• Interaction Design Foundation

Interaction Design Foundation

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Overview

Interaction Design Foundation has a rating of 3.9 stars from 83 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Interaction Design Foundation most frequently mention user experience, idf courses, and customer service. Interaction Design Foundation ranks 236th among Education sites.

  • Service
    44
  • Value
    45
  • Returns
    36
  • Quality
    45
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How would you rate Interaction Design Foundation?
Top Positive Review

“Great source of knowledge and inspiration”

Malgo P.
5/11/22

If you are into learning and improving your knowledge about user experience the right way, this is the place. I have had a very good understanding of processes and many years of experience as a product designer, but I still learned a ton here. Their courses are on different levels. They all have depth. It's not always easy to keep up and stay on track if you start too many courses at once - like I did, but this is your part of a job to balance. For the price, you get unlimited possibilities of what you'll do with it, many, many courses that will improve your knowledge if you pay attention to it. It's just the matter of how you use this source.

Top Critical Review

“Was not what I was lead to believe it was.”

Richard T.
2/28/18

I joined for the full year membership thinking I would be taking courses specifically in UX Design. That was not the case. I have a bachelors degree in digital design. The courses offered covered material that every designer learns, not anything specifically to UX design. In fact, all it took was one trip to Barnes and Noble to find numerous books, from numerous authors, and numerous publishers, on UX design that contained information very different from what the courses at IDF offer. The site is great if you want to become a designer in general, (graphic designer, production designer, visual designer, etc.) but does nothing to prepare you to delve into UX design itself. It also is not self-paced has advertised. You have to wait week after week to progress through the courses just like you would in a college classroom, each one taking 4 to 6 weeks. Inside the courses themselves, I found myself routinely answering the same essay questions over and over again. In other words, they would ask the same question a different way several times. Which is fine if you are doing multiple choice, but these were essay questions. So it was infuriating to have to write the same essay question answer over and over again. And the "certification" is through LinkedIn... NOT an academic institution. Its in the fine print after you sign up. LinkedIn.com is a website... NOT a school, college, or institution. The only place this certification is accredited for is LinkedIn's website. That is clearly not what people are lead to believe when signing up. In other words, this is NOT accredited by any means.

Reviews (83)

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Thumbnail of user richardt82
3 reviews
85 helpful votes
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February 28th, 2018

I joined for the full year membership thinking I would be taking courses specifically in UX Design. That was not the case. I have a bachelors degree in digital design. The courses offered covered material that every designer learns, not anything specifically to UX design. In fact, all it took was one trip to Barnes and Noble to find numerous books, from numerous authors, and numerous publishers, on UX design that contained information very different from what the courses at IDF offer. The site is great if you want to become a designer in general, (graphic designer, production designer, visual designer, etc.) but does nothing to prepare you to delve into UX design itself. It also is not self-paced has advertised. You have to wait week after week to progress through the courses just like you would in a college classroom, each one taking 4 to 6 weeks. Inside the courses themselves, I found myself routinely answering the same essay questions over and over again. In other words, they would ask the same question a different way several times. Which is fine if you are doing multiple choice, but these were essay questions. So it was infuriating to have to write the same essay question answer over and over again. And the "certification" is through LinkedIn... NOT an academic institution. Its in the fine print after you sign up. LinkedIn.com is a website... NOT a school, college, or institution. The only place this certification is accredited for is LinkedIn's website. That is clearly not what people are lead to believe when signing up. In other words, this is NOT accredited by any means.

Thumbnail of user laural2199
1 review
0 helpful votes
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March 2nd, 2023

I'm very grateful to Interaction Design. Is a unique place to find all UX information, truthful and effective. They are also updated courses and are given by great professionals

Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Laura,

Thank you so much for the recommendation.

We work with the greatest minds in the industry to bring you resourceful courses and a compendium of UX literature so you can stay ahead in the ever-evolving industry.

Thank you for choosing our platform:-)

Warmest regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user abyakub94
1 review
0 helpful votes
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May 22nd, 2023

I've taken several courses on IDF. The course contents were easy to understand and intensive. The value of the contents are much more valuable than what you pay for.

Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Damilola,

Thank you for taking the time to write this review.

We’re doing our best to offer top-notch UX education while keeping the cost as low as possible (which is a constant challenge). Thank you so much for noticing the value for money; it means a lot to us. And thank you for being a part of our fantastic community:-)

We’re confident you’ll continue learning great things from our platform!:-)

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user jocelynk51
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

Overall, it's a good platform with professional teachers and systematic courses. The downside might be the contents is more academic and takes a long time to complete the certificate.

Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Jocelyn,

Thank you for your great feedback.

We are glad that you find our platform resourceful and our instructors knowledgeable. Our courses are designed for people at different stages of their careers and are self-paced to accommodate our global community. Unlike in conventional universities, we want everyone to have a chance to study when they can.

We understand that some of our courses might seem more academic and take a long time to complete, but we believe this is important to prepare future designers to have a seamless transition in the ever-dynamic design field.

We wish you the best as you continue to work towards achieving your goals and hope that you will continue learning with us.

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user marlonj23
1 review
0 helpful votes
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April 24th, 2021

IDF is an absolute treasure trove of information, knowledge and learning for designers at all levels. I have completed 3 courses and already have 3 more lined up. IDF is totally awesome!

Tip for consumers:
Stick to it and don't give up- learn as much as you can

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Thumbnail of user anhd30
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

Highly recommend anyone desire to deep understand about UX, customer centric product, I have not gotton any academical logical and persuasive appoarches before I've known IDF
There're many exciting and useful courses waiting me, I'm eager to be back to learn more and more with IDF

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Anh,

Your excitement is contagious!:-)

We're so happy you're enjoying our courses, and we look forward to helping you grow your UX knowledge and skills.

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user adriajulianecula
1 review
0 helpful votes
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May 1st, 2023

I learned about I xD Foundation during University, but never actually joined until recently. I've been looking for some professional courses to keep up with the field while searching for work and I wanted to find some good *quality* among the thousands of courses all over the internet. I've had the opportunity to speak with Rikke from the Foundation and she has been one of the most incredible human beings I've ever met, it's thanks to her kindness and help that I've joined the team - and it has been the best decision I could make.

There are plenty of courses and as far as I've seen they are all of incredible quality. They're designed to help you in the process of learning by using both video and written material, and most of all they have dedicated forum discussions to do some networking and learn with (and from) other's experiences. The Instructors review your course's answers and give you active feedback every time, people are nice, supportive and helpful, and the content is top quality. You can find inspiration and exercises to insert in your Portfolio, but most of all you find great materials and further suggested insights in every lesson, which is a must for those who want to keep up with UX, Research, Design, and so on.

I've only completed one course so far, but I plan to finish more of them as soon as I can. You can learn at your own pace, and go deeper as much as you want in the forums, the discussions or by connecting with people and fellow learners. Incredible!

I couldn't be more happy! <3

Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Adria,

Thank you for the excellent feedback.

I'm so delighted to hear that you have enjoyed our courses and our platform. We strive to provide you with the best learning materials as we support you throughout your learning journey to ensure you get the most value for your membership. Our instructors work hard to curate high-quality courses and remain committed to offering feedback to ensure you have a wonderful learning experience while developing your knowledge and skills via our top-of-the-line educational resources.

We are also proud to host a diverse design community where you can interact with other creative people or even build professional relationships. We believe learning is more fun and meaningful when you have a supportive network of peers and mentors who can guide and inspire you.

Congratulations on your 1st certificate, and we wish you the best as you continue to earn more certifications.

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user abelb65
0 reviews
0 helpful votes
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June 29th, 2022

I had an amazing year and much fun while studying at Interaction Design Foundation. Their courses are comprehensible and up to date. I highly recommend it to anyone.

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Abel,

Thank you for your review! I'm so happy you've been having fun studying with the IxDF! Our team puts in an enormous effort to create high-quality courses. We're thrilled to know you're enjoying them.:-)

I hope you continue to make amazing progress with the IxDF! We're always here if you have any questions or need help with anything.

Happy learning!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user audreyannej1
1 review
0 helpful votes
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September 29th, 2022

I really love the types of courses! No due dates etc. No company color, like coursera its google, though here it's really objective. Good answers also from instructors.

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Audrey-Anne,

Thank you for your kind review! I’m pleased to hear you’re enjoying our courses. We put an enormous amount of effort into creating high-quality, high-value UX Design courses for our members. We're honored you chose us for your learning journey.:-)

We hope you’ll continue to make great progress with us!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user aliciaknabbenm
1 review
0 helpful votes
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May 19th, 2021

I found of great interest all courses I took at IDF platform. The fact you can study at your own pace helps a lot and the quality of the courses exceeded expectations.

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Alicia,

Thanks for the review! We take pride in the fact that our members can actually set their own study schedules. We are a truly global community—with members in every single corner of the world.

Very best,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user manishm30
1 review
0 helpful votes
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January 9th, 2021
Verified purchase

It has been really a great experience to learn UX design form Interaction Design Foundation. The content and the short courses they have bucketize to give a seamless learning about UX, Start to End are awesome. And those courses have rich content and real-time question answers are making the learning easy and helping beginner to grasp the logic of Human center design for long term. I would refer to every UX beginner to start with Interaction Design Foundation to become a pro in UX in such a very low cost of learning.

Manish Marken

Thumbnail of user yegarajd
1 review
0 helpful votes
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January 9th, 2021

IDF has helped me learn /understand what is Design all about, it has impacted greatly in my career growth. Their certification has help me get good opportunities. Thank you IDF :)

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Thumbnail of user erikv74
1 review
0 helpful votes
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April 23rd, 2021

I am more than positive about this learning platform. The editorial team obviously consists of UX experts, and I think it is noticeable. As a content and learning experience professional, I have a lot of experience with learning platforms and online courses, and I must say I do like the approaches and strategies the IDF has chosen. One of the nice things is the fact that the courses and the grading of the exercises are still partly human driven (instead of going the automatic way full on). A lot of the experience IS human interaction, which I like.
Throughout the years, a real interesting community has grown and making use of that network and its potential is an invaluable bonus. I really think here is were the absolute benefit is: the annual subscription cost is comparable to the admission price of a bigger UX conference (maybe even a bit cheaper) but the network opportunities are much bigger. There are local meet-ups, there are active discussions, you can find your mentors and peers, you can discuss your portfolio, there is members-only white papers and ebooks,... Absolutely recommended.

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Thumbnail of user ezequield5
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

I have been studing UX with IxDF for the past year and I'm planning to continue doing so in the future because they don't rest in offering great new courses every few months.
In terms of economy, with one anual fee (that in other places wouldn´t pay for one course) I managed to do 15 courses (I would have done more if I had the time).
In summary, the best of the experiences. Thanks Rikke and IxDF for this great platform.

Tip for consumers:
You should sign for 4 or 5 courses at a time because lessons activate a week after you finish the previous one. This way you will always have a course available while the next lesson is unlocked.

Products used:
Great courses.

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Ezequiel,

15 courses? A real go-getter! Bravo!:-)

You're absolutely right. Our members can take courses that would cost thousands of USD on other platforms.

Thank you so much for taking the time to share your thoughts with us. I'm happy to know that you're enjoying IxDF.

Keep learning, keep growing!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user nimeshp6
1 review
0 helpful votes
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November 23rd, 2020

We started a design agency more than a year back without any idea of what UI UX is, we learned that IDF is one of the organisations dedicated to offer courses to enhance design and UX skills (that too at a very very economical price). I would like to confirm that I've got a lot of UX clients basis the things I've learned from IDF. The community is big and there are monthly local meetups where members share and learn about different concerns. I would truly recommend any one starting or already in the Industry to get started on IDF to enhance their UX skills to a different level.

Thumbnail of user ohado
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

I found IxDF one of the best resources for learning UX.
Overall experience:
- The community is active and helpful, the teachers are wonderful.
- I found myself doing almost all of the courses there, which helped me a lot.
- IxDF staff is extremely nice, If I had a question I would just send an email, and in a few hours, I would get a response. I felt like I'm chatting with my friends.
Learning:
- IxDF is designed for all levels, from beginners to experts, they got you covered.
- All of the courses are well written, the close and open questions are challenging. Don't expect your answers for the open questions to be correct all the time (which for me showed that they are carefully checking the answers, and not just giving points away).
- In each course, you got optional challenges that you can share with the community and get feedback on your work.
- IxDF also offers webinars all the time that cost $1 for members.
- IxDF got a lot of recourses that can help you as a UX designer.
Verdict:
I can go on and on about how good this place is since it helped me in many ways.
Would definitely recommend this site for people who want to understand what's UX, what to expect from working in this field, and learning about all sorts of topics that are related to design.
10/10 for me, I hope this review was helpful.
Good luck on your journey.

Tip for consumers:
Prepare for yourself a learning schedule and progress in your own time :)

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Thumbnail of user narminat
1 review
0 helpful votes
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April 14th, 2022

I have been member of IDF and while I take their courses, I learn new things every time. The courses are so interesting to take. There is videos, texts, quizes and also, open questions.

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Narmina,

Spot on: our courses are a mix of text, video, quizzes and open-ended questions. We're doing our best to accommodate everyone's learning style.:-)

Happy to know you're enjoying our courses and learning something new every time. Keep learning, keep growing!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user davida4115
1 review
0 helpful votes
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November 8th, 2022

High quality courses adapted to different levels of knowledge focused on practice. A highly recommended platform for learning with excellent customer service.

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi David,

Thank you very much for your recommendation! I'm thrilled to hear you're enjoying our courses and platform! Our team works day-and-night (literally!) to bring our members high-quality, high-value UX Design courses, content, and Master Classes to our members and non-members alike.:-)

Oh, and our support team takes the time to reply to all of our members in the fastest and most humane way possible; so, thanks for letting us know we’re doing a good job.;)

I hope you continue to learn and grow with the IxDF!

Warmest regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user jacoba191
2 reviews
0 helpful votes
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April 4th, 2021

In my opinion to become UI/UX Designer must be something in your gene (you can search about it "left/right brain people"), Its like some people love math and some hate it, Some people can compose music and some cant, So before joining you must know IxDF cant change your gene but if you have that it will be great platform to learn and polish your knowledge.

Also for people that want to just have knowledge about UI/UX like team leads, marketing and other people it will help a lot. Don't expect to become UI/UX designer just read and pass this courses.

I really like Rikke and het team mentality and helpfulness, Keep it up guys!

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Thumbnail of user imambergupta
1 review
0 helpful votes
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April 3rd, 2023

I will share my personal experience with Ixdf courses. The courses is for UX designers, Interaction designers, visual designers, UI designers, Frontend developers, User researchers, Product Managers, Marketer.

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Amber,

Thank you for your valuable feedback.

You have certainly helped any aspiring designer better understand what to expect from our platform. Our courses cover the entire spectrum of UX design, from beginner to advanced levels. We also have an extensive library of UX literature that is valuable for all designers.

Thank you for choosing our platform.

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user ekam2
1 review
0 helpful votes
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July 5th, 2022

I think Courses of IXDF will give to all the interested people decent knowledge about UX design and UX Research. I'm excited about courses and how the content is structured and I recommended it to you all!

Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Eka,

Thank you for your kind review! I'm so happy you're enjoying our courses! Our team puts in a huge amount of effort to create high-quality courses and content for our platform. We're so pleased to know our efforts are paying off.:-)

I hope you continue to make amazing progress with us! We're always here if you have any questions or need help with anything.

Happy learning!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user sorinas1
1 review
0 helpful votes
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June 29th, 2022

As a graduate of one of the Bootcamps run by the Interaction Design Foundation, I can emphasize the most important points that could aid someone in their search and choice of the learning resources when starting a UX career: the IxDF' platforms offers a huge selection and variety of study options, it's flexible to suit your needs, in terms of time and resources, it provides access to industry-recognized mentors and most importantly, networking. Also, one gets to know how to build a portfolio from scratch, which would later represent the "boarding pass" in the UX professional path. The IxDF team is very responsive to one's inquiries and needs, and very professional in their approach. I find the IxDF learning platform innovative and brain challenging. It generates new ideas and makes one see things from a different perspective. Of course, it entails a doze of personal effort, dedication and engagement to acquire new knowledge and skills, but it's worth it. I am happy to have chosen IxDF and strongly recommend it for all UX enthusiasts.

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Sorina,

Wow! You've just made our week! Thank you so much for your high praise. I'm excited to hear that you've found our Bootcamp, courses, and platform to be challenging, insightful, and innovative. Our team works day and night (literally!) to bring high-quality content and support to our members and non-members alike. We're so happy to hear our hard work is paying off!:-)

I hope you continue to progress with the IxDF in the future! We're always here if you have any questions or need help with anything.

Happy learning!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user csillap1
1 review
0 helpful votes
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April 7th, 2021

Last year a good friend of mine recommended IDF to me when she found out that I'd be interested in getting into UX. And I'm so happy she did!

Before that I was trying to learn things on my own, trying to find reliable sources of information and learning material on the internet. Yes, undoubtedly, there's a lot you can find on the internet these days to learn from, but that will only get you so far.

When you're only just starting out in your UX journey you need structure and guidance, and you need confidence that you're in good hands. You want to build your knowledge on solid basics and you want to be able to learn about all the various aspects of the field. IDF gives you all of these, and so much more!

The amount of courses is unbelievable, covering everything from the absolute beginners to the more intermediate and advanced studies. You can easily take these courses step by step, building on each other. There's also lots of additional helping material free for you to download along the courses.
I especially like the templates which you can start using in your personal work right away!

The courses are a good mixture of reading and video lessons and they're taught by well-established and world-class experts in their field. What I also really appreciate is that even once you finish a course you can go back and revisit any chapter at any time if you need a little refresher on a particular topic.

And there's one more very important thing to mention - on top of the courses you'll get to be part of a great community, which is also priceless! There's always some interesting topics you can follow and join in the forum, and you can start networking with other people, from all over the world.
A large number of members are already working UX professionals who are also very happy to share their knowledge and want to network. There's always something new I learn even just from reading the forum :)!

I would absolutely recommend IDF to everyone who's looking to get started in UX and also those who want to broaden their existing knowledge and skillset.
There's so much to learn here! It really is a UX Powerhouse!

Thumbnail of user yeonheec
1 review
0 helpful votes
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December 10th, 2022

I registered for IxDF because I wanted to improve my UX research skills and wonder how UX designers use skills for their work. Thus, I followed the UX researcher course and participated in several networking hosted by IxDF. It was a fantastic experience and made many connections. The first and foremost was based on experience, I finally got the UX research intern job.
However, after I accomplished my goal, I forgot to terminate my service, and last month, I noticed it was an automatic renewal.
I contacted IxDF immediately, and they were willing to fully refund without any hesitation, I feel like they care about the customer's emotions and experience. I would like to come back whenever I have free time or some parts that I need to improve.
Thank you for providing honest service and fast communication, especially Rikke in IxDF communication team.
I definitely recommend IxDF if you want to be a UX designer or researcher. They are history and have a foundational knowledge of either practical materials as well as academic materials (such as methodology).

Tip for consumers:
be active learner

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Yeonhee,

First, congratulations on your UX Research internship! We're so thrilled that the IxDF was a part of your journey to success.;)

And thank you for your review and recommendation! I'm so happy you've enjoyed our courses, community, and support! Our team puts in a huge amount of effort to create high-quality courses and content for our platform while at the same time providing quick and empathetic member support. We're so pleased to know our efforts are paying off.:-)

I hope you rejoin us again soon! The door is always open, and we're always here if you have any questions or need help with anything.

Happy New Year!

Best wishes,
Rikke Friis Dam of the Interaction Design Foundation

Thumbnail of user dong361
1 review
4 helpful votes
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September 18th, 2021

THEY WILL STEAL ALL YOUR MONEY AND CHARGE YOUR CREDIT CARD WITHOUT NOTIFYING YOU! DO NOT SIGN UP WITH THEM. THEY ARE SNEAKY AND AWFUL PEOPLE WHO ONLY WANT TO PROFIT OFF OF YOU

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Thumbnail of user rikkef1
Rikke F. – Interaction Design Foundation Rep

Hi Don,

I want to confirm the reasons behind your terrible experience. Please send me an email to rikke.friis.dam@interaction-design.org.

We have a clear refund policy, but we're also humans and can accommodate our member's requests. Since last year, many of our members have experienced and shared with us difficult situations. We have been supportive and empathetic — it's a never-ending learning curve.

I'll be looking forward to reading your email to understand why you got this impression, your pain points, and refund your payment.

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation

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From the business

Online UX design courses and literature created by design experts. Don Norman: "A goldmine of information on interaction design."

We’re market leaders in online design education because the world’s leading experts create our content and because we’re specialized in design. Our courses cover the entire spectrum of UX design from beginner to advanced.

Business History

With 109,999 graduates, the Interaction Design Foundation is the biggest online design school globally. We were founded in 2002.

Since 2002, we’ve been on a mission to:
- Teach you concrete design skills to advance your career and build a better future for yourself and your employer.
- Teach you how to leverage the power of design in the same way companies such as Apple and Google do.
- Help you apply your new design skills to improve the quality of life for humankind. We live in a world filled with inefficient and frustrating design and you can make a positive impact by designing human-centered technology.
- Democratize education by providing top-quality, online design courses at a fraction of the cost of traditional education.
- We offer you the best expertise from both high-tech companies and academia. We produce top-grade learning materials with elite industry designers from Google and IBM as well as top professors from Stanford, MIT and Cambridge University.
- We facilitate learning and career advancement in 467 Local Groups in 95 countries.

Company Representative

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Rikke F.

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