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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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Jason W.
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I paid $59 for overnight shipping
February 8, 2020

I paid $59 for overnight shipping. Ordered on Jan 25 in the morning. Package arrived Feb 3. A full 10 days later! This was purchased as a gift and the overnight fee was supposed to get it to me quickly. I called to express my frustration as I could have just had it shipped standard for free. I was told that the policy of processing orders takes 4-5 business days and therefore I would get zero refund on overnight shipping. Lame experience

Date of experience: February 8, 2020
Deana V.
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The shopping experience was easy and the prices are great. Overall very satisfied. Please assist if possible I place another order on 8/2/20 #******* have not received it yet or any correspondence. Please advise if you can assist.

Thank you

Date of experience: August 11, 2020
Lander M.
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Invicta takes too long to ship your purchase
April 17, 2019

Invicta takes too long to ship your purchase. Stores such as amazon, Walmart, target, and Macy's offer 1 or 2 day shipping. These places also offer same day shipping.

The problem I had with invicta was WHEN invicta shipped my items. My purchase did not leave your warehouse until 5-7 business days after I ordered. In this day and age with so much competition, this is entirely too long.

Date of experience: April 17, 2019
Robert B.
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The products are wonderful
September 5, 2020

The products are wonderful. Your orders are taking way too long to ship. No idea what the issue is, but I think you need to fix this ASAP because you are losing business. I would have purchased at least four more watches if the shipping was better.

Date of experience: September 5, 2020
William E.
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Only received part of my order
April 8, 2020

Only received part of my order. Ordered six (6) items received one package with two then a few days later another with two. Still missing two of the watches that ordered and I requested information on them and didn't receive any positive news. Can anyone help me?

Date of experience: April 8, 2020
dbeagar N.
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Just meeting my expectations earns a three star review. The Invicta Store's shipping costs are reasonable. But it is the great watch I got on sale at a very good price that exceeded the expectations I had as I began shopping around. This earned an added star.

Date of experience: July 1, 2020
Sonya V.
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I've ordered several watches and they were all excellent quality. I've only had issues with one order so far. I was told it was no longer available and my money was refunded but watch was then on site for a lower price. Still waiting on that order.

Date of experience: August 15, 2020
Christopher C.
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I placed my order on Black Friday, after hearing about the huge discounts that were ongoing. I used standard shipping which estimated 5-7 business days, but the watch had come in the mail on Sunday which was very fortunate for me. Very happy with the entire experience.

Date of experience: December 11, 2019
Elliot N.
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I was in the United States Marine Corps and a watch with a big intimidating face and ridiculously amazing detail is always an eye catcher. I am a bartender now and get numerous positive comments on the invicta I already wear. Your online shopping, options, and ease of ordering are second to none. This is my second invicta watch in less than a year and I will definitely be getting more.

Date of experience: July 16, 2020
Edward S.
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Customer service would not answer (put on wait hold by the computer answering program) when called over a five day period and holding each time for approximately an hour with a question. Also the Invicta site has an option to send an email with a reply coming from Invicta estimated to be in a day or so. No reply either to two separate email questions. Waited over six days - no reply.

Date of experience: June 14, 2020
T P.
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Love the watches...
December 1, 2019

Love the watches... Delivery times have been taking longer and not sure why? Also, watch status on my orders page seem to stay in the "processing" mode for quite a while... I only mention this because other sites seem to be more up to date and miles ahead in customer notification / communication. I would like to see the communication part of the process improved because I do absolutely love the watches!

Date of experience: December 1, 2019
Max A.
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Shipping was very slow
June 19, 2019

Shipping was very slow. Even for overnight shipping, your order doesn't get processed for 4-5 business days. This is called out in fine print you only see if you're looking for it. Item finally shipped but was still not sent overnight like I had paid for. I was given a refund for the shipping, but I've moved out of state and it has been a hassle trying to get the package.

Date of experience: June 19, 2019
Ruth L.
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Web site good for a senior age 75
January 3, 2020

Web site good for a senior age 75. Very happy with the online ordering once I understood how to order and getting it delivered. My son was so happy with the watch I picked out since it was beautiful, in my price range and I could order on line. Thanks for helping me to making this a special Christmas and New Year, don't know how many more I have left. Ruth

Date of experience: January 3, 2020
Ralph H.
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So many styles to choose from and within anyone's budget range. I just can't wrap my mind around why so many people are disenfranchised by the "Invicta" brand quality and style of watch creations. Maybe because the bold in your face statement that "Invicta" makes when someone wears one of it's many styles. Bottom line "Invicta" makes quality timepieces that can fit most any budget not just the affluent and rich.

Date of experience: October 14, 2019
Carl G.
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I worked in the resort and hotel industry for a little over 30 years. When ever we did not have what was advertised there was always compensation of some type such as a discount or added things to make up for it. I was not even notified that there was a problem. That is poor business.
Also no I have not received my order.

Date of experience: April 8, 2020
Eljon W.
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I like the way display the watches but my purchase was denied several times this past weekend, for some unknown reason. I just purchased two watches using the same card. My delivery was perfect timing, but only one of the watches looked in "Brand New" form the other watch was missing it's tags plastic covering, but unfortunately, I didn't have time to return the watch for an exchange because it was a gift.

Date of experience: August 13, 2018
Tywann N.
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It took almost two weeks to receive the shipping email I had to call and see what was going on. After I spoke with the customer service they expedited the shipment. I just placed another order for two watches a week ago and have not heard anything about shipment yet.

Date of experience: June 1, 2020
Florida
1 review
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Very good experience.
August 19, 2017

No trouble. Hassle free shopping. Just the way I like it. Order came fairly quick. Thumbs up to Invicta. The sale was hard to beat.

Date of experience: August 19, 2017
Roger G.
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I sent an email and re wives no response back. I also called number to find out if I could adjust the watch band easily myself or have to take to jewelry. The numbers rang for a long time and no message or human answered at Service center in Sandy.

Date of experience: May 14, 2020
Oregon
1 review
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Nice watch
September 25, 2017

Had positive feature the photo did show which is a plus nice watch. This is not my first Invicta now will it be my last

Date of experience: September 25, 2017