• Jewelry and findings

Jewelry and findings

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Overview

Jewelry and findings has a rating of 4.5 stars from 78 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewelry and findings most frequently mention customer service, fast delivery, and good quality. Jewelry and findings ranks 7th among Jewelry Making sites.

  • Service
    43
  • Value
    45
  • Shipping
    46
  • Returns
    23
  • Quality
    46
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
24
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How would you rate Jewelry and findings?
Top Positive Review

“Fantastic customer service”

Marian E.
7/12/24

I have ordered many times of this site. The items are as described, varied and offer good value. I experienced a delay in delivery and the customer service team did everything to accommodate me. Will definitely use again

Top Critical Review

“Lots to be careful of”

Robert P.
6/22/22

This is not a UK company, even though there's a UK address on their website. The fine print tells you that the shipping and return address is another country! China. Check sizes. What looked like normal pendants on the website are too small for a doll! It's all metric so Americans will probably need a ruler. If you want to send anything back, it will cost you at least $16... making it not really worth it. BTW - All this "credibility" stuff on this site... I'm not sharing my personal info for a review.

Reviews (78)

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customer service (18)
Thumbnail of user johnm5956
GB
1 review
0 helpful votes
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October 26th, 2020

The goods I ordered where 2nd to none arrived early than expected which was brilliant for me as I got started on some off my resin work I've already placed another order, excellent service fast delivery.

Thumbnail of user jessicaj196
California
2 reviews
4 helpful votes
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August 14th, 2018

I've never order from this site before, maybe it's new? Whatever I want to say it's good for their products and service. It's so nice for delivery. Look forward to more products to help our company grow.

Thumbnail of user mandeepa
GB
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

I've orders three times from jewlerry findings and their quality and service is just so good. I struggled to find good material from England. But from here it's really really nice quality, service and price. I highly recommend it to whoever is looking to buy raw material for jewellery. Thank you very much team.

Products used:
Jewellery raw materials

Service
Value
Shipping
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Quality
Thumbnail of user mnicab1
Costa Rica
1 review
0 helpful votes
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January 5th, 2022

I have bought Jewelry and Findings products since 2018, and from there I can`t think of other sites. It has an almost infinite source and variety of products and prices. The quality and the prices are excellent! They always arrive in excellent conditions because they are carefully packed. My orders are always complete, I believe they are super carefull! You can buy their products thinking that it is a very secure, worthy and reliable site, which was one of my concerns when I first started to look for different options and variety online. Whenever I have a question about a product, they always answer my emails almost inmediately. They have a great customer service. I will continue buying my jewelry-making components in this site. I highly recommend Jewelry and Findings.

Tip for consumers:
Always look for measurents. You should always have a ruler with you to have a better idea of the size of the products.

Products used:
Jewelry-making components

Service
Value
Shipping
Returns
Quality
Thumbnail of user exxanymph
California
1 review
1 helpful vote
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October 18th, 2023
Verified purchase

I bought several times from this website and all i can say is that i always recieve what i expected, great quality and fast shipping considering that i am from Spain and this store is form Asia. Also they have very competitive pricing. For me is a win-win.

Products used:
Jewelry findings and organza bags.

Service
Value
Shipping
Quality
Thumbnail of user ivyt40
New Jersey
1 review
0 helpful votes
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July 18th, 2021

I love the jewelry supplies of this store, the quality is the best. I used to buy my supplies at another online store and now I'm using this site more. Also the prices are very affordable for the quantity you get and you can buy large quantities too.

Products used:
jewelry supplies

Value
Shipping
Quality
Thumbnail of user lesliw6
Wisconsin
1 review
0 helpful votes
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April 22nd, 2020

I am very happy I found Jewelry and Findings. I am making face masks for family/friends right now. I placed an order for elastic cord. I didn't plan on seeing the package anytime soon. I was pleasantly surprised when the package was delivered 17 days later. I plan to check Jewelry and Findings when I start my next project.

Thumbnail of user carolw244
Kenya
1 review
2 helpful votes
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May 15th, 2018

This website has helped me in a great way to attain my desires. The services that offered are simply the best that everyone can desire to have. With this, there is a lot that one can learn and get from it. Therefore I recommend that you consider using this website whenever you are in need to will be able to find all that you need to have.
Working on this website is the best experience you can ever have. You will never have a reason for regrets.

Thumbnail of user elliek72
New York
1 review
1 helpful vote
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July 25th, 2023

First and most importantly customer service is amazing! They handle things in a timely manner and are very pleasant to work with. 2nd, the quality of the items I have bought are amazing and I was VERY pleased with that! 3rd, the time it took to ship. My shipment took the amount of time it should coming from China to the United States. I mean, plan your projects and things a head of time. Dont rush the process!

Tip for consumers:
You cannot go wrong with this company!

Products used:
Halloween and Christmas charms. Seed beads. Rings and necklaces mounted for pearls. Stampers for metal. Acrylic pearls. Pearl cages and other enameled charms.

Service
Value
Shipping
Quality
Thumbnail of user jodib276
North Carolina
1 review
0 helpful votes
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July 1st, 2021

I love shopping with Jewelry and findings! They run great sales and they have a great variety of products to offer. Their shipping speed is amazing and their packaging is outstanding.

My business is small, so no minimums and shipping speed is very important to me. Their variety is helping me to expand my inventory!

Tip for consumers:
Expect great packaging and quick shipping! :-)

Products used:
Seed beads, banding, earring findings

Service
Value
Shipping
Quality
Thumbnail of user patriecen
District of Columbia
1 review
0 helpful votes
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April 7th, 2021

I love Jewelry & Findings! I have made 2 purchases so far & absolutely love the gemstone beads they sell. Jewelry & Findings is definitely my go to for quality beads. Although I am a US customer, shipping timelines are good - my shipments usually take about 2 weeks to arrive.

Products used:
Gemstone beads

Service
Value
Shipping
Quality
Thumbnail of user estherc206
GB
1 review
0 helpful votes
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June 2nd, 2022

This is the best site so far for jewellery and findings. Lots of choice and reasonably priced. Transaction and delivery was seamless. I would highly recommend.

Tip for consumers:
Spend time looking as there is a lot to choose

Products used:
Jewellery charms and findings

Service
Value
Shipping
Quality
Thumbnail of user andrew.p
GB
1 review
0 helpful votes
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November 10th, 2023

I use this site often for supplies for my small business. Always quality items for fair prices and fast delivery. Any problems are solved quickly. Will keep using for a long time.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeneenc3
Pennsylvania
2 reviews
4 helpful votes
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April 24th, 2022

When I see a sale elsewhere online, I check the price here first to get the real deal. Now I know where a lot of online shops are buying their products from.

This site is easy to navigate, has so many of the products I'm looking for, a variety to select from, and bulk pricing on a lot of items. I can batch add or remove between wish list and cart, access previous orders, select a specific type of product on my wish list using a dropdown menu, or submit a ticket if needed- all from the same page.

Customer service was always nice in their communications while keeping me updated on my order as they were processing it. I could also see the updates from my account. The items were well packed and survived shipping with no damage.

I've ordered many styles of magnetic clasps and was not disappointed. Well formed shapes and finishes with strong magnets. Descriptions include details like hole diameter or approximate bead counts so I can order what my project needs. Orders can be easily saved to a file.

I wish I had known about this site sooner. Too much good stuff all the way around.

Tip for consumers:
Shipping price seems steep but if you signup for emails, you'll know when a discount is offered. The price difference between jewelryandfindings and the storefront and online shops is enough to cover the cheapest shipping for my order. Keep your wish list up to date to easily sort through your specific items and batch add the sale items to your cart quickly. Jewelryandfindings has more color or finish choices that are not available in stores, it's worth the wait.

Products used:
I was happy with all of the products purchased.

Thumbnail of user helenaf24
Missouri
1 review
1 helpful vote
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March 11th, 2021

It's a difficult thing for me to trust a new site for my jewelry supplies, but when I found Jewelry and Findings, their prices were sooo good, I just had to try them. I placed a small order (that elsewhere would have cost me 5X the price) and waited. My items arrived within two and a half weeks, and everything was as described, as pictured, and of spectacular quality. Truly. The rhinestones were of a superior quality, and a perfect match for a Swarovski color that I was trying to match. I was repairing a Vintage Les Bernard Brooch with 1.2mm Light Sapphire stones. The original stones were Swarovski, and I needed many... The results were better than I hoped. After the restoration, I, literally, cannot find the stones that I replaced. I will be back. Thank you Jewelry and Findings!

Tip for consumers:
It's trustworthy. I had never heard of them, so I was hesitant, but I needn't have worried..

Products used:
The rhinestones and the jump rings.

Service
Value
Shipping
Quality
Thumbnail of user kathleenf174
California
1 review
0 helpful votes
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December 21st, 2019

The largest selection of jewelry and craft supplies at the best prices ever. Fast shipping and suburb customer service. It is always a pleasure to place and receive an order!

Thumbnail of user sarikag5
GB
1 review
0 helpful votes
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November 21st, 2020

I loved the quality and finish of the items I ordered and in time delivery. A Nice online shop... just perfect for my needs.
Will order more in future.
Thank you.

Thumbnail of user melindaw148
GB
1 review
0 helpful votes
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January 11th, 2021

This is my second time ordering now, very happy with my products everything is nicely packed and protected so nothing gets damaged. Overall very satisfied.

Products used:
Rings, jewellery

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferc1205
Illinois
1 review
0 helpful votes
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December 19th, 2019

There is a huge selection! The quality is great! The shipping is extremely fast. The prices are AMAZING! I will definitely be placing many more orders!

Thumbnail of user meganj176
South Africa
1 review
0 helpful votes
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July 16th, 2021

Great products available at a good price. I always find everything I want and need. Variety is excellent and I often find products that I cannot source anywhere else.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dianthab
Indiana
1 review
0 helpful votes
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February 1st, 2021

I have purchased several jewelry supplies from Jewelry and findings. They have a great selection of findings and have great sales. They are my go to place to seach for my jewelry supplies.

Tip for consumers:
When buying items always make sure you buy a few extras, just in case.

Products used:
Earring findings and ribbon ends to make cute earrings.

Service
Value
Shipping
Quality
Thumbnail of user tegwynm
New Zealand
1 review
0 helpful votes
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December 18th, 2021

Everything you could possibly need for jewellery, i'm really happy with everything I bought! It is also handy to create an account to create different wishlists.

Thumbnail of user cherylb934
Michigan
1 review
0 helpful votes
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December 16th, 2020

I make my own jewelry and normally buy from Aliexpress, Wish, or Amazon. The first two are decent if you want to wait prolonged periods of time for shipping, and the 3rd is good if you don't mind paying the overprice for fast service.

A few months ago I happened upon Jewelry and Findings doing a basic internet search for other buying options. During my visit, I was impressed with the vast selection, low prices, and stated guaranteed fast delivery. I filled my cart, paid, then waited. Within a few weeks (or less), I received my first order, and have made several purchases since.

I have purchased silicone molds for epoxy, stainless steel chains, bails, earring hooks, glass beads, stone beads, shells, leather chains, premade earring sets, and various other tools of the trade. I can't find anything negative to say about this company. Once, I contacted the company through e-mail concerning one of my orders and they responded in under 24 hours.

I will continue to order from this company for all the above reasons and can recommend with certainty (based on my experience) that this company will not disappoint you. My only regret is I did not find this company sooner...

Thumbnail of user mikkylas
GB
1 review
0 helpful votes
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June 9th, 2021

I made an order which I received very quickly, couldn't fault one product. Everything was great
I have recently received my 2nd order I've made and again I can't complain at all

Tip for consumers:
It’s a great site

Products used:
Craft items

Service
Value
Shipping
Returns
Quality
Thumbnail of user julies3070
Australia
1 review
0 helpful votes
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September 1st, 2023

I have ordered a few times now and find customer service first class. Their quality has been very good and will order again

Tip for consumers:
Highly recommend

Products used:
Stainless steel jewelery items

Service
Value
Shipping
Quality

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