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Invicta Stores

Overview

Invicta Stores has a rating of 4.7 stars from 34,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Invicta Stores most frequently mention great prices, new watch and christmas gift. Invicta Stores ranks 217th among Watch sites.

service
50
value
53
shipping
53
returns
27
quality
47
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32,296 reviews
+47
How would you rate Invicta Stores?
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California
1 review
0 helpful votes
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Didn't recieve
January 1, 2023

I didn't receive my second order,but my first order came and it was great. Hopefully Invicta can make it right.mu number is *******835

Date of experience: December 31, 2022
FL c.
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Ordering online was difficult and took me several attempts to place my order. Once I placed it, the communication from the company was extremely limited. I only received an email stating my order was placed, absolutely no shipping information. I called the company a week after placing my order to check the status of my delivery and was not able to speak with a person at all. There was only an automated message that said "your shipping may be delayed" and then the call disconnected. I was very disappointed with the customer service. However, when the product finally arrived, it was beautiful as always.

Date of experience: September 6, 2020
David J.
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Great selection!
December 17, 2019

Great selection! Great prices! Great Online store! I'm very proud to say that I've been a Invicta customer for over a decade! My new Grand Diver is simply stunning! Invicta's high quality products and great prices, with their excellent customer service keep getting better and better as time goes on!

Date of experience: December 17, 2019
California
1 review
0 helpful votes
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Excellent
October 8, 2017

The order process was wonderful. I appreciate the speed of delivery. Every style watch one could think of and then some you have never imagined.

Date of experience: October 8, 2017
Virginia
1 review
0 helpful votes
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Big & Beautiful Design
October 26, 2017

This Invicta watch is big and beautiful. I absolutely love the design. The details are amazing! It's gorgeous, but I can still wear it everyday.

Date of experience: October 25, 2017
Jessica J.
0 reviews
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My account was charged TWICE for my order
November 17, 2017

My account was charged TWICE for my order. Once at the time of order placement, and again on the date it shipped. Needless to say this amount being held from my available funds posed banking issues. Eventually one charge came off, but it makes me hesitant to order online again!

Date of experience: November 17, 2017
Nevada
1 review
0 helpful votes
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Beautiful
December 7, 2017

I waited too long to get this watch! Tis is number 50 and I was not sure about a 40mm watch size but its awesome!

Date of experience: December 6, 2017
Illinois
1 review
0 helpful votes
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Wow!
December 5, 2017

Fashion forward, classy, elegant and fit for a King. Can not bet the price, quality and the responses you get from people are beyond reproach.

Date of experience: December 4, 2017
Stephen G.
0 reviews
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Very easy to navigate the website for invicta
October 1, 2020

Very easy to navigate the website for invicta. Received my order quickly. I have really loved all the watches ive bought from invicta. Great products! Im looking forward to getting more. I only wish invicta would make some Marine Corp themed watches? Army ones are nice but im a marine!

Date of experience: October 1, 2020
Rose S.
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Well overall it was a good purchase I did pricing were low for the items I was looking
The only thing was that there's no update or notification on the order until actually got shipped which was a week after. Would be nice to at least see a 'processing' note

Date of experience: May 31, 2019
West Virginia
2 reviews
0 helpful votes
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He loves the watch.
December 26, 2017

A Christmas present for my husband. I was surprised by the size and weight of the watch but he loves it and that's what matters.

Date of experience: December 25, 2017
Joey V.
0 reviews
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The picture shows this being a 'Swiss made' time piece, however upon arrival, it appears to be simply a Swiss movement. Quite misleading really. Not enough to return and ask for a refund for my purchase, but I would have passed on the deal had I known ahead of time.

Date of experience: March 15, 2019
Steve V.
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Choosing a watch was pleasant
April 8, 2020

Choosing a watch was pleasant. It's very easy to scroll through the pages and see many different styles quickly. I wish the $5 band adjustment kit was included with a $400 watch. Now I'm waiting a week for that tool to show up before I can even wear my watch.

Date of experience: April 8, 2020
Tameyer E.
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The experience with the store and purchasing were fine. I never got the email that the item had shipped but it arrived in a timely fashion. I would suggest using another shipping carrier as FedEx threw the watch over the fence into my yard. This is a piece of jewelry that could have been damaged by being thrown over a fence from the street and landing in a yard (where it could have potentially rained or anything).

Date of experience: June 25, 2018
james g.
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I think invicta provides superior line of watches and other company products. The one issue for me is ordering, I understand with the virus issue it has not been easy, but I ordered 4 watches 2 different orders and still have not received item # ******* please look into this and contact me.

Date of experience: June 21, 2020
Eric T.
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I ordered the 50 slot watch case that I paid full price for. When I went on line the next day it was on sale. I asked for a refund and know one has got back in contact with me. I'm a loyal customer. I have purchased a lot of watches from Invicta.

Date of experience: March 23, 2020
Randy C.
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Took over two weeks to get my order
January 20, 2020

Took over two weeks to get my order. Had to call three different times to find out where the order was. Must improve your time sending out products. I have ordered almost a thousand dollars worth of watches the last three months and I love you watches but it should not take 5 working days to process an order from a warehouse...and then days waiting for fedex to pick the order up. The process takes to long. When someone pays hundreds of dollars for your watches the watch should be shipped the very next day not take 5 days to process the order. May need to hire more personnel to deal with the demand. But I do love you watches and have been buying Invicta watches for years. I buy them for my whole family.

Date of experience: January 20, 2020
Richard I.
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It is misleading to say grand total is X dollars, without saying it was a minimum $99 purchase for free shipping. This is the third Invicta watch I'm buying in the past month. Should be a better way to handle that. It's also a major inconvenience to require a signature for FedEx when typically no one is home during the day.

Date of experience: January 29, 2020
Diane M.
0 reviews
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1st Order took forever to come, when it came it was way too big, sent it back ( still haven't received refund) ordered another watch- nice but still to thick( you should show more angled pictures of watch) keeping it anyway bc I never got refund and can't afford to purchase a third one and my husband can't live without a watch.

Date of experience: January 28, 2020
Jacqueline D.
0 reviews
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Every purchase that I've made has been of good quality, well liked and well worn.

The prices are good, the delivery times are good and I haven't been disappointed with any of my purchases. I have referred your online website to lots of people.

Please continue to put out good affordable and really nice product for everyone. If I had to make any comments of what can be done better, it would be have more flash sales and perhaps offer your faithful consumers a good deal like the by 2 get 4 free deal that you have in the box stores but let us purchase online. That would be good. And give us more incentive to buy your delicious product.

Date of experience: December 6, 2019