Ivacy

Great company and the support staff. They genuinely try to help fix the issues and answer their tickets promptly. The software is robust, however i did run into some issues with was fixed through their support systems. Not a fan of their Beta client but classic is decent. Just added another two years on my nearly ending year subscription. Great value for money.

Very impressed that when you have an issue, someone is actually there to help. Have dealt with Melanie and Theodore and they're phenomenal. Amongst the top 5 best customer service experiences I've received anywhere.

VPN service is just as good. Consistently fast speeds and stable connections. Just waiting for kill switch feature to come to Mac OS now.

I looked at several, actually more, VPN's before signing up with Ivacy. Already I am happy. I either made a mistake with my sign-in email address or my email was malfunctioning so I could't sign in. Theodore stayed with me for a very long period until the problem was resolved. A lot of patience and good advise. This is simply top notch service and easy to use VPN.

I had the pleasure to chat with Theodore, he took my issue seriously and even changed some settings to get me back online sooner! This is what i call a brilliant service and I'm very thankful for his help!

Ivacy is my number one vpn supplier and i will always be loyal to this particular firm!

Thanks again Theodore!

Happy new year and best regards!
Lorenz

Theodore was most helpful in solving a technical issue I had with the connection, and in converting my monthly subscription to a 2-year subscription with minimal hassle.
Excellent VPN performance at very low cost.
Highly recommended!

What a pleasant experience to have been dealing with such a nice support team
And extremely helpful.
There are no better service on any other VPN site from My experience.
Thank You Ivacy!
Thank you Vlad
If this is support, i cant wait to try the product!

Much better throughput speed than the competing VPN solutions (which I used previously).
On the one rare occasion when there was a problem - support was quick and solved the problem.
Highly recommended solution due to reliability, technical features, performance and support.

When I first bought the program my laptop could not run it and I had to take hours of the customer suppport's time of them working on my problem and trying to find out what was wrong. They never gave up and kept doing everything they could while being very respectful and kind. Definitely the best customer support I have ever encountered and The VPN service is top-notch! There are a million features to customize your experience and you can change ip whenever is needed. If you are looking for a VPN I would 100% recommend Ivacy!

- A happy customer

I had an issue where I wasn't able to login to the servers. I contacted the support and he (Theodore) told me that my email was too long, that's why it didn't work.
He made within a few minutes a new account (name) for me and solved my problem. Servers are stable and fast so far. It's also pretty cheap.

Thank you again for your help Theodore!

The customer service helped me with some problems I had during the installation. The product works very fine.
Lifetime subscription costs practically nothing.
10/10 would rebuy, but it's a lifetime subscription so I'll never need anymore.

I've been struggling to get the best speed when using Ivacy. Now, I do understand that every VON slows down your internet connection, but even though I want to squeeze every bit of speed out of it;)

Been in touch with several helpdesk-chatters and they were all very helpful but I would like to mention especially Theodore. Due to whatever reason I get him quite often on the chat and I have to say that he's always very patient and helpful. So kudo's to the helpdesk and specially to Theodore. I know that I'm sometimes a nag, sorry for that my friend. Until who knows when..

After using their service for 2 years Vladimir made me an offer: $40 for a "Lifetime subscription". I cannot say that their servers work 100% all the time.
I am using pptp connections and when i find a very loaded server i simply connect to the next one and problem is solved.

For me they are the best vpn provider.
I highly recommend them.

Spoke to Theodore regarding a connection issue and he was awesome. He had excellent customer service skills, fast, efficient and knowledgeable. I would highly recommend him and ivacy for my friends and family. Thanks Theodore!

I've been helped by a member of Ivacy's team named Theodore, my connection wasn't working and he has done everything from his end, sorting everything in a matter of minutes!
He managed to deliver me with an effortless customer journey to solve my problems and was kind and understanding to me, five starts :)

Thanks Theodore! You did a great job putting together the bits and pieces of information I had in order to find my account which was for some reason under a different address. Thanks for taking the time to get it all sorted out on the customer service side and going out of your way in letting me know when i could get my tech questions answered, It was awesome talking to you. I look forward to talking to you again.

I just got a great deal to run Ivacy for 2 years and the web site offers a chat box for real time help. I started chatting with THEODORE and he very quickly had me up and running by showing me how to download the app and install it, and then answered several questions about using it.

It seems very simple and so far very quick. Couldn't be happier.!

Ivacy is the best vpn with the best customer care, they reply to you on customer chat almost instantly. Whenever you have any problem, just go to their site and start the chat, they are there every time to help you out! Its worth every cents for me.

Service Spoke to Theodore regarding auto renal issue and he was awesome. He had excellent customer service skills, fast, efficient and knowledgeable. I would highly recommend him and ivacy for my friends and family. Thanks Theodore! This is a great service and Theodore

I was trying to instal ivacy on my mac os sierra... spend a lot of time till pop up the on line assistance Theodore though the ivacy web page and start to help me.
The help was jus great, detailed and patient... providing the correct answers till the very end... and the correct end letting the ivacy software works in perfect way.
Thanks guys from the ivacy assistance team!

The person helping me (Theodore) was very helpful and efficient. Excellent customer service. The service itself is inexpensive and generally very good. I'd prefer more server options, but it does the job.

As always thank you so much theo you guys are the best thats why im a happy member at ivacy---time and time again you always get it right for me and always a go away happy---the best product the best service

I had an issue with my e-mail address and am testing this service out on a trial basis. The issue was that my e-mail address was misspelled. I contacted customer service VIA chat on their webstie and "Theodore" helped me by correcting my address and sending a password reset to my real e-mail. So far this service has been pleasant to use and I actually have to check if it is still running! But it is and I am very happy with it so far, I may upgrade to the 2 year service at a later time.

Had some problems with my VPN connection speed. Theodore, who assisted me during a chat, helped me solved the issue. I've been using Ivacy for over a year now, and I can recommend it to anyone.