• Jumpline

Jumpline

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Overview

Jumpline has a rating of 4.5 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jumpline most frequently mention web host, control panel, and customer support. Jumpline ranks 18th among Web Hosting sites.

  • Service
    31
  • Value
    31
  • Shipping
    17
  • Returns
    18
  • Quality
    31
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How would you rate Jumpline?
Top Positive Review

“Thumbs up to Jumpline web host”

Gil B.
6/21/21

Well, Jumpline provides excellent services that websites can gain advantages from. I have been a subscriber since April, 2021 and I find this web host satisfactory. Everything appears to be working great. Thanks so much for quick assistance. I've been really impressed with the customer service so far. Cheers

Top Critical Review

“Terrible support / service - DO NOT USE”

Peter M.
7/13/22

After being a customer of Jumpline (and it's predecessors) for 20 years, my recent experience led me to have to move to another provider who actually provides support. Two months ago my site simply disappeared when some automated process on the Jumpline side took the server down. After chasing Jumpline for the better part of 2 months with no response other than 'someone will get back to you' I finally got a response to say that the server issue meant they lost the site and all backups. I can empathize with technical issues, but the complete and total lack of ANY sort of response or status updates for almost 2 months was at best ridiculous. Do NOT use this service.

Reviews (74)

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Reviews that mention popular keywords

web host (17) control panel (6) customer support (5)
Thumbnail of user saqibs10
Belgium
1 review
0 helpful votes
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November 9th, 2021

Why I stick with Jumpline mainly is because whenever I've had issues (my fault or otherwise) their support is fast and knowledgeable and can be relied upon to sort you out. They are generous with space, domains and bandwidth, and technically I've found it good.

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Value
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Thumbnail of user andreasn5
New York
1 review
17 helpful votes
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October 2nd, 2014

I've been with Jumpline since May, 2013 and they have been amazing, they stay competitive and are always increasing their site space and offerings at to extra cost to me. The best thing is customer support, any question you have will be answered within 10 minutes.
The price is very reasonable compared to other hosts I've seen. I also just opened another site with them and I got a nice discount on that for already having another account with them so I thought that was nice. As for customer support I absolutely love it.
I would strongly recommend Jumpline to anyone who is looking for a good hosting company. Currently we are hosting 5 sites with them and have nothing but good things to say.

Thumbnail of user orenb22
Washington
1 review
9 helpful votes
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July 8th, 2020

I've used Jumpline for a while now. I've never had any issues and love the ability to up all the server stats on the fly during our busy seasons. It is really nice to be able to submit a support request and have someone receive it that can actually analyze the issue and correct it, vs. someone reading off of a scripted tree so to speak.

Thumbnail of user carls255
Czechia
1 review
0 helpful votes
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June 3rd, 2019

Their business VPS web hosting deals are affordable. Good experience with Jumpline. Uptime has been nothing but the best and definitely lives up to their 99.9% uptime guarantee. Recommended. Very helpful and friendly staff are only the beginning! I find the longer I'm with the them the more I enjoy their hosting especially seeing how a few of my buddies are always complaining about the place hosted with.

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Thumbnail of user ralphs132
Czechia
1 review
0 helpful votes
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February 19th, 2019

I have been with Jumpline for several years now with no problems. I manage five domains on Cloudarion, maybe the people who are having so many problems didn't start in computers early enough or haven't studied computing enough. I started in 2008, maybe the problems are of their own making, or they expect too much. Everything works great.

Thumbnail of user rodgerk10
France
1 review
10 helpful votes
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March 14th, 2020

I am really impressed by Jumpline web host and their feature-rich web hosting solutions. They continue to impress me with their high quality included web applications, powerful control panel, great reliability and excellent pricing. If you are not the least knowledgeable person in the world about web hosting and do need to call support at least one in a daily basis then Jumpline is really the hosting provider for you.

Thumbnail of user vitos25
California
1 review
0 helpful votes
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January 9th, 2019

I have been with Jumpline for more then 6 months and during this period of time I have not experienced any problems. That is good. But I hope they will integrate more payment options so that would become much more easier to pay for their services.

Thumbnail of user domingob12
GB
1 review
0 helpful votes
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May 8th, 2019

They are that good and you won't be disappointed. I don't think I will ever leave. You won't either. Jumpline provider has fantastic prices on their hosting packages, their tech support is friendly and reliable, and the features available in the user control panel are nothing short of unbelievable.

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Thumbnail of user percyt14
Costa Rica
1 review
10 helpful votes
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February 16th, 2021

The server is very stable. My personal experience proves that Jumpline provides quick and professional service! I have never experienced downtime. Recently my website was hacked due to my own negligence. They provided fast and professional service to help brainstorm a solution/cause for my problem and was patient with my lack of computer/technical knowledge.

Thumbnail of user ronaldw240
Czechia
1 review
0 helpful votes
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May 23rd, 2019

They are amazing, Jumpline support help is so fast and they always find a way to fix it. Even if you are a novice when it comes to maintaining a website, this will not hinder you from being hands on with your own website. It is very easy to navigate the site builder and the servers are fast. I was even able to generate more income because of the free advertising that they offer.

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Thumbnail of user darylf29
Estonia
1 review
10 helpful votes
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February 1st, 2021

I appreciate that Jumpline hosting - prices are very reasonable. Paid for 1 year as they gave discount - 50% off the price $5.14/mo - got a reasonable number of dedicated email boxes, databases and other services that you need for the average interactive website. Most folks will be satisfied with their basic linux package.

Thumbnail of user garryb73
California
1 review
0 helpful votes
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November 1st, 2019

I've been with Jumpline for 5 months and they've never let me down: Their prices are extremely competitive, their servers are fast and reliable. When our website reached its limits, technical customer support was extremely helpful by moving the entire site including databases and cron jobs to a new clustered hosting solution. Great service!

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Thumbnail of user selenaw10
Florida
1 review
0 helpful votes
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September 22nd, 2017

Now I have so much more control of my web server and confidence being supported by this reliable web host. I have been in the design business for 6 years and have moved many times. Jumpline impressed me with the features, speed, uptime and customer support.
Cpanel based hosting with a simple account interface, well worth the slight extra cost. Had one issue setting up an SSL account and they went the extra mile to resolve it to my satisfaction. Recommended.

Thumbnail of user sebastianw40
Argentina
1 review
0 helpful votes
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March 29th, 2021

I am already for more then 4 months with Jumpline and have never had any problems. Few times I needed help in submission my site for search engines and always got needed help. All servers are stable and work pretty good.

Thumbnail of user kurtisl9
Texas
1 review
4 helpful votes
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June 4th, 2020

Unlike many other providers doing support outsourcing, Jumpline is obviously the best one in many aspects. Within the span of a day I got this cheap little account to host 2 WordPress sites and one static site, all without additional fees. The cPanel is good. The WordPress install worked well. Everything so far is working out.

Thumbnail of user valentinep18
Czechia
1 review
0 helpful votes
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November 30th, 2020

Very strong side of hosting - tech support. The live-support was most of the time very satisfying, I had only once a bigger issue with transferring a domain from a german registrar to Jumpline what appeared to be a language problem, but still everything works fine with them.

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Thumbnail of user augustb28
Czechia
1 review
10 helpful votes
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January 20th, 2020

I looked online for reviews of Jumpline VPS hosting and found only positive reviews which I thought was fishy since it was too good to be true. I enjoy the up close and personal approach of the administrators and the support is always fast and accurate. My uptime has been fabulous and I love how much space I have for a relatively low price.

Thumbnail of user erniek20
GB
1 review
0 helpful votes
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March 4th, 2019

I always get support via email within a couple of hours, and I rarely experience downtime. I think that some people are a little cranky and expect a little too much for their money. Jumpline is GREAT! This is an awesome webhost.

Thumbnail of user norriss19
Czechia
1 review
6 helpful votes
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February 13th, 2020

A+++ to Jumpline web hosting service. Their pricing is amazing, they've saved a good sum of money for my future project! It is a great web host that provides me with everything I need. Recommended! I appreciate the service and am thankful for the people who are available to help me when I need it.

Thumbnail of user fabiane12
GB
1 review
1 helpful vote
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February 4th, 2019

I just recently signed up with jumpline vps and very happy with the speed, my sites are up and I am happy with this. I've been moving from host to host trying different ones out, and so far jumpline team have been the best. Top notch support, affordable pricing, and I haven't seen a bit of downtime.

Thumbnail of user bryani22
GB
1 review
10 helpful votes
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April 16th, 2020

Couldn't be happier! Our website design and hosting experience has been wonderful since switching to Jumpline hosting. I'm a local client of theirs and can say the respect and reliability I feel I deserve has been achieved since I switched to them. Always willing to answer any questions with a quick response time. Uptime in my experience is 100%. Good job!

Thumbnail of user brendonh16
Czechia
1 review
0 helpful votes
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April 9th, 2019

Customer Service, Billing, Technical Service is all fantastic. If you have questions, any of these particular department will be happy to explain things to you. Love Jumpline service and support. Hope to remain a customer for many years.

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Thumbnail of user haydent17
New York
1 review
8 helpful votes
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January 20th, 2021

Compared to other hosts I have worked with, they are above and beyond the value of other hosts, especially with their customer service. Jumpline has been nothing but superb. We've recommended them to some of our associates and they have ended up using them as well.

Thumbnail of user marior83
Czechia
1 review
0 helpful votes
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May 27th, 2019

They've always answered me ASAP and were able to set up my webmail account through Horde in a snap, which noone else has been able to do! Jumpline also have speedy cutomers service and live web chat and are truly available 24 hours!

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Thumbnail of user pablog44
Mexico
1 review
0 helpful votes
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March 13th, 2019

Having looked at other Web Hosting Providers, must say Jumpline pricing is impressed me and I decided to give them a try. I got really professional customer service, the support guys are responsive and always ready to explain everything I need to know.

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