• JohnsonString

JohnsonString

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Overview

JohnsonString has a rating of 3.9 stars from 292 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JohnsonString most frequently mention customer service, fast delivery, and shoulder rest. JohnsonString ranks 3rd among Instrument sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    1
  • Quality
    3
9
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How would you rate JohnsonString?
Top Positive Review

“Excellent service and inventory”

Tom C.
8/26/18

Johnson Strings has become my go-to for violin supplies. Their string inventory is comprehensive, well organized and easy to navigate on their website. Service is prompt, and products from high quality manufacturers such as Bois D'Harmonie are almost always in stock.

Top Critical Review

“Disappointed”

Hyun C.
1/8/20

Thank you for sending me somebody's returned item. The box was filled with foreign newspapers and other persons's UPS shipping slips. Item itself was in good condition but not a good shopping experience.

Reviews (292)

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customer service (25)
Thumbnail of user michaelg1127
Florida
1 review
1 helpful vote
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February 10th, 2019

I ordered a violin tailpiece that was listed as out of stock and I expected a 6 week wait. It arrived 2 days later... need I say more?

Thumbnail of user romanr40
Roman R.
Connecticut
1 review
0 helpful votes
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May 18th, 2018

This is my second time I order strings from JohnsonString.
Excellent products, excellent service. Thank you!

Thumbnail of user michaelc491
Connecticut
1 review
0 helpful votes
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September 5th, 2017

We have rented from Johnson strings for a several years and have been very satisfied with the customer service and instrument quality.

Thumbnail of user abigailr23
Texas
1 review
1 helpful vote
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January 17th, 2019

The cello arrived on time and came in great condition! I'm very excited to start playing! Customer service was fast and great.

Thumbnail of user fucko17
California
1 review
0 helpful votes
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December 5th, 2018

The promo code advertised on their home page did not work, I am not sure if I would do it again, sad.

Thumbnail of user annb176
Maine
1 review
0 helpful votes
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April 29th, 2018

I received my strings quickly and in perfect condition. I always get great service and prompt delivery with Johnson String.

Thanks
Ann

Thumbnail of user lizs135
Ohio
1 review
0 helpful votes
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September 11th, 2018

The stand seems very sturdy and is very easy for my 8 year old to assemble. Fast delivery. Very happy with purchase.

Thumbnail of user jeank37
New York
1 review
0 helpful votes
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February 1st, 2018

I ordered a case and three strings - all of which arrived promptly in two days. I will order from Johnson Strings again.

Thumbnail of user larryb348
Illinois
1 review
0 helpful votes
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August 6th, 2018

I like this string bundle. I has seen some professional violinist use the same combination.

Thanks for making violin string selection easy

Thumbnail of user paulab191
Vermont
2 reviews
0 helpful votes
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September 15th, 2018

They had the sheet music that I needed. It arrived very well packaged and quickly. I am very happy with Johnson Strings.

Thumbnail of user hirokot1
Massachusetts
1 review
0 helpful votes
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December 13th, 2019

It was a good experience that I could purchase some items for my son's violin by internet. It was quick and easy!

Thumbnail of user edwardb268
Connecticut
1 review
0 helpful votes
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November 10th, 2018

These guys were great. They knew what I needed and sent the order right out, got it in two days. I will order all my strings from them in the future.

Thumbnail of user benjaming58
Texas
1 review
0 helpful votes
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December 3rd, 2018

But some of the metal on the case was starting to rust. And the handle was squeaky. But over all a good buy

Thumbnail of user bs363
Massachusetts
1 review
0 helpful votes
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February 8th, 2020

We were very happy to get a larger size of instrument, and also had other questions taken care of. Thanks to the friendly and professional staff.

Thumbnail of user chrisb458
Massachusetts
1 review
0 helpful votes
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January 16th, 2018

I love working with Johnson String! I placed my order on Thursday afternoon, and it was in my mailbox Monday. Fantastic:-)

Thumbnail of user victork83
Arizona
1 review
1 helpful vote
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February 28th, 2019

The confirmation of purchase e-mail was lost in the shuffle. They found the mistake and fixed it within 24 hours. Thanks.

Thumbnail of user victorp66
Connecticut
1 review
0 helpful votes
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May 22nd, 2018

Adjustable cellist chair is nicely made, as advertised, if pricey. This is only initial impression of the chair. Delivery was prompt.

Thumbnail of user morgannr
New York
1 review
0 helpful votes
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September 29th, 2019

We received our order quickly and with everything we ordered in great shape. Will order again if I need something else

Thumbnail of user erinl107
Massachusetts
1 review
0 helpful votes
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February 15th, 2019

I purchased Bass Scales by Latham. It was unavailable on Amazon. Not only did Johnson string have it but I received it in two days.

Thumbnail of user youdeliea
DO
1 review
0 helpful votes
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June 22nd, 2017

Great and pleasant transaction. Easy to place order online. Faster shipping, Excellent cello Strings and great price. Very well packed.

Thumbnail of user kellyf80
Massachusetts
1 review
1 helpful vote
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December 22nd, 2017

Thank you for sending the scales book so fast. It is an amazing resource in my music classroom. Thank you!

Thumbnail of user robertab32
New York
1 review
0 helpful votes
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March 22nd, 2018

Ordered for our grandsons Birthday... website was easy and delivery was prompt and fast! Will definitely use in the future.

Thumbnail of user mengyaoz1
Massachusetts
1 review
0 helpful votes
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August 7th, 2018

The violin rental services at JohnsonString are great. We hope the master violin long term renting can has some discount.

Thumbnail of user elizabethc247
Florida
1 review
0 helpful votes
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March 21st, 2018

The Boston cello stand was just what I needed. Love it! Ordering was easy and shipping was fast. Thank you

Thumbnail of user joshuaa90
Florida
1 review
0 helpful votes
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December 19th, 2018

The instrument was really good. My only problem with it is that it isnt set up properly for the climate I am in.

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From the business

We have served the Greater Boston string-playing community since 1976. Together with JSI’s Guitar Shop and Carriage House Violins, we form New England’s largest stringed instrument company, here to offer our customers—beginners through concert artists—the very best in bowed and fretted instruments sales and service.

Company Representative

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Adam J.

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