• Jerseys-onlinestore

Jerseys-onlinestore

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Overview

Jerseys-onlinestore has a rating of 1.9 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Jerseys-onlinestore most frequently mention customer service, credit card, and tracking number problems. Jerseys-onlinestore ranks 175th among Jersey sites.

  • Service
    8
  • Value
    9
  • Shipping
    9
  • Returns
    6
  • Quality
    9
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
12
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How would you rate Jerseys-onlinestore?
Top Positive Review

“Excellent customer service”

Don V.
1/1/22

Jerseys took a little longer then expected so I reached out via email and was contacted immediately by Dana. Dana checked into my order, got back to me right away with updates. I will definitely be ordering from them again!

Top Critical Review

“Stay away, do NOT purchase! Buyer Beware!”

Lahjer V.
12/14/23

It took over a month to receive my jersies. The jersies are NOT genuine. A mens large fit like a nightgown as they "make" their own jersies. Save your money! Asked for a partial refund to get the jersies hemmed and all "Dana" says is how bout a free gift with your next order. There will NOT be a next order and I hope everyone stays away from this worthless online scam of a store. In the picture attached, the white jersey is what I received. Half of it is mesh the other half isn't. They sewed pieces of fabric together to make the jersey. Look how long it is compared to the genuine green Nike one I have that is an actual mens large. Do yourself a favor and do NOT order from them.

Reviews (69)

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Reviews that mention popular keywords

customer service (9) credit card company (3) refund (12)
Thumbnail of user stevek7
1 review
11 helpful votes
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December 9th, 2010

I wrote a bad review of this website about a week ago because they processed a payment but never responded to emails, their phone number did not work, and would not provide any shipping info or order status. Therefore, we canceled the paypal payment in order to avoid being ripped off. Well, they finally did provide a USPS tracking number for the item (a jersey) coming from China and told us to either refuse the shipment if we didn't want it or re-process the payment if we did want it. I am happy to report that the item arrived yesterday just as ordered and do plan to pay them. I retract my statement about being a scam site (as far as I can tell now), but do think they need to drastically improve their level of customer service. They really did present the image of being a company that takes your money without shipping the goods. I hope others have the good fortune of getting what they ordered too.
Steve

Thumbnail of user saintsf
1 review
5 helpful votes
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October 1st, 2020

I ordered 2 N. O. Saints jerseys for me & my son because they were cheap. I can't afford the ones in the mall. Finally got them. Everybody knows the Saints colors are black & gold. These were black & brown. Dude, I'm talking Cleveland browns brown. I complained on their site & never received a reply. The address's listed are fake. The display on their site shows the correct colors, but the ones I got were just made wrong. I'm gonna wear it Sunday to the Saints party with a sign "made in china & I saved a bunch".

Thumbnail of user thatiannas
2 reviews
4 helpful votes
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March 21st, 2017

Horrible, horrible. I bought a jersey before Christmas guarantee delivery for Christmas, I got my order in February, they never answer emails, never gave me a track number and when I got the Jersey it was fake really bad quality. Never use this website again
The should have 0 rating, Im not even give 1 star

Thumbnail of user colink95
1 review
1 helpful vote
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August 8th, 2022

Never buy off this website. They scammed me $62 and I never received my jersey. They will stop answering to your emails once you call them out for not delivering a product. Please save yourself and do not buy

Tip for consumers:
NEVER USE THIS WEBSITE EVER

Products used:
jersey

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennys242
1 review
0 helpful votes
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October 15th, 2019

Ordered my jersey over a month ago. Tried to log in to their site to track it and it won't recognize my login. Contacted them and they said it is being processed and I will receive a tracking number shortly. Has been over three weeks and still no update. I asked for a refund since obviously they can't complete the order and they said no refunds. DO NOT ORDER FROM HERE!

Thumbnail of user janf116
1 review
3 helpful votes
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November 16th, 2019

Sent the wrong jersey. Now want us to return that at our expense, to China through customs over $30. We pay for their error and then we also pay again to have them ship the correct item... pay shipping a second time. But that's not all they want us to pay for. They want us to pay for the shirt a second time! Oh but they will give us a 15% discount. Wow. What fools are we! NOT!
Really wish I saw these reviews before I ordered. If so I would have gone elsewhere.

Thumbnail of user dianam1
3 reviews
5 helpful votes
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January 6th, 2011

This company promises authentic jerseys but they are anything but. They are counterfeit. Everything about them are wrong; the material is wrong, the lettering is wrong, he numbers are made out of the wrong material. Even worse, the opening is so small my grandson could not get it over his head. They have no 800 number and never answer their phone; they also never respond to e-mails. This business is the worst!

Thumbnail of user mikeg17
1 review
6 helpful votes
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July 9th, 2013

Ordered some jerseys just after christmas. Just received them now. Stitching is terrible. There's a hole in the side of my Dion Phaneuf jersey. Terrible service terrible quality. This site needs to be shut down. Lesson learned. Never buy from China. Everythings fake and $#*!.

As a person who deals with customers on a daily basis. I would love to tell the whole world to run away from this site. Never ever buy from these guys.

Good Day,

Mike

Thumbnail of user willk
1 review
3 helpful votes
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February 5th, 2011

I ordered 3 jerseys from this website at a cost of $136.53 and only received 2. When the package arrived, there was no shipping order and it wsas sent directly from China with no English description. My wife speaks Chinese so we could understand but how many of you would be in this situation. I called the company 4 times, but there is always just the same recorded message. I have written e-mails and replied via the contact form on their website, but have received no reply. This is a ripoff website to be avoided.

Thumbnail of user meganr2
1 review
3 helpful votes
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December 22nd, 2011

I stopped my order before giving them my credit card info---
The site is not secure, which was my first tip off. If you don't see the lock icon next to the address bar its an unsecure site! Don't give them your money!
My second tip off was the 347 area code and the heavy accent on the message. 347 in NYC and its usually given to cell phones. (I am from NYC)
The whole site reeks of fake. Dont risk getting taken for a ride for a $40 Jersey!

Thumbnail of user joshp48
1 review
2 helpful votes
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October 22nd, 2017

I got my jerseys and they were not the jerseys I ordered. The jerseys were made of different types of color greens. It looks like they cut up different types of jerseys and sewed them together. Very bad job. Jerseys dont fit right either. Also, acouple days after I got my order my credit card got hacked. Says I paid for something in another country from where the jerseys came from. Dont buy from this site. Try to shut the site down and make those scumbags pay for what the did!

Thumbnail of user vanessac171
2 reviews
0 helpful votes
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September 29th, 2019

Do NOT buy from this company there whole website is a scam. They take forever to reply back just to tell you bs lies. They dont do any refunds or exchanges so there whole refund policy is bs! They will just give you a crappy jersey with no real labels feels & looks fake, this company is aweful!

Thumbnail of user francoisc14
1 review
1 helpful vote
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November 5th, 2019

I bought a XL size and I received a XL tag size but in fact a medium. I asked to receive the one I ordered, i never received the jerseys.

If you want to waste your money make business with this company

Thumbnail of user barbh1
2 reviews
4 helpful votes
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January 12th, 2011

I would not recommend ordering from this company. I ordered three jerseys for Christmas presents Dec 5,2010 and the site indicated "fast shipping" via EMS/USPS for $19 and "usually shipped within 24 hours". The jerseys were not shipped until Dec 19 and disappeared in China Dec 20. It is impossible to talk to customer service, but I did receive two e-mail responses (one Dec 18 stating the tracking information, another January 5 stating that they only shipped two of the three jerseys that I ordered and paid for, but that I could request a refund when I received the other jerseys). After several weeks with no jerseys, I requested another shipment or a refund, but I received no further response.

Thankfully I did receive a full refund via PayPal, but it takes three weeks from the date they are shipped to get a refund on overseas shipments. (I started the claim in mid December when I was unable to contact customer service.)

Thumbnail of user terrac12
1 review
0 helpful votes
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October 9th, 2019

The sizing is WAY OFF and I am not able to get a refund. You get what you pay for, all there is to it. If you stand by your product and the customer is not happy, a refund should always be acceptable if the tags are still on, it's packaged the same way and sent back in within days after receiving. Why not? Now I have a jersey that should be a women's xxl that some 8yr olds couldn't even wear. Amazon is always the best option. Don't buy from Pakd unless you are tiny. If you are, size up many sizes and be sure to measure several times to confirm or else you're stuck with a product and without a refund. Oh! And don't pay the extra $ to get it shipped quicker! I did and let's just say... it didn't happen!

Thumbnail of user danv28
1 review
5 helpful votes
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December 22nd, 2016

I ordered a jersey for my son for Christmas. I got a confirmation for the order. I thought that it was strange that I did not get an email confirmation/thank you for the order. So I contacted them to be sure that the order went through (multiple times) and got no response. I called my credit card company to see if I was charged and I was but for a higher amount. The charge was from Szabldzkj (China). My credit card company reversed the charge.

Thumbnail of user ca328
1 review
1 helpful vote
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September 19th, 2022

Looks like my experience was similar to others - horrible. I wish I reviewed the reviews for Custom Throwback Jerseys before ordering from them.

Like many others, what I thought I ordered was not what arrived, and when I tried on several occasions (phone and email) to remedy the situation they never replied.

I took the logical next steps and reported the situation to my credit company. It was only after that they reached out asking "wft?", to which my cc said to not engage.

Now they are able to reach out to me constantly (wow, so their email does work!) but with this (one example of many):
"Your bank has already refunded your payment so the jersey does not belong to you anymore.
You now have to return our jersey to the address we provided you ASAP.
If you do not provide tracking info by this Friday, we will begin legal proceedings against you.
CTJ"
AND
"At this point who cares what your issue(s) is... JUST RETURN OUR JERSEY"

Tip for consumers:
DO NOT BUY FROM Custom Throwback Jerseys

Thumbnail of user chuckw27
1 review
2 helpful votes
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January 15th, 2018

Ordered three items... all came wrong. My disabled son wanted a Patriots sideline hoodie for Christmas... today, January 15th he got a Bengals hoodie. Instead. We also order two other items that were not delivered... two substitute items were sent... terrible quality... wrong items... DONT WASTE YOUR MONEY.

Thumbnail of user stephenf1091
1 review
1 helpful vote
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December 5th, 2021

I ordered from these guys. Haven't receive pkg, no response from anyone. I've emailed several times, asked for refund but nothing yet. Been near 2 months. Customer service and shipping sucks with these guys! DO NOT BUY FROM THESE SCAMMERS!

Products used:
Football jersey

Service
Value
Shipping
Returns
Quality
Thumbnail of user amieb1
1 review
8 helpful votes
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December 15th, 2013

I would actually rate them no stars but one is the worst so I will go with it. Placed an order. Never received any confirmation. Could not reach customer service. Never received jersey.

Thumbnail of user chinajerseyss
1 review
3 helpful votes
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February 27th, 2012

This website DBA christian louboutin vip store is a total rip off - I never received a order confirmation email, tracking number or the item I ordered. I blame myself for this, as the old saying goes, if it sounds to good to be true, it probably is. STAY AWAY FROM THIS SITE AND JUST PAY A LITTLE EXTRA, that is what I wound up doing in the end.

Thumbnail of user dawnd222
1 review
2 helpful votes
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November 22nd, 2019

MY FRIENDS... DO NOT, I repeat, DO NOT EVER order anything from *******@WORLD JERSEY.COM.
They STEAL, THEY SCAM and they try to blame the customer because they CAN'T get an ORDER RIGHT! Please let your friends know this holiday season to NOT EVER USE THIS COMPANY for PERSONALIZED or SPORTS RELATED ITEMS! PAYPAL will NOT HONOR the CUSTOMERS' ISSUES. I've cancelled my account with them after 13 years!

Thumbnail of user muriels3
1 review
4 helpful votes
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December 9th, 2016

I ordered 3 JERSEYS on Oct. 11th. As of today, Dec. 9th, I have received NOTHING. Payment has been taken. I e-mailed them, just to get a response "Did you pay for them" well DUH... I had attached their confirmation e-mail. Obviously from China... MUST BE A SCAM. DO NOT ORDER. I AM SO PISSED OFF. I am not done with them yet. Will continue to fit for all it's worth. Good luck

Thumbnail of user unhappyd4
2 reviews
1 helpful vote
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January 29th, 2020

This is a total scam! The "admininistration" Tina, has no clue about honesty and customer service. They will take your money and never give you your product. Stay away from this company at all costs!

Thumbnail of user tomr133
2 reviews
4 helpful votes
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January 12th, 2017

It a scam not worth hassle they don't send you your items and they lie to you email. Took seven weeks for me to get money back

Don't do it please stay away from all china websites

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