IRS.gov

What a joke of a government body. Do you need to talk to an IRS agent? Be prepared to wait over an hour to talk to an agent that will just waste your time.

Well the laws they follow plane usless dose not work too protect no one and they are lazy and will not be paying them when they try too get it from me i will say your in errors call back in three months then when they do im going to say i told you be paitent give it another 10 months your in errors department. Thats all i can tell you at this moment

Whomever the CSR with the last name Winley is, she's extremely disrespectful. I understand you have other people waiting on the phone, but DO NOT rush me off the phone and hang up on me because I have questions. You are fortunate, unlike others to have a job, so be mindful of that. People have questions and concerns and it is your job to answer them. It seems that every year, these representatives get more and more unprofessional.

I am homeless and also in need of medication and it just says "Still Being Processed". My refund has been held for 90 days and IRS agent can't even tell me what the error is? The tax advocate say they cannot help because the IRS will not even enter the return. I'm on the phone 5 hours and the IRS lady says it just says Unworkable and they have no idea when they will enter the return. Heartless and Cruel.

I called about my Stimulus check tonight, I talked to one man for an hour. He told me that he could not hear me on my phone. My phone is fine. It is new, and I have no problems with any other businesses. He said, 'Do you have me on speaker phone". Haha. I did not. So then he connects me to the IRS, I wait for 2 hours for her to say I cannot hear you, 'You must have me on speaker phone'. I said I Have been waiting for 3 hours to talk to someone. She said I cannot hear you, and you will have to call back. Rude customer service, and don't waste your time with them. I think they need more educated individuals working for the IRS in customer service. Just my feeling. What a farce. Customer service for what. To hang up on people.

I have gone to every area of the IRS website for help in obtaining my tax refund, which I mailed on March 25. The "Check my refund status" on the site tells me that they cannot provide any information about my refund. I have tried to call NUMEROUS phone numbers but cannot get away from automated systems and talk to a living person. I am extremely frustrated! If I file my taxes late and owe the IRS money, I get penalized for being late. It should work the same way for taxpayers that are owed money from the IRS.

Every year they try mailing my refund and it gets lost every time! Like are you serious?! It's my money and I need it now! And then you can't even get ahold of them because "they're too busy" are you joking me? Should I just not do my job too because "I'm too busy"? ‍

Ive done everything im supposed to trying to get stimulus checks. So far ive recieved a total of $600 in covid relief. Their phone service is a complete and utter joke. You people should be ashamed of yourselves. Id like to add i dont believe anyone should get stimulus money, just open up our country! Seeing how youre giving our money to illegal aliens, i want mine!

We pay in thousands of dollars in the form of Taxes but the website never update how much we have paid them with a check and how much online. They just want to collect with both hands means from the check and from the website too (double payment). They say we really don't know whether you have paid 10K through your check, but website says amount due 10K and we pay them again. It means we are paying the price for these blood suckers leaches mistakes. They are living on our tax money but are so lazy and dumb to update their own website, full of Dumbos in any.gov department, DMV, IRS, Amtrak, Buses or anything under them.

Irs.gov has the worst setup for receiving the stimulus package! I have 4 kids and I got laid off because of the coronavirus pandemic! I have no money I have no job I have no help from nobody! What the hell do I suppose to do?! I have not worked in a month I have no income but yet my bills is still due! If anyone knows anything to help my situation please feel free to comment. I have 4 kids without food and other items they need. Thanks in advance

I recieved a letter from the IRS and dialed the number of extension, an automated voice said wait time was 15-30 min (not bad considering the main number I usually dial says call volume is too high and to try another time) so I listen to some terrible elevator music for 22 mins and then it switched up and says please hold and plays different music then it says "your call cannot be completed" and hangs up. This is some serious bull$#*!

What other service organization in this country can get away with treating customers so badly?

I have been trying to find the status of my Amended Return that was received almost 11 months ago (IRS Web tool tells me to call *******582) and after going through 3 minutes of entering information, telling me when they receive my amended return, they say "Thank you for calling IRS" and hang up.

The only other number to call is *******040 which eventually takes you to the same menu of information adding and again hangs up.

I have written my Congressman and hope something can be done about this. The lack of IRS accountablity is unexceptable.

Last Wednesday April 14th, I called the IRS number *******040 with the hopes of resolving questions about my 2019 taxes. Although, I had filed my 2019 taxes on time, I had not received any information acknowledging my filing. After going through the lengthy steps to speak to a representative. The representative, Mr. Whitville answered the phone, he was very professional, courteous and answered my questions patiently. He truly made my day! This is the first time I have ever encounter a representative that was truly polite and not rude, I wish this person the best, he could truly train some of the others. Excellent job, well done!

Received a call from the irs about my 3rd stimulus not received. I was told there is a programming issue and they have no idea when the error will be fixed. May not get my check until next year! If at all. She was able to tell me though she received HER 3RD STIMULUS CHECK! Such bull%$#@!

I went through dozens of stupid phone menus only to not be able to reach a human whatsoever. Both their website and phone line are awfully designed, after going through phone menus for 20 minutes I was told they were too busy and I wasn't even put on hold instead I was just told to call another time. Tried to make an appointment at a center and again couldn't reach a human being, and again was told they were too busy to answer my call whatsoever.