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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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California
1 review
0 helpful votes
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I've been wearing it nonstop
July 15, 2023

Received my ladies watch very quickly and have been wearing ever since. I have had many compliments on it. I will definitely recommend buying from your Company.

Date of experience: July 15, 2023
Massachusetts
1 review
0 helpful votes
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Holy s¥i@
September 30, 2017

What a great looking watch. Despite hurricane it arrived before quoted time. What a surprise when I took it out of the box. This thing is huge. Not circus like but it is big. I have been burned 2 times with a couple big name Swiss brands. Not buying them again. I have always been happy with Japanese movements. That's why I bought this one from invicta. Classy look and a Japanese movement. So. We will see how it holds up over time.

Date of experience: September 30, 2017
Illinois
1 review
0 helpful votes
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Great Product & Service
October 22, 2017

I love my Invicta, but then again I am an Invicta fan and I picked this watch. LOL. The product was shipped right away and arrived without a hitch. I'm embarrassed to say that I have already ordered another Invicta.

The only thing I could ask for would be more cool variations like some other shopping networks seem to have.

Date of experience: October 22, 2017
California
1 review
0 helpful votes
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Scam
October 26, 2020

First time i ordered took like a month to ship order and i paid for express/priority shipping. No sorry or anything. I tired them one more time ordered a watch on friday morning, found out 2 hours later got wrong watch emailed 3 times to cancel and on monday morning they said sorry has a tracking number even though they were closed all weekend i go when is it scheduled for delivery they go it just says pending-
I will never order from them again as i know this watch will now take a month to get here and i will send it back and another 2 weeks to process

Date of experience: October 26, 2020
Georgia
2 reviews
0 helpful votes
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Bad customer service
December 31, 2017

I received a watch, but the wrong watch. No one ever answers customer service sat on hold first time 1 and 1 half hours, then 45 minutes, sent 5 emails and just 2 days ago received an email with a return label.

Date of experience: December 31, 2017
New York
1 review
0 helpful votes
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Invicta has too many models with variations to chose from. Makes owning their watch less worthy of starting a collection that will have any resale value. Need less superfluous gimmicky designs, celebrity name licensing, and more original craftsmanship. And please stop with the copycat designs of more higher end watch makers. Be original!

Date of experience: December 21, 2017
Florida
1 review
1 helpful vote
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Delayed Products
December 23, 2021

SI purchase two watches December 9,2021, the next day I called and was told that I would get my products by December 23,2021. Yesterday, December 22,2021, I was sent a generic email with a $20 off my next purchase to insult my intelligence, saying they are sorry my package will be delayed. Customer service need to be revamped. I called and waited on the phone for over 35 minutes and no one answered the phone. All I heard was a replayed generic message. I had the option to shop elsewhere and I decided to try shopping with you guys. I must say, I'm very disappointed with you guys. Now, it is December 23,2021 and no gifts to give my kids for Christmas.

Date of experience: December 23, 2021
Georgia
1 review
0 helpful votes
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Not an easy process
January 7, 2018

I am a huge Invicta fan! My brother and I both have invicta watches and wanted to get our Dad one for Christmas. The online process was not user friendly and also not secure. I ended up mistakenly placing two orders due to the website not validating my billing address and only asking for the shipping address. This was found out once I called in to cancel my first order, but it had already been shipped. The website was not easy to navigate or go back to previous pages, just an all around hassle. I still love the invicta products just wish the purchase experience was a lot smoother.

Date of experience: January 7, 2018
California
2 reviews
0 helpful votes
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I received the watch but had to send it back due to a defective dial. The 12:00 marker was upside down and dislocated. Please refund my 177.00 to my visa. Thank you for your services. Richard Castillo

Date of experience: December 1, 2017
New York
1 review
0 helpful votes
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From a collector
August 13, 2017

As an Invicta collector I'm impressed with the ease and convenience of the website. I no longer have to wait for an Invicta Show on a certain "shopping channel" to get my next watch. The prices and selection can't be beat! Those huge "percent off" discounts are AWESOME! Keep 'em coming!

Date of experience: August 13, 2017
Florida
2 reviews
0 helpful votes
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Made a purchase which included multiple models, to my disappointment 2 of the 3 models where not available, waited for 2 weeks, and they still had no expected delivery date. Why have them available to sell if you don't have them in inventory! Had to cancel the order, but Invicta did refund my money plus issued a 20 dollar store credit..

Date of experience: November 7, 2019
Florida
2 reviews
0 helpful votes
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Beautiful watch
December 16, 2017

Exactly what I was looking for. Reasonable price. Fast delivery. Well packaged. As with all Invicta's, the band was too long for the average person in order to accommodate the larger wrist, but very easy to remove links and adjust it for a custom fit.

Date of experience: December 15, 2017
Nevada
1 review
0 helpful votes
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N/A
November 26, 2017

The biggest concern was that if you partner with another company like Amazon please communicate properly. I had to reach out to you (no response) and Amazon to get a status on my order because I did not receive any confirmation

Date of experience: November 25, 2017
Minnesota
1 review
1 helpful vote
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I have always loved the quality versus price point of Invicta Watches and hope to continue doing so. Except for a couple of recent issues with one watch found to be damaged upon receipt and another simply not working upon receipt, Invicta has always satisfied my thirst for high-quality watches. Will gladly upgrade from 4 to 5 stars if recent issues can be resolved quickly.

Date of experience: August 14, 2017
California
1 review
0 helpful votes
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Amazing quality timepiece, and gorgeous craftsmanship. This is not a cheap looking watch! This was my second Invicta watch Ive bought this year, and the first one is almost 12 months and still looks and works perfect. Im quickly becoming an addicted, loyal customer to this great Swiss/American made brand!

Date of experience: December 8, 2017
California
1 review
0 helpful votes
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This was my first purchase from Invicta stores, and the order process was simple and straight forward. The watch is beautiful, and exactly as pictured. It was s\delivered exactly on schedule. I'v only been wearing it 3 or 4 days, but it seems to keep fairly accurate time. I'm glad I bought it.

Date of experience: December 7, 2017
Texas
1 review
0 helpful votes
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I have receive not one but 2 sorry out of stock and one delayed emails from Invicta. All 3 Christmas gifts. All while I'm laid up after having surgery and cannot find other gifts. I am a loyal customer and this is unbelievable!

Date of experience: December 24, 2019
Florida
2 reviews
0 helpful votes
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I paid $148 for your watch and then I see it advertised for $99.99 all over the internet. Just to let you know no matter how much I like your watches I will never buy another from you or anyone else/ I will also get the person who talked me into buying from you to never buy from you again as he told me that if Invicta did not take care of me he would quit as well.

Date of experience: January 3, 2018
GB
1 review
0 helpful votes
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Great
September 30, 2017

Ordered on line with great discount and free delivery. Superb communication from start to finish and quick delivery. Not seen watches in the flesh as wont be in USA until the end of October, but my friends who they were delivered to says they look great with no issues.

Date of experience: September 30, 2017
AE
7 reviews
0 helpful votes
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Watches for younsters.
January 6, 2024

Invicta has such a cool series of watches. Their collaboration with Marvel or Disney have created some of the coolest watch designs I have ever seen.
Check out the Mickey Mouse watch, it's awesome!

Date of experience: January 4, 2024