• Jumpline

Jumpline

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Overview

Jumpline has a rating of 4.5 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jumpline most frequently mention web host, control panel, and customer support. Jumpline ranks 18th among Web Hosting sites.

  • Service
    31
  • Value
    31
  • Shipping
    17
  • Returns
    18
  • Quality
    31
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How would you rate Jumpline?
Top Positive Review

“Thumbs up to Jumpline web host”

Gil B.
6/21/21

Well, Jumpline provides excellent services that websites can gain advantages from. I have been a subscriber since April, 2021 and I find this web host satisfactory. Everything appears to be working great. Thanks so much for quick assistance. I've been really impressed with the customer service so far. Cheers

Top Critical Review

“Terrible support / service - DO NOT USE”

Peter M.
7/13/22

After being a customer of Jumpline (and it's predecessors) for 20 years, my recent experience led me to have to move to another provider who actually provides support. Two months ago my site simply disappeared when some automated process on the Jumpline side took the server down. After chasing Jumpline for the better part of 2 months with no response other than 'someone will get back to you' I finally got a response to say that the server issue meant they lost the site and all backups. I can empathize with technical issues, but the complete and total lack of ANY sort of response or status updates for almost 2 months was at best ridiculous. Do NOT use this service.

Reviews (74)

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Reviews that mention popular keywords

web host (17) control panel (6) customer support (5)
Thumbnail of user salb45
Philippines
1 review
0 helpful votes
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June 9th, 2021

Great hosting! They even help me solve my website's problems which is far beyond my expectation. The features they offer are nearly endless, and their customer support is simply outstanding. They are top notch.

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Thumbnail of user rogelior14
Texas
1 review
0 helpful votes
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March 25th, 2019

I have been a Jumpline for about 3 months now. I have been very satisfied with the service. The pages of my website come up very quickly. There was a 1-2 month period in which something happened at Jumpline and I experienced a variety of problems. These problems have been rectified. They have been reliable and everything you could ask for in a host.

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Thumbnail of user stephend243
Czechia
1 review
0 helpful votes
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April 27th, 2019

This what I say Professionalism + Affordability! When I contact Jumpline directly they replied very fast and explained me what vps hosting package I should order. They also helped with setup and offered me nice free bonuses.

Thumbnail of user ronnyf5
Czechia
1 review
0 helpful votes
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June 13th, 2019

They do automatic weekly backups. Their pricing is also extremely fair, especially when considering their reliability, service and support. I like Jumpline professional work, responsive support, good uptime and speed - everything is good.

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Thumbnail of user kevinb2099
France
1 review
0 helpful votes
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August 24th, 2021

I've upgraded my Jumpline web hosting package and began hosting video and other multimedia content. I have submitted several support tickets and it was always answered quickly and accurately and 100% complete. Recommended.

Thumbnail of user lupeg10
Florida
1 review
0 helpful votes
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August 1st, 2018

Many thanks for your help... this is the first time I have used you as a company to host a domain name and am very pleased with the support I have received from you and will certainly use you for more domain names.

Thumbnail of user ahmadr23
California
1 review
0 helpful votes
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July 10th, 2019

I have a Blogger based web site and it was not so hard for me to do the search for the web hosting account. I used google and found there Jumpline and decided to use them. Now I have been with them for a long time and for the time being with them I have never faced any issue. I installed my web application and now use that with no problem. That's why I can say how their support team is etc. But I believe that is a good reason ;).
Good host!

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Thumbnail of user luigil14
Japan
1 review
0 helpful votes
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May 17th, 2019

In January 2019 I moved all my scripts, web applications and web sites to Jumpline. So I would like to say few words about the process and how everything was. Migration was really easy for me - I provided my old host details and they moved and setup everything for me. Fantastic! Good web host!

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Thumbnail of user zacks74
Romania
1 review
0 helpful votes
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April 26th, 2021

Highly recommend Jumpline cheap hosting services. My sites have a reasonable amount of traffic so was impressed that the huge storage and bandwidth as from what I can tell I'm not near having issues with it, again unlike my old host who kept telling me there was too much traffic to the site and I needed VPS, which was untrue.

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Thumbnail of user brantn2
Florida
1 review
0 helpful votes
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February 26th, 2019

I use Jumpline for hosting images, movies, and other things did not use it much for my site just making a off site storage hard drive and it worked good for that. I never had a problem with them and I loved the ease of their control panel, actually miss it now that I have cpanel.

Thumbnail of user fritzc5
GB
1 review
0 helpful votes
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September 9th, 2019

Glad to run my websites at Jumpline VPS account. I'd been trying to get a PHP class installed and working and was having problems, my previous host wouldn't help with anything they hadn't installed themselves and would always ask for money before they'd help anyway I mailed their support and they kept at the problem until it was solved... recommended :)

Thumbnail of user johnnyr162
Romania
1 review
8 helpful votes
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December 17th, 2020

I would like to drop a few lines about my current web hosting provider - Jumpline. I am quite satisfied with the service: I had no downtimes, very few reasons to contact support, and the site was always working fastly. I've never had the renewal problems people below have, my accounts were closed once and I was never asked for renewal.

Thumbnail of user franciscoe41
Denmark
1 review
0 helpful votes
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March 22nd, 2021

I appreciate JumpLine quality of service, from the reliability of their servers to their live chat support, and enthusiastically recommend this host to my clients and colleagues. I'm also impressed with their tech support. I just ended a session with their support and appreciated his technical knowledge and friendly demeanor.

Thumbnail of user robt257
Texas
1 review
0 helpful votes
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July 19th, 2021

I am impressed with jumpline shared hosting service. The features are the best part because you get Cpanel which is my favorite control panel compared to like exim or plesk which were the only options at my old host. Good web host.

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Thumbnail of user elmoe6
Czechia
1 review
0 helpful votes
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December 25th, 2018

I've been with Jumpline for the last 3 months and they have always been on top of things. The service that they provide has always been one of the best. If there were problems with my site, they fast to respond. The features are the best part because you get Cpanel which is my favorite control panel compared to like exim or plesk which were the only options at my old host.

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Thumbnail of user antoniak4
Georgia
1 review
0 helpful votes
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December 10th, 2018

Jumpline has good pricing, fair support - our hosting was actually done by shared, and while their support was generally good. They support php7 and all the php extensions I need. I can create MySQL databases myself through the control panel without authorization. I can add additional TLD's at no extra cost. My webmail is a lot easier to get to than it is on other hosts using cPanel. Recommended.

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Thumbnail of user geoffreyr9
Texas
1 review
0 helpful votes
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November 14th, 2017

Good customer support and 100% uptime makes Jumpline web host stand out from the crowd.
You can trust this US hosting service. I appreciate their pro-active stance on security on the server.

Thumbnail of user rodrickg7
Czechia
1 review
0 helpful votes
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December 15th, 2017

I can't recommend Jumpline highly enough. Setup was entirely painless, and the speed and excellence of support has been fantastic. Well done guys, keep up the good work!

Thumbnail of user dustyk11
Indonesia
1 review
0 helpful votes
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September 24th, 2019

Must mention that Jumpline support phone calls and emails are always quick.
I've only needed about 4 tickets and everything has been minor and resolved very quickly.

Thumbnail of user rayn54
GB
1 review
0 helpful votes
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March 19th, 2019

I am in LOVE with Jumpline hosting. They are always on top of the game. Every time I received the same quality, prompt, friendly support, and they always made it a breeze to get help.

Thumbnail of user robertb1234
California
1 review
0 helpful votes
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September 17th, 2018

Just writing to compliment you on the superb FAQs. I've been able to get MySQL and PHP going (with your help) and I've plugged into Paypal to set up ecommerce. Of course this would probably not have worked had I still been using FrontPage. Thanks for the continued excellent support and information on FrontPage vs. Dreamweaver.

Thumbnail of user joels189
Ireland
1 review
0 helpful votes
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April 1st, 2019

Absolutely fantastic service. Jumpline is really perfect shared web hosting service! The support guys are the best I have encountered in all my 10 years in IT.

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Thumbnail of user kelleyb25
Netherlands
1 review
0 helpful votes
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March 19th, 2018

Jumpline is great web host. It has been my web hosting provider for many years and these guys always deliver. Thank you for your service and keep up the great work.

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