Invicta Stores

I purchased 3 watches dec 5th and have only received 1 out of the 3, also paid extra for 2 day shipping which is pretty irrelevant now that the 2 watches I bought are past the 7 business day mark. No email or anything to notify me that I there's a delay in processing my order. Also when calling customer service, they were not sure exactly when the other 2 watches would be shipped which makes me even more regretful of buying from this company vs somewhere else… disappointed to say the least

******************DO NOT BE A VICTIM OF INVICTA STORES***************

Invicta Stores online is a business designed to lie and cheat foreign customers, shipping watches without testing it, bad and inadequate packaging, when received faulty tried calling them for help they just don't help. Their manager is out of touch, unhelpful. Beware of spending money buy the same product from a repuatbel businesses.

I have ordered many watches and they are less than helpful when inquiring about shipping delays. Love the watches but if you need it fast and pay for expedited shipping its pointless. The company hides behind their 3-5 day processing and doesn't care if you pay for fast shipping. Their stance is they still have 3-5 business days to process the order before your shipping time comes into play. Very disappointed and annoyed as my watches will not be here in time for Fathers day. There is no point in paying for expedited shipping of any kind with this company

I ordered a watch mid December its in stock credit card bill has been paid and there saying end of Jan or 1st week of Feb. At the latest ( got that info after no return emails and then called on hold for 48 minutes)

I ordered a watch for a Christmas gift 12/15/19. Today is 1/2/20, no watch, no tracking,, no answers NOTHING! Ive emailed 5 times, no acknowledgement. I've called 8 times, each time I was on hold minimum 30 minutes to hours. The reps give you real generic and non sense answers with still no results. As we speak (see pic) I've been on hold over 3 hours. This has happened before yet not this bad. Since me & my husband are collectors, I said I'd give them another chance. This will be my last. Next step a letter to BBB Better Business Bureau. I'm furious. Bad business!

Bought this for my husband for Christmas. This is sure to be the first of many! The quality of these watches are great and the "WOW" factor upon opening the package is bar none! He has been wanting one for a while and I was a bit intimidated to purchase his first without his input, but I really could not have gone wrong with any option and he was more than pleased with the one I chose! He's a pretty big guy at 6' 3" and well over 200 lbs and this watch definitely stands out on his thick arms. Can't wait to continue his collection!

I currently own 9 of their watches. However, not sure I will ever buy another. I placed and order for two watches over a week ago. They have yet to send them. When you call customers service for help you wait on hold for 30+ minutes. Then they can even give you a tracking number for your order. Hands down the worst online retailer I've ever done business with.

Dear Invicta Stores Customer Support Team,

I hope this message finds you well. I am reaching out to express my concern regarding my recent order (Order ID: #*******849), which has not yet arrived. As a valued customer, I had anticipated receiving my order within the estimated delivery window, but unfortunately, it has not been delivered to date.

I kindly request your immediate assistance in resolving this issue. Could you please provide me with an update on the current status of my order, and if possible, an estimated time of arrival? Additionally, if there are any issues or delays with my order, I would greatly appreciate being informed of the reasons and any potential solutions.

As a loyal customer, I have always enjoyed the quality of your products and the exceptional customer service that Invicta Stores has consistently provided. I hope that this issue can be resolved promptly so that I can continue to have a positive experience shopping with you.

Thank you in advance for your attention to this matter. I look forward to hearing from you soon and receiving my order.

Just tired to buy a watch that showed up in the list of sale items. The sale says take an extra 55% off Red Price. When I put coupon in it did not accept. Called store - they said - oh that item was already marked down to the lowest price - I told them --then why did the website say the discount and then include this product if it wasnt included". No answer. I told them advertising was mis-leading an would not buy the product. BEWARE - make sure to check everything before making purchase.