• JohnsonString

JohnsonString

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Overview

JohnsonString has a rating of 3.9 stars from 292 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JohnsonString most frequently mention customer service, fast delivery, and shoulder rest. JohnsonString ranks 3rd among Instrument sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    1
  • Quality
    3
9
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How would you rate JohnsonString?
Top Positive Review

“Excellent service and inventory”

Tom C.
8/26/18

Johnson Strings has become my go-to for violin supplies. Their string inventory is comprehensive, well organized and easy to navigate on their website. Service is prompt, and products from high quality manufacturers such as Bois D'Harmonie are almost always in stock.

Top Critical Review

“Disappointed”

Hyun C.
1/8/20

Thank you for sending me somebody's returned item. The box was filled with foreign newspapers and other persons's UPS shipping slips. Item itself was in good condition but not a good shopping experience.

Reviews (292)

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customer service (25)
Thumbnail of user lisas896
New York
1 review
0 helpful votes
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July 19th, 2018

We have been using Johnson Strings for 14 years, and I have never been disappointed. Whether stands, new cases, strings, or even rental violins when my daughters were very young.

Thumbnail of user stephaniep240
New Mexico
1 review
0 helpful votes
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September 24th, 2019

I ordered a violin, the book on strings, and two chin pads with Johnson String ans I have to say I am very pleased with the items so far. Needless to say, my daughter is VERY excited to play the instrument.

Thumbnail of user christinel232
New Hampshire
1 review
1 helpful vote
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April 8th, 2019

Excellent instrument for a rental! Outstanding service! We love Johnson String! The violin did not come tuned, I wish we knew this because we were on a tight timeframe, but we worked it out.

Thumbnail of user heatherl194
Massachusetts
2 reviews
0 helpful votes
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December 14th, 2018

Found everything I wanted, although I would have ordered more if more weren't out of stock. :) Easy website to use, quick delivery upon purchase. Will order again from Johnson Strings!

Thumbnail of user dannyq7
Oregon
1 review
0 helpful votes
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January 27th, 2020

Very happy with the fast service and great price of my new violin strings! I saved $20 off what I usually pay for these high quality Helicore strings.

Thumbnail of user davidm1443
Texas
1 review
0 helpful votes
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June 4th, 2018

I got to know JohnsonStrings through our childrens school and have been dealing with them for almost five years. They are reliable, prompt and give good service.

I've never had an issue with them.

Thumbnail of user drmarkw
Georgia
1 review
0 helpful votes
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April 29th, 2018

Product is as ordered. I have purchased from Johnson many times. This time, I accidentally ordered my "E" string with a ball instead of a loop. Too much trouble to replace. My mistake.

Thumbnail of user felixk23
Texas
1 review
0 helpful votes
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January 12th, 2019

I've been buying JSI String Sets in Amazon, until a week ago I found out JSI website and noticed prices are the same. So I made my 1st order, and it was a smooth transaction with no issue through the website. Ran into an issue with one item received, and JSI promptly shipped out replacement.

Thumbnail of user tacitusb
Wisconsin
1 review
0 helpful votes
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May 31st, 2018

This is my favorit place to shop for strings and other items that I might need. I like the free shipping on certain items. They fill my orders very quickly.

Thumbnail of user gailw125
New York
1 review
0 helpful votes
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September 29th, 2019

Order was easy to place, directions very easy to understand and follow. My grand son's cello arrived in time for his first lesson even without a great deal of lead time for our order.

Thumbnail of user estherl35
Massachusetts
1 review
0 helpful votes
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July 10th, 2017

Ordered a shoulder rest for my violin and received it within a week. Fast, dependable service! Have used on-line ordering before and now and never disappointed.

Thumbnail of user shannony5
Nevada
1 review
0 helpful votes
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October 20th, 2017

I was interested in the medallion cello strings because they were ropecore. They are brighter than helicore, but fast responding and a great choice for intermediate instruments.

Thumbnail of user carolb668
Georgia
1 review
0 helpful votes
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June 16th, 2019

Johnson Strings had exactly what I needed with an added discount and the product was delivered in record time. I liked that there was a catalogue in the box.

Thumbnail of user abigailp21
Minnesota
1 review
0 helpful votes
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June 30th, 2018

The website is easy to navigate, they have a wide selection of products, and shipping was surprisingly fast! Plus, the free shipping is greatly appreciated.

Thumbnail of user jonasl16
Connecticut
1 review
0 helpful votes
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September 5th, 2017

Recently bought an electric violin. Shipping was very fast (less than a week) and was very reasonable ($5). Love the violin's quality. Very pleased with the overall transaction.

Thumbnail of user kevinl358
Indiana
1 review
0 helpful votes
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October 22nd, 2018

It was easy to find and order the violin tailpiece in the size we wanted. Shipping was quick. I will order from Johnson Strings preferentially from now on.

Thumbnail of user bn64
New York
1 review
0 helpful votes
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September 9th, 2019

Johnson Strings knows that my item was delivered. This is just a trick to get me to write a review. I thought I was dealing with a smaller company, not a large corporate entity.

Thumbnail of user artl24
Virginia
1 review
0 helpful votes
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February 28th, 2018

Johnson Strings carries a wider variety of strings and accessories than what I can find locally. It is a great resource, plus the prices are reasonable and the service is quick.

Thumbnail of user jieunl3
Connecticut
1 review
0 helpful votes
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October 22nd, 2018

I have received my daughter's first violin and Liked whole order process. Speedy delivery, well packed box and great product. I would love to order again and Highly recommended this places to order.

Thumbnail of user mikeb477
Arizona
1 review
0 helpful votes
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April 12th, 2018

The violin tuner is great! It is small and unnoticeable. It is just right for keeping in prefect tune and no one will ever know you are using a tuner.

Thumbnail of user kimw329
North Carolina
1 review
0 helpful votes
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November 12th, 2018

The process was easy online. The prices were comparable to other companies. Shipping was quick. I haven't had time to change the strings on my violin yet so I can't review the quality of strings

Thumbnail of user crystalt42
Massachusetts
1 review
0 helpful votes
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May 6th, 2018

This was a contract renewal for my son's violin rental. It was very convenient to be able to renew the contract online instead of having to go to the store. Thank you for saving me the trip!

Thumbnail of user xiaomeis
Massachusetts
1 review
0 helpful votes
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September 10th, 2018

The violin is all set at the time of picking up, and the staff is very kind.

This requirement of 100 characters is annoying. It will scare reviewer away

Thumbnail of user cesiac1
Louisiana
1 review
0 helpful votes
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August 15th, 2018

It was my first time buying through Johnson Strings and it was a good experience. After I receive my order I wrote them an email and I received a very quick answer. Excellent job.

Thumbnail of user maisiec3
Massachusetts
1 review
0 helpful votes
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May 27th, 2018

I can always count on Johnson string to have above-and-beyond selection and service. Really, I wouldn't consider ever using another vendor for violin music, supplies, and service.

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From the business

We have served the Greater Boston string-playing community since 1976. Together with JSI’s Guitar Shop and Carriage House Violins, we form New England’s largest stringed instrument company, here to offer our customers—beginners through concert artists—the very best in bowed and fretted instruments sales and service.

Company Representative

Thumbnail of user adamj101
Adam J.

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