• Jewelry and findings

Jewelry and findings

Is this your business?
Write a Review

Overview

Jewelry and findings has a rating of 4.5 stars from 78 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewelry and findings most frequently mention customer service, fast delivery, and good quality. Jewelry and findings ranks 6th among Jewelry Making sites.

  • Service
    43
  • Value
    45
  • Shipping
    46
  • Returns
    23
  • Quality
    46
Positive reviews (last 12 months): 100%
Positive
5
Neutral
0
Negative
0
24
See all photos
How would you rate Jewelry and findings?
Top Positive Review

“Fantastic customer service”

Marian E.
7/12/24

I have ordered many times of this site. The items are as described, varied and offer good value. I experienced a delay in delivery and the customer service team did everything to accommodate me. Will definitely use again

Top Critical Review

“Lots to be careful of”

Robert P.
6/22/22

This is not a UK company, even though there's a UK address on their website. The fine print tells you that the shipping and return address is another country! China. Check sizes. What looked like normal pendants on the website are too small for a doll! It's all metric so Americans will probably need a ruler. If you want to send anything back, it will cost you at least $16... making it not really worth it. BTW - All this "credibility" stuff on this site... I'm not sharing my personal info for a review.

Reviews (78)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (18)
Thumbnail of user mariane70
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

I have ordered many times of this site. The items are as described, varied and offer good value. I experienced a delay in delivery and the customer service team did everything to accommodate me. Will definitely use again

Products used:
Jewellery findings

Service
Value
Shipping
Quality
Thumbnail of user ancinedesigns
1 review
0 helpful votes
  • Send Message
March 29th, 2024

Great selection of items at a great price. I have placed multiple orders in the past, and have been very satisfied I will be purchasing from here often!

Products used:
All supplies

Service
Value
Shipping
Returns
Quality
Thumbnail of user olivier.weber2019
1 review
0 helpful votes
  • Send Message
March 29th, 2024
Verified purchase

Several orders from this company and always happy to work with them. Fast delivery and quality product

Products used:
jewelry

Service
Value
Shipping
Quality
Thumbnail of user allieb130
2 reviews
0 helpful votes
  • Send Message
November 10th, 2023

This is my go to online spot for high quality stones at very affordable prices. The faceted stones are SO sparkly and catch the light beautifully. The prices are hard to beat too.
Customer service has been helpful the few times I've needed help with a item issue or lost package. Plus shipping is very inexpensive. Overall, I'm always satisfied with the products I receive :)

Products used:
Stones and pendants

Service
Value
Shipping
Returns
Quality
Thumbnail of user liliana39
1 review
0 helpful votes
  • Send Message
June 2nd, 2021
Verified purchase

Trustworthy site goods arrived within 5 days as estimated, customer service was very helpful when i was unsure about import duties etc they guided me step by step so yes i have no qualms recommending them and will certainly be back for more

Tip for consumers:
great offers across the site good quality items delivered

Products used:
jewellery findings

Service
Value
Shipping
Quality
Thumbnail of user jasonw1563
1 review
0 helpful votes
  • Send Message
December 2nd, 2021
Verified purchase

I've been making jewelry for years, but always run into supply issues and sometimes never find another reliable source. The past few months have been great. I've found a supplier of magnetic stainless steel clasps that add such a great value to my product that will tells me that this company will see my continued support as long as they are in business.

Tip for consumers:
Jewelry and Findings

Products used:
Different kinds of magnetic clasps.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacquelinee370
1 review
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase

I haven't experienced any bad service from them. I had a late order once but they let me know about the stock that they were waiting for. I had asked them to rush my order and they did. Their website is well designed and oh my goodness you can find anything there. Its amazing.

Tip for consumers:
Read the description carefully

Products used:
Findings

Service
Value
Shipping
Quality
Thumbnail of user francesc307
1 review
0 helpful votes
  • Send Message
July 4th, 2021

Although I am new to making my own jewelry, I have been pleased with each order and happy all products are exactly as advertised. The prices are also good value even with international postage included. As an Australian customer, I do appreciate receiving my order on or before the expected date. I now prefer to order quality products from your company knowing I am paying the right prices and my order will arrive in excellent time.

Tip for consumers:
Good value, excellent range and fast delivery.

Products used:
Jewelry findings, gift boxes, clasps and beads.

Value
Shipping
Quality
Thumbnail of user julies2123
1 review
0 helpful votes
  • Send Message
February 12th, 2022
Verified purchase

I placed many orders with Jewelry & Findings and had a great experience each time. Very professional, fast service and great products. Would 100% recommend! Delivery to the UK has always been very fast and unproblematic. Love it!

Service
Value
Shipping
Quality
Thumbnail of user shaunav7
1 review
0 helpful votes
  • Send Message
May 9th, 2020

During this time of business closures I needed to find a supply of beaded gemstones. I was reluctant to order direct but sound myself so pleasantly surprised at the ease, quality, price and delivery time I received from Jewellery and Findings. Their customer reward system is very generous and they are quick to respond to any questions or concerns. I will definitely be buying from them, even when the stores reopen!

Thumbnail of user robertp3720
1 review
3 helpful votes
  • Send Message
June 22nd, 2022

This is not a UK company, even though there's a UK address on their website. The fine print tells you that the shipping and return address is another country! China.
Check sizes. What looked like normal pendants on the website are too small for a doll! It's all metric so Americans will probably need a ruler.
If you want to send anything back, it will cost you at least $16... making it not really worth it.
BTW - All this "credibility" stuff on this site... I'm not sharing my personal info for a review.

Tip for consumers:
CHECK SIZES!!!! The photos are incredibly deceptive!

Products used:
They offer a full refund, if you spend $16 to ship it back.

Thumbnail of user lorenac51
1 review
0 helpful votes
  • Send Message
October 23rd, 2020

Contains a constantly changing wonderful random assortment of beads, findings, and all varieties of fun jewelry-making supply's. These can be gemstone, acrylic glass, wood, and metal. Packed full of great little odds and ends, it's been a customer favorite for me this year.

Thumbnail of user kazh5
1 review
0 helpful votes
  • Send Message
April 23rd, 2020

Great follow up on order & delivery. Order was late due to corona virus but I had several emails asking me about progress, parcel arrived in great condition and I'm very pleased with the order. Thank you for your follow up service

Thumbnail of user abbyp54
1 review
0 helpful votes
  • Send Message
June 9th, 2021

I have been using this site for over a year and their products are excellent quality. The range is fantastic and the customer service prompt and helpful. Definitely recommend them - Have only had a couple of issues, but they were resolved quickly and efficiently.

(I have tried uploading proof of purchase several times but for some reason it won't accept my image?)

Tip for consumers:
Visit with a plan. They have so many great products that otherwise it’s a rabbit hole !

Products used:
I have bought beads, silver findings, accessories.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marishav4
1 review
0 helpful votes
  • Send Message
April 10th, 2022

This is truly a fabulous site. I have order so many items from here for my business and i have never received any form of bad communication/experience.

The staff that assisted me incase of any type of delay was always amazing

Thumbnail of user aidad27
1 review
0 helpful votes
  • Send Message
August 24th, 2021
Verified purchase

Everytime I order from this website the quality of the products is amazing especially for the price. Also every time I place an order they are super quick and package everything carefully and with so much love. I truly appreciate the customer service every time I run into an issue. Highly recommend 10/10

Service
Value
Shipping
Returns
Quality
Thumbnail of user stacye77
1 review
0 helpful votes
  • Send Message
July 7th, 2021

Jewelry and Findings is awesome! Everything I purchase from them is beautifully packed and arrived super fast! All the beads and charms I buy are even prettier in person! They also have the best prices! I love this site!

Tip for consumers:
They’re awesome!

Products used:
All of them

Service
Value
Shipping
Returns
Quality
Thumbnail of user bm423
1 review
0 helpful votes
  • Send Message
April 22nd, 2020

The goods arrived per the shipment tracking. What surprised me is how quick the customer support group was to follow up and ensure that I actually had the goods in hand, that everything was in order and a genuine sense of 'care' being taken. If they do this with every order, I think customers will have a great sense of confidence when ordering from them in future.

Thumbnail of user jennyh220
1 review
0 helpful votes
  • Send Message
October 26th, 2020

I am so happy that I found this treasure of a site. They have absolutely EVERYTHING I could ever need for my jewelry, and the prices are so awesome. Hands-down the best jewelry material website out there. I even find things here I can't find anywhere else, and I am so grateful for that. I love their big stainless steel inventory and how many choices there are. The customer service is also superb, and shipping is fast as well. Definitely highly recommend!

Thumbnail of user kellyc785
1 review
1 helpful vote
  • Send Message
January 6th, 2021

Always so quick to package my order and send items. They're always very well packaged as well. So happy with their service. Amazing products at great prices. I'm a continued shopper and can't see this stopping to be honest.

Tip for consumers:
Always looks for smaller or bigger options. Some products are cheaper in a different batch; not always a smaller batch.

Products used:
Charms. String. Plastic containers. Stickers. Tools. Bags. Boxes. Badges. Wax.

Service
Value
Shipping
Quality
Thumbnail of user laurad592
1 review
0 helpful votes
  • Send Message
December 3rd, 2019

I was a little a wary at first to buy from so far away but I was genuinely pleased with the quality & quality of nail art I received for my money and have made a second purchase within a month. I will continue to buy from your site. Thank you!

Thumbnail of user marciab302
1 review
0 helpful votes
  • Send Message
December 8th, 2021
Verified purchase

I was on online searching for beads and earring findings, I just started making my own earrings and came across the jewelry and findings site, I was surprised at the price and was a little skeptical at first but went on and ordered. My order came earlier than expected the shipment was fast and the items I received are just awesome they are very good quality and to know that the prices were very reasonable I will definitely be shopping here from now on. The communication from ordering to tracking were great. I would definitely recommend this store to people.

Products used:
All the items I brought I am using

Service
Value
Shipping
Returns
Quality
Thumbnail of user ruthe93
1 review
1 helpful vote
  • Send Message
December 22nd, 2019

I thought my order was lost and inquired of you for information. Your response was immediate and you let me know when to expect my order. Everything came through exactly as you had said. The items I purchased are very nice. Thank you.

Products used:
I have not used them yet but plan to use them within the next few weeks.

Value
Shipping
Returns
Quality
Thumbnail of user kentw73
1 review
0 helpful votes
  • Send Message
December 20th, 2020

Lately I've placed several orders at jewelryandfindings.com.
It took a couple of weeks for the first package to arrive and they are still coming.
I'm absolutely satisfied with the quality and quantity of the products and the excellent service and fast shipping. Two weeks from China to Denmark... That's fast. Faster than I could "Wish" for.
Jewelryandfindings.com will henceforth be one of my main suppliers.
I mostly buy gemstone beads, and It's always a bit of a gamble, when you buy products based on a photo on the internet. However the variation in colour and size, ratio between pale and dark beads, is excellent. So far it has been a great experience dealing with jewelryandfindings.com.

Products used:
various Gemstone beads.

Service
Shipping
Quality
Thumbnail of user rossan1
1 review
1 helpful vote
  • Send Message
April 27th, 2022
Verified purchase

I couldn't say how much I love this website. Excellent prices, and quality you just cant beat. I was seriously shocked at how many genuine gemstone beads I could recieve for such low prices (15-30 inches for around 2-3 dollars, sometimes lower!) The customer service is prompt and personal. I will only shop this website from here on out. The prices beat out my local craft store a million times over.

Tip for consumers:
Beads and findings, such as chains are super cheap and great quality

Products used:
Beads

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Jewelry and findings?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Jewelry and findings?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business