• JohnsonString

JohnsonString

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Overview

JohnsonString has a rating of 3.9 stars from 292 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JohnsonString most frequently mention customer service, fast delivery, and shoulder rest. JohnsonString ranks 3rd among Instrument sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    1
  • Quality
    3
9
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How would you rate JohnsonString?
Top Positive Review

“Excellent service and inventory”

Tom C.
8/26/18

Johnson Strings has become my go-to for violin supplies. Their string inventory is comprehensive, well organized and easy to navigate on their website. Service is prompt, and products from high quality manufacturers such as Bois D'Harmonie are almost always in stock.

Top Critical Review

“Disappointed”

Hyun C.
1/8/20

Thank you for sending me somebody's returned item. The box was filled with foreign newspapers and other persons's UPS shipping slips. Item itself was in good condition but not a good shopping experience.

Reviews (292)

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customer service (25)
Thumbnail of user alk109
Illinois
1 review
0 helpful votes
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November 12th, 2019

I thought it was a great deal. That is why I purchased 3 sets! If I like them, I will
Purchase more sets of strings from Johnson String.

Thumbnail of user susane92
New York
1 review
0 helpful votes
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October 2nd, 2017

I am thrilled to be able to rent a nice quality 7/8 size violin. It was also great to have it arrive so quickly.

Thumbnail of user robinr198
Massachusetts
1 review
1 helpful vote
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January 22nd, 2019

I am a long necked person, can you relate?! If so get the extra long legs for the shoulder rest, such a God send!

Thumbnail of user johnm1910
Michigan
1 review
0 helpful votes
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April 29th, 2018

It was very easy to shop the Johnson String website. I appreciate the good price on my strings and the very fast free delivery.

Thumbnail of user dianel225
Diane L.
California
1 review
0 helpful votes
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March 17th, 2019

The strings I ordered got here super fast and allowed me to put on my strings before my lesson, making my fiddle sound great!!

Thumbnail of user mariae131
Florida
1 review
0 helpful votes
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July 7th, 2018

Great customer service and great product! I will be shopping again! The item was affordable and came swiftly from half way across the country.

Thumbnail of user karenm820
Massachusetts
1 review
0 helpful votes
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September 21st, 2018

I ordered a violin for my granddaughter from this company. I was completely satisfied with the customer service and quickly we received the violin.

Thumbnail of user jyj
Massachusetts
1 review
0 helpful votes
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December 16th, 2017

Thank you for quick replacement. But the quality of the rosin is not what I expected. But johnsonstring rocks.

Thumbnail of user brendah297
Michigan
1 review
0 helpful votes
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May 9th, 2019

I'm new to the violin so I cannot say how much I like or dislike the product. I do know that Johnson String is good company to do business with.

Thumbnail of user sharonl347
Connecticut
1 review
0 helpful votes
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October 22nd, 2019

We received the violin we ordered for my daughter quickly and it was in perfect condition. She loves it!

Thumbnail of user ilias5
Tennessee
1 review
0 helpful votes
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August 6th, 2019

Excellent device! I like it much better than any tuning app I have tried!
Thank you very much for having it on sale!

Thumbnail of user pedroa37
California
1 review
0 helpful votes
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March 24th, 2018

You can do almost everything online.the service is exact amiable, prompt and secure and and the delivery is very fast to your door.

Thumbnail of user araikn
Armenia
1 review
0 helpful votes
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May 28th, 2019

I got what I needed and very quickly. They have wide range of products and excellent customer service.

Thumbnail of user priscillac42
New York
1 review
1 helpful vote
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February 27th, 2019

Great discount, no need for fast delivery so I'm more than satisfied especially for $200 for cello strings

Thumbnail of user theresas67
Georgia
1 review
0 helpful votes
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July 3rd, 2017

Thanks for the deals and your vast selection. Quick delivery too! The price for Ingles instrument stands and stand lights were unbeatable.

Thumbnail of user elizabethg145
Virginia
1 review
0 helpful votes
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January 15th, 2018

Best communication with a business via website I've ever had! Moved out of the North East and still use JSI for its service and value.

Thumbnail of user yujim
Japan
1 review
0 helpful votes
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June 9th, 2019

Comfortable! I appreciate your promptness, packing is simple but perfect, and much kindness
I feel light and comfortable when l carrying
Nice!

Thumbnail of user juditht159
Ohio
1 review
0 helpful votes
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September 23rd, 2019

The string cleaner for violin is so much easier to use than just a rag. It cleans the entire string of rosin. It is awesome.

Thumbnail of user ronaldb277
Virginia
2 reviews
1 helpful vote
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March 10th, 2019

Always quick delivery and exactly what you ordered and in excellent condition. The prices are always in line with other companies.

Thumbnail of user jungs7
New Jersey
1 review
1 helpful vote
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February 26th, 2019

I always feel when I got my items that your packaging is very careful and sturdy. Your price is so reasonable.

Thumbnail of user virginiaf34
Massachusetts
1 review
0 helpful votes
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May 11th, 2018

This was a contract renewal for my granddaughter's cello. It was very convenient to be able to renew the contract online.

Thumbnail of user steveg378
Oregon
1 review
0 helpful votes
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December 6th, 2018

Great price! Great violin case! Very quick delivery! Everything is just as described. This case is heading to Carnegie Hall-really!

Thumbnail of user yueg
New York
1 review
0 helpful votes
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March 28th, 2019

We were referred to Johnson String for a rental of a cello, the shipping was very fast, the rental cost is average, the product is okay

Thumbnail of user alicew154
Massachusetts
1 review
0 helpful votes
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September 29th, 2019

Ordered the rental instrument online and the instrument was pick up at school. Easy process for rental. Good customer service.

Thumbnail of user waynes220
New York
1 review
0 helpful votes
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May 31st, 2019

The D string I ordered was not in good condition. It was the second time that I got a bad string for Johnson.

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From the business

We have served the Greater Boston string-playing community since 1976. Together with JSI’s Guitar Shop and Carriage House Violins, we form New England’s largest stringed instrument company, here to offer our customers—beginners through concert artists—the very best in bowed and fretted instruments sales and service.

Company Representative

Thumbnail of user adamj101
Adam J.

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