• IRS.gov

IRS.gov

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Overview

IRS.gov has a rating of 1.4 stars from 288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IRS.gov most frequently mention customer service, tax return, and stimulus check problems. IRS.gov ranks 212th among Government sites.

  • Service
    117
  • Value
    104
  • Shipping
    68
  • Returns
    74
  • Quality
    104
Positive reviews (last 12 months): 4.8%
Positive
1
Neutral
0
Negative
20
18
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How would you rate IRS.gov?
Top Positive Review

“Customer service”

Ashlynn P.
6/13/24

I had to wait on hold for a very long time BUT I'm so thankful for Mrs. Kilbore (badge number *******245). She was amazing and helped me with my issue! She was so kind, very patient and explained everything to me. She absolutely deserves a raise!

Top Critical Review

“I'll.Back taxes due to a bad audit”

Tyler P.
8/7/24

The a****** I talked To at the I, R, s, why is it? They all have to be such a freakin c********* The? The bottom line is, does everybody that works for the irs all just d********. It would be nice if you could just have a conversation with those people and discuss your issue without them analyzing you or thinking you're some kind of crook. Best regards if Trump is in office. He does away with the internal revenue will be the best day of our life. And I hope it's the worst day of yours. Cause now you're NOW unemployed.

Reviews (288)

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customer service (48)
Thumbnail of user lennonh11
Arizona
1 review
0 helpful votes
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June 25th, 2021

They are full of it. I have NEVER RECEIVED THE THIRD STIMULUS CHECK BUT HOW QUICKLY THEY SENT THE OTHER 2.

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Value
Quality
Thumbnail of user dang1510
Virginia
1 review
1 helpful vote
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June 29th, 2023

SCUMBAGS IS WHAT SUMS THEM UP THEY STEAL MONEY FROM PEOPLE AND THEN SCREW OVER PEOPLE WITH TAXES AND THEN CAUSE THEM STRESS

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Thumbnail of user moneyg3
Washington
1 review
1 helpful vote
  • Send Message
May 13th, 2023

Can I have all that money back I just realized yall never bought me $#*! I though I owed u but I didn't you didn't buy me $#*! ever

Service
Value
Shipping
Returns
Quality

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About the business

The Internal Revenue Service is the nation's tax collection agency and administers the Internal Revenue Code enacted by Congress.

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