WPMU DEV

Katharine Cerny is exemplary in every way! She has helped me with WP error codes, WP coding specific to my theme DNS records for email and she is thoughtful and patient! Her skill set with all things WP and WPMU is amazing and I'm always grateful when her name pops up in my help chat.

I'm moving my multi sites to wpmudev hosting. Every host is setup slightly different so I know I'm going to be chatting with support. The automatic script did 99% of the work. After that process completed there were little adjustments to be made. A support person was available quickly in the chat and any issue got resolved within minutes.
So far the migration has been relatively easy and the new servers are much faster than my former host.

This service is great! I started using this service as soon as it was developed. I haven't been as keen on maintaining my website when Gutenberg first came on the scene, but I've revved back up and have been blessed to still have WPMUDEV holding down the fort in the background. The customer support has been awesome. They are always proficient at responding back when there's an issue, and they 're always keeping me apprised of how to resolve any scenario, even if it's not their issue.

Just wish I had come by this solution years ago! One of the truly must haves services! Free trial is a great idea and doesn't take long to work out that you should invest, as soon as you load the first site to the dashboard you see the power of what they can do.

Just plain awesome support whenever you need it. I have just recently signed up and have logged several calls needing help on setting up my new site, every single time I was helped in quick and professional way, resolving all my issues. I am a client for life!

This a most professional organisation. The experts really are! They're knowledgeable, as you would expect, patient and very helpful. They sorted a complex issue with Gutenberg for me. And I am delighted.

One word, Jacobo. This guy needs a cape and his own office, sweet company car and personal parking space. In a phrase? Give this guy a raise! He really took to the problem my website is dealing with like an ambulance tech might take to a bleeding wound! Although the site needs some outside assistance from the host, Jacobo got under the hood quickly and tracked down the source of the bleed and got us point back in the right direction. He also saved me from canceling service last second as I'd just signed up and was frustrated until being told that an emailed service ticket might take up to 24 hours and that I needed to chat to get action faster. So bonus compliments to Jacobo for keeping me a customer and am really impressed with their service!

I had a critical error from my plugin that crashed my entire WordPress site and admin portal. The support technician, Luis, was patient and thorough and was able to help me solve my problem promptly. He then provided an explanation of what went wrong and fixes I can try for next time. Great service experience!

I had an urgent need with an even urgent(er lol) deadline to meet! The request I made was not something WPMU usually grants, but they made an exception... and it just made me feel so good to know that even one out of thousands (I'm guessing lol) does matter to them.

This customer service/support experience made me feel a whole lot better and much more comfortable to continue my membership, knowing that the next time I have an issue... I will receive personable responses and treated with warm regards.

Thanks WPMU Dev for allowing God use you to answer my prayers:-)

I just downloaded the Hustle Pro plugin... so far it's great. I've had to do "chat" support 3 times today and they are quick to answer and quick to help! I'll update this review if anything changes, but I'm optimistic it will still be great!

Been a member since 2014. This company has been an incredible lifeline on my WordPress journey, Outstanding support, plugins, and resources. Honestly wpmudev make such a difference and am glad this resource and service are available. Keep up the amazing work.

WPMU DEV's support was above and beyond. I had an issue with one of the form elements and it was due to a plugin that was conflicting with its functionality. They helped me solve my issue really fast. Thanks again!

I have been using WPMU DEV for almost a year now and the support I have received has been fantastic. I create Wordpress sites for clients but sometimes there are just things I cannot solve. The online support is practically instant and they will stay with you until you are happy! I have learned so much in these support sessions as well as made good and constant use of their Wordpress plugins. Shall definitely be renewing this month!

I must say, I am very impressed with WPMUDEV... I never have an unresolved issue and these guys always go the extra mile to help me get sorted out.
After 15+ years as a web developer - I feel very comfortable, my hosting issues are never a problem.
Add this to the slew of plugins and services and you have an A+ company.

Thanks, guys.

In the tech / web field I have never... NEVER come across such a great group of developers. The customer service is beyond compare. The products are functional and beautiful. On the occasion that something isn't working right (seriously - it's tech - there are always glitches here and there) I have always been provided with assistance to resolve or work around - even if it means helping me find someone else's plugin to do the same job. Great resources, too! Joining WPMU DEV was the smartest thing I ever did as a web designer. They are in fact the Super Heroes of the Word Press Universe.

I contact the support team to ask questions regarding my billing. Usually most websites are very dodgy about this subject and tend not to respond.

Not with these guys! I was immediately responded to within a matter of minutes with full service and lightening fast action. Seriously, these guys are fast.

I appreciate all the help that Mike gave me and look forward to future business with him.

I honestly never experienced the quality of the support WPMU provides. They are almost instantly available for questions and they take all the time you need. Their products and hosting are also mind-blowing. This is truly one of the best companies that are active in this kind of business!

As I am a novice at online marketing, the "live chat" option has proved invaluable. The support providers are very patient with me and have helped me past all my website related problems. As I am relying entirely on my online presence to sell my products this is essential.

I have been using these guys for about 6 weeks
Amazing service department.
I have found some bugs implementing a sophisticated appointments system, and they have done nothing but bend over backwards to help me in the service department.
Kudos to them.

Rahim was a godsend from start to finish, putting up with me is a task in itself. I was struggling with site migration as it failed when I tried the automatic method. After a bit of a conversation and some tech support from Rahim we had the site changed over flawlessly. I'm a new customer and this was nice to see on day one.

The support team from WMPU Dev is highly trained and skilled. They always go the extra mile to help out, even if the problem is not caused by their software. The products they provide are top notch. Combined with the support team, this is a product I would recommend every day of the week!

Really it's ridiculous thought I'd add this here. Really really wondering what kind of a business operates like so, like I'm tired of writing about it - it's impressive if you just read my comments on this persons website … and ironically the first time I commented I spoke up for them. But I'd really like some actual legit answers on such a scenario that seems pretty unheard of as one that was loyal to them for yrs … on and off, what does one even do in this situation, it's so unprofessional. I'm not going to let them hear the end of it to be honest.

I feel robbed. https://wpjohnny.com/wpmu-dev-sucks/

It turned out to be more than I needed. I had trouble uninstalling, deactivating or deleting the program I installed. Will say that the support I received was absolutely stellar! Over and above... patient... and finally got the issue cleared up! Most excellent.

I'll consider them again in the future when I'm more experienced just because of the quality of the support!