• IVECloud

IVECloud

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Overview

IVECloud has a rating of 4.8 stars from 68 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IVECloud most frequently mention support team, best price, and live chat. IVECloud ranks 17th among Web Hosting sites.

  • Service
    11
  • Value
    11
  • Shipping
    5
  • Returns
    6
  • Quality
    10
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
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How would you rate IVECloud?
Top Positive Review

“Quick responses”

Kerry F.
9/10/24

It is wonderful to have a team behind the program who responds in record time, takes any queries and resolves them effortlessly. Thank you.

Top Critical Review

“Waiting long for website to be active”

Sivuyile S.
5/28/23

I've been waiting for almost a week for my website to be activated. I don't know when it will be activated or if I've done something wrong. There's no clear communication on how long it takes for the website to start functioning.

Reviews (68)

Rating

Timeframe

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Reviews that mention popular keywords

ive cloud (7)
Thumbnail of user yadony
California
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

FAst deploy, and fast refund when I found something is wrong on my side.

Thumbnail of user donovanv
Donovan V. – IVECloud Rep

Yadon,

Thank you so much for your 5-star review! We are pleased to hear that you've had a positive experience with our deployment speed and refund process. Our goal is to ensure a seamless and responsive customer service experience, and it's encouraging to know we were able to meet that mark with you.

It's always unfortunate when something doesn't go as planned, but we're glad we could promptly address the situation and provide a swift refund.

Your feedback is highly appreciated and will help us to improve our ability to serve you and other users of our services.

Thank you once again for your kind words. If you ever have any other requirements or need assistance in the future, please do not hesitate to reach out. We're here to help!

Best regards,
Donovan Van Der Merwe

Thumbnail of user randalln52
South Africa
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

Excellent! All round goodness and satisfaction! What more can I say?

Thumbnail of user donovanv
Donovan V. – IVECloud Rep

Randall N.

We are happy that our service and support have proven sufficient!

Thumbnail of user helmuthh
South Africa
1 review
2 helpful votes
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June 1st, 2021
Verified purchase

It was really so easy to work with. What a blessing!

Thumbnail of user donovanv
Donovan V. – IVECloud Rep

Helmuth H. Thank you for the review, we always encourage our customers to help us improve our imperfections.

Thumbnail of user kinl4
South Africa
0 reviews
0 helpful votes
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December 29th, 2021
Verified purchase

From get-go, everything went smooth. Very happy with the VPN server.

Thumbnail of user fredj263
South Africa
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Always helpful when I have questions. They are ready to answer and give details for my queries.

Thumbnail of user donovanv
Donovan V. – IVECloud Rep

Dear Fred J.,

Thank you so much for taking the time to share your experience with us. We strive to provide excellent customer support and we're thrilled to hear that our team has been able to assist you with your queries.

Our team is here to provide detailed information and answers to any questions you may have. We're grateful for your feedback, as it helps us to ensure we're meeting our customers' needs and expectations. We're always ready and willing to assist you, so please don't hesitate to reach out if you have more questions in the future.

Thank you once again for your kind words. Your satisfaction is our top priority and we look forward to serving you in the future!

Regards,
Donovan Van Der Merwe

Thumbnail of user krugere1
South Africa
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

I lodged a ticket and the matter was resolved after hours within an hour.

Thumbnail of user donovanv
Donovan V. – IVECloud Rep

Kruger E.,

Thank you for taking the time to share your experience with us. We're thrilled to hear that our support team was able to assist you promptly, even after normal business hours. We understand the importance of addressing issues quickly to ensure minimal disruption to your work, and your review reinforces our commitment to this service.

Please know that your satisfaction is our top priority and we're always here to help, whatever the hour. If you have any other concerns or questions in the future, don't hesitate to get in touch - we're here to support you!

Once again, thank you for your kind words. We look forward to continuing to provide you with the high level of support you expect and deserve.

Best regards,
Donovan Van Der Merwe

Thumbnail of user grahamw177
South Africa
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

From start to finish, registering and paying for the domain was great. Thanks!

Thumbnail of user donovanv
Donovan V. – IVECloud Rep

Graham W.

We are pleased to hear that your experience was quick and easy!

As a team, we always looking for new ways to improve our service deliverance and user experience.

Thumbnail of user landiwes
South Africa
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

They have great customer service with 24 hour technical support services.

Thumbnail of user donovanv
Donovan V. – IVECloud Rep

Landiwe S.

Thank you for the review!

Its reviews like yours which give us a smile to continue providing the best possible service :)

Thumbnail of user ajv25
South Africa
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Good service I had with the agents and they helped me very kindly. :)

Thumbnail of user donovanv
Donovan V. – IVECloud Rep

AJ v.

Thank you for the review!

We are pleased to hear that you find our award-winning support team helpful, as always, it's our pleasure to assist in any way possible to ensure a good user experience.

Thumbnail of user annab480
South Africa
1 review
6 helpful votes
  • Send Message
January 3rd, 2019

'N Kliënt van my het IVE Cloud aanbeveel.

Ek het my besigheid webwerf en e-posse na hulle verskuif nadat ek met Afrihost geïrriteerd en gefrustreerd was.

Die personeel was uiters behulpsaam om my te help al ons data oor te verskuif na hul cloud servers.

Die pryse is uiters bekostigbaar vir wat hul dienste bevat. Ek is een baie gelukkige kliënt nou dat ek na 'n maatskappy verskuif het wat vir hul kliënte omgee.

Hou aan met die goeie werk.

Thumbnail of user donovanv
Donovan V. – IVECloud Rep

Anna B. Thank you for the review, we always encourage our customers to help us improve our imperfections.

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From the business

IveCoud is among the best web hosting providers in South Africa, offering high-speed web solutions such as Web Hosting, Reseller Web Hosting, Email Hosting, WordPress Hosting, Linux and Windows VPS Hosting and a range of various other products and services in South Africa.

Business History

iveCloud is an international hosting solutions provider based in South Africa. We offer a vast range of services which includes but not limited to; Linux/ Windows VPS Servers, Web Hosting, WordPress Hosting, Email Hosting, Domain Registration and much more.

All our products come with 24/7 premium support backed by our award-winning technical support team.

We offer VPS Servers is the following locations worldwide:

Johannesburg, South Africa
Cape Town, South Africa
São Paulo, Brazil
Frankfurt, Germany
Chicago, United States
Los Angeles, United States
London, United Kingdom

Company Representative

Thumbnail of user donovanv
Donovan V.
Representative

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