Site not secure". It took a few calls to Tech Support to do it, but now at no added cost my "blog level" sites now display the "lock" and my pages are now https: THANKS INMOTION. What a terrific team you have.
Eight years with a dedicated server with them and the past two years they have been in a downward spiral. As I write this our websites have been down for five hours and the wait times each time I call are around 50 minutes. Even paying extra for dedicated support during the week has long wait times. STAY AWAY FROM THESE GUYS AT ALL COSTS.
Switched to InMotion after a TERRRIBLE experience with Netfirms, that caused site to be down for 5 days. Hugely better customer service, (that's not in India) and very helpful. Great features for the price too. Highly recommend them.
InMotion is totally a scam and WORST host service that you shall never use!
Their host service is down EVERYDAY, AND THEY WOULD NEVER REFUND YOU EVEN THEY PROMISE 90DAYS REFUND FOR UNSATISFACTION, THEIR SUPERIOR DAN.T IS TOTALLY A CHEATER!
I am new with inMotion hosting but until now I can say that they have good support and are helpful as usual.
I've been with InMotion Hosting for many years now and am more than happy with the service they provide.
CONSTANT problems, won't remove viruses, NEVER does a new site installation go through without having to contact support. The WORST.
Overview
Inmotion Hosting has a rating of 4 stars from 20 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Inmotion Hosting most frequently mention customer service and tech support. Inmotion Hosting ranks 68th among Web Hosting sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members