• JohnsonString

JohnsonString

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Overview

JohnsonString has a rating of 3.9 stars from 292 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JohnsonString most frequently mention customer service, fast delivery, and shoulder rest. JohnsonString ranks 3rd among Instrument sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    1
  • Quality
    3
9
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How would you rate JohnsonString?
Top Positive Review

“Excellent service and inventory”

Tom C.
8/26/18

Johnson Strings has become my go-to for violin supplies. Their string inventory is comprehensive, well organized and easy to navigate on their website. Service is prompt, and products from high quality manufacturers such as Bois D'Harmonie are almost always in stock.

Top Critical Review

“Disappointed”

Hyun C.
1/8/20

Thank you for sending me somebody's returned item. The box was filled with foreign newspapers and other persons's UPS shipping slips. Item itself was in good condition but not a good shopping experience.

Reviews (292)

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customer service (25)
Thumbnail of user maryb1088
Massachusetts
1 review
0 helpful votes
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June 11th, 2019

We've been customers at Johnson's for years, they are always very helpful at the store, online ordering was easy and fast.

Thumbnail of user melissac175
Arkansas
1 review
0 helpful votes
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July 23rd, 2017

Perfect replacement fit! If I ever need a replacement part for my shoulder rest I'll order from them again soon!

Thumbnail of user benjamins140
New York
1 review
0 helpful votes
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December 12th, 2018

I found exactly what I was looking for at a great price. It came quickly and met my expectations. Thanks!

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Philip H.
Iowa
1 review
0 helpful votes
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April 27th, 2018

I have always purchased my violin accessories from johnsonstring.com. Good products at great prices. Very reliable and consistent good quality.

Thumbnail of user sueg127
New York
1 review
0 helpful votes
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June 23rd, 2018

As always, Johnsons has what I needed and got it to me quickly. Its a well established company that has maintained its quality for many years.

Thumbnail of user malleyl
Illinois
2 reviews
1 helpful vote
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March 16th, 2018

Arrived fast and Im enjoying the new strings + the book I ordered. Thank you for a great experience! Will surely order again in the future

Thumbnail of user shashanks20
Illinois
1 review
0 helpful votes
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February 1st, 2020

Dominant violin string set is what I needed and they had on special with some rosin. Price with bonus clear rosin was less than Amazon also

Thumbnail of user danielb303
New York
1 review
0 helpful votes
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February 13th, 2018

The online experience is easy and painless. My children were so excited to see the new instruments arrive.

Thumbnail of user shuyil1
New Jersey
1 review
1 helpful vote
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February 22nd, 2019

I play it everyday. You can tell how much I love it. One of the best ways to have a wonderful time when you are not at work is playing violin.

Thumbnail of user dianeb181
North Carolina
1 review
0 helpful votes
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December 27th, 2017

My order arrived safely and promptly just as requested. Great care was given to packaging to insure no damage to music or strings. Thank you!

Thumbnail of user markt397
Wisconsin
1 review
0 helpful votes
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November 16th, 2018

The violin arrived just fine. It plays very well. At the moment, I don't do it justice, but that will come in time.

Thank you.

Thumbnail of user naokos2
New York
1 review
1 helpful vote
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February 14th, 2019

Appreciate the quick response, arrived in less than 5 days. Instrument condition was good. Wish they had a option for a bow for 1/10 too

Thumbnail of user rafaelv19
California
1 review
0 helpful votes
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November 14th, 2017

Really good instruments. They respond to emails fast. Helpful when it comes to explaining about their trials.

Thumbnail of user allisong45
Illinois
1 review
0 helpful votes
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December 11th, 2017

Got here before the date it was intended to be delivered. Instrument well packaged and great instrument.

Thumbnail of user bethanyf18
Illinois
1 review
0 helpful votes
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December 6th, 2018

Great customer service! I will definitely be using Johnson Strings again and will happily refer friends too!

Thumbnail of user judiths157
Massachusetts
1 review
0 helpful votes
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May 24th, 2018

I've always had a great experience. The products are superior and there is a wide selection available.

Thumbnail of user edwardm137
Florida
1 review
0 helpful votes
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February 18th, 2018

JohnsonString's website makes finding and ordering their products very easy. The orders arrive well packed and promptly.

Thumbnail of user sabinah16
New York
1 review
0 helpful votes
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March 29th, 2020

Received the Cello in great condition. Johnson string made it possible in this difficult time. Thank you!

Thumbnail of user rebekahe2
Massachusetts
1 review
0 helpful votes
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October 17th, 2017

I love Solo Visions and get them all the time now. Highly recommended! I received my order pretty quickly, and they were packaged well.

Thumbnail of user elizabethe71
New Hampshire
1 review
1 helpful vote
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December 26th, 2017

Ordered a cello case for a Christmas present great customer service, arrived on time time with no damage. Will recommend Johnsons strings to anyone.

Thumbnail of user jonathanl139
New York
1 review
0 helpful votes
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May 24th, 2018

We have not used it much, but the music stand appears to be well made and easy enough to use. So far, so good.

Thumbnail of user nambat
Japan
1 review
0 helpful votes
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May 21st, 2018

I received my order earlier than expected. Traceability of UPS was also assuring. I would use this shop next time

Thumbnail of user tonyp196
California
1 review
1 helpful vote
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March 4th, 2019

I ordered a new chinrest and Suzuki viola Book 1. The order came promptly and was well packaged. Great service!

Thumbnail of user chaoyuc
New Jersey
1 review
0 helpful votes
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February 1st, 2018

I received the package via US Post Office priority mail. It's fast and beyong I expected!

Thank you!

Chao-Yu Cheng

Thumbnail of user karas53
Nevada
1 review
0 helpful votes
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October 25th, 2019

Jargar Superior violin strings are probably the best on the market. Powerful, clear, easy playability. Neutral to warm sound.

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From the business

We have served the Greater Boston string-playing community since 1976. Together with JSI’s Guitar Shop and Carriage House Violins, we form New England’s largest stringed instrument company, here to offer our customers—beginners through concert artists—the very best in bowed and fretted instruments sales and service.

Company Representative

Thumbnail of user adamj101
Adam J.

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