I order yesterday via the Jollibee app and settle payment thru my Gcash, and then I'm waiting for almost 2hrs my order has not arrived, I've tried to call the cellphone number provided but it cannot be reached to follow up on the said order, Soo I let my co-worker check on the Jollibee store nearby to check why does my order has not arrived...but they said they didn't receive any order from me, how come they didn't receive I already have my confirmation from them and the payment has been deducted on my Gcash account already...
They said they will not settle or refund my payment …
It's Bull$#*!. I paid my order but I'm starving...
BAD SERVICE AND EXPERIENCE
I ordered tru #*******. The lady told me to wait for 1hr. Please note ha, na sa app, available ang mga foods pero sa hotline nyo limited lanh so i had to change my orders. Tapos 1hr nang nakalipas wala pa ang foods namin! Eto na, minutes have passed the 1hr lead time tumawag ang rider na very RUDE! I gave him the direction to our house. Even gave him the description kase I cannot go up and down the stairs coz im 33 weeks pregnant and been advixe for bedrest coz i have a pre term labor! Imagine, gutom na nga kami rude pa rider nyo kase sabi nya "PWEDE KANAMAN LUMABAS" dun na ako nagalit! May ng hihintay na bga sakanya na house help namin sa baba tapos ganyan pa mga asta riders nyo! Sinabihan pa ako di nya kasalanan kung matagal ma deliver order ko! WTH! NEVER AGAIN JOLLIBEE!
Love how they delivee the order. The driver is very kind. They deliver it with full manner. On time and fast.
From all of these orders my experiences are the same. UNACCEPTABLE delivery services.
They will ask you to wait for 45 minutes and after 45 minutes you will receive a call that they are trying to coordinate with the nearest store and they will ask you to wait for another 45 minutes and the worst is they will forget the fries or the pies and etc. when they deliver your foods.
******* 4/22/14 Php521.40 Cash Complete View Order | Reorder
******* 2/22/14 Php352.00 Cash Complete View Order | Reorder
******* 12/13/13 Php433.40 Cash Complete View Order | Reorder
******* 12/13/13 Php386.10 Cancelled Cash View Order
******* 11/8/13 Php311.30 Cash Complete View Order | Reorder
******* 9/27/13 Php286.00 Cash Complete View Order | Reorder
******* 7/26/13 Php368.50 Cash Complete View Order
******* 7/20/13 Php236.50 Cancelled Cash View Order
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