JustBlinds

I called these guys to get a whole house worth of blinds. The salesperson Kamal asked me to send some pictures and specs. He said he would run it by the design team and get back to me later that day. He didn't get back, so I figured not a big deal he just got busy. Then he didn't get back the next day. So I emailed him the next morning. He replied late in the day that he was sorry and would look at it today. I didn't hear back, so I called in the morning. I talked to another salesperson who was not particularly helpful, but did tell me he would let Kamal know to call me. I never heard back. Screw these guys. That was the worst sales experience I think I've ever had. At least a car saleman will actually discuss the product with you.

Website very intuitive and user friendly. The selection of blinds is ample.
The product is of very good quality. Happy with blinds.

I adore my blinds - I got a set for the bedroom and a set for the living room. I was worried b/c my windows are huge, but these blinds fit them perfectly and were easy to install.

There are two very small, nitpicky things I'd like to suggest:

1. The blinds came with screws for wood window sills and said that screws for metal sills had to be bought separately. It would be great if justblinds could let us purchase the screws for metal sills online so we can be sure to get the right kind.

2. It would be great to have more color options for the 3/4 single cell black out shades - because I love them so much. I noticed there were more options for the 3/8 shades, and it would be nice to have the same amount of options for the 3/4.

Other than those small things (which really are not a big deal at all) the blinds are beautiful. Thank you Justblinds for the great product and the great turnaround time! I cannot believe I bought blinds online and they fit so beautifully on my windows!

We purchased cellular shades for 4 windows. They fit perfectly thanks to our measuring 4 times each window. However, no hardware was included. I called and asked for 12 screws with anchors (after all, they were listed as components in the installation instructions). Also had to ask for the 2 handles that should have been with the shades. My confirmation email assured me 12 brackets and 2 handles were being shipped. I had to correct the email that I needed screws/anchors, NOT brackets. They corrected the order and told me anchors weren't included and I had to purchase them. Maybe they should take the anchors OFF the provided components list if they aren't going to include them. But, having installed them ourselves with our own hardware, they DO look Nice. I might try them in the future if I needed more of their products.

I just worry about the blind picture that appeared: It looks like it is the wrong orientation. My order is 70" wide x 36" high and it shows a narrow tall blind instead of a wide x 3'short blind. I'd like to make sure that there is no mistake on my side. Thank you, Cecile

I purchased almost $1000 worth of blinds to cover most of the windows in my home. I have had to replace nearly all of the blinds that I bought. Now that the blinds are out of warranty (3 years), the company wants me to purchase the blinds at 20% off. This is unfair because obviously, their blinds aren't good quality.
One of the customer service agents that I talked to said that I could have gotten a "bad batch" with cords that break easily. Well obviously that's the case, so why am I having to pay for their mistake?

I will not order from this company again order placed on July 23 was to be here by Sept 2; then went to Sept. 29th then I wrote review so then receive was by end of day Aug. 28, to 29th to 30th. Wish I could get my money back
Tell customer anything just don't care. Got your money is all they care. I wish i had read reviews first.

I ordered, and received, 6 (six) Solar Shades for an inside mount installation. After installing the first shade, we realized that the sides of the fabric did not cover the glass in our windows, even though the fit on the roller mechanism inside the window frame was very tight. The claim blazoned across their Home Page offering a 30-Day Satisfaction Guarantee", and a Return Policy that explicitly states that if unable to achieve your satisfaction, "we will promptly provide you with a return authorization and shipping instructions", is totally false. This company has a 100% NON-Refundable policy. When I requested instructions for returning the shades, their Sales Rep, Lucrecia, told me: "The shades are not returnable because they are a custom size... All of our products are custom sizes... None of our products is returnable because ALL are custom sizes."

Ordered cordless roman shade- instead of pleat stiffener to raise shade has thin string sewed in along back of shade that will look very tacky from outside. Shade is very cheap looking- made in Vietnam. Because I ordered custom size won't take back. Very disappointed in company!

Simple and easy to install. The blinds fit well and look custom to the windows. Excellent.

My order never arrived to my house so I called and inquired, left my number and received a call back that they would look into it. A call back was never made (despite them having in their notes I requested it) so I called again and left a message. I never heard from JustBlinds.com again but they still billed my credit card. I disputed the charge but to no avail because they do not require signatures for deliveries. They claim the package was left at my door but there is no mention that my door is on a porch. Additionally, there was someone at the house the day they claim the delivery was made and our dogs would have barked had someone stepped onto the porch. Customer service says, "I am sorry", collects their money and moves on. #shameoneyou

I worked for a while on a large order until I noticed they were charging sales tax in the checkout process. I asked them what this was about, since they are in Texas and I am in Washington. They cited some new regulation without specifying. There is no cross state regulation that I am aware of.

I verified with WA Sate dept. of revenue if they are listed as an entity perceiving/collecting sales tax on behalf of the state and they are not listed anywhere.

As far as I am concerned, they are pocketing the 'sales tax' they invented.

Poor customer service. They refused to rectify an issue with the blinds. They claim that the flaw was not correctable and could potentially happen again. The issue prevented the blinds from functioning. I will never use them again.

I ordered one set of blinds on May 28th and it's now July 2nd. I have made numerous calls, left my order number and left my number waiting on a 713 area code callback. I also waited on line for 75 minutes two straight days and nobody responded. This is unbelievable because they don't even respond to calls at all.

Looked online to order top-down, bottom-up shades and I was not sure So I called and
Ordered top down bottom up shades from the 800 number on the website. Shades were shipped as bottom up only when I reported they shipped the wrong shades they replied that the agent that placed the order would have to be contacted. Just blinds did not contact me I called back and I was told there was nothing they would do and I was stuck with the shades they shipped
Incorrectly.
I reported it to Discover Card. Just blinds advised Discover that I did not take warranty so it is not covered. I asked why I would want a warranty that I was not informed about to cover me against Just blinds shipping the incorrect shades.
Just Blinds is a rip-off company

They never sent a replacement blind even after I sent them a picture and they agreed that it was defective. I called today after waiting for months. They said that it was on file, but it was canceled. They said to take another picture and send it to them. They said that the first one was canceled for some reason. I am 70 years old and do not want to climb up a later and download pictures after having done it already. So hung up on them and now ordering through another company who takes pride in customer care.

So far it has been good now "hopefully" I'll receive them in timeframe quoted and are the right fit!

My experience with JustBlinds was exemplary! From how easy it was to order my blinds on line, to how quickly I received them! The best part was each and every blind fit perfectly as I measured them! The quality is wonderful! The blinds are sturdy, and well built. They change the look of my whole house. The best part was the price. For what I paid, I honestly wasn't sure what I was going to get. But what I got are beautiful, sturdy, well built blinds! I have recommended and will continue to recommend JustBlinds to everyone I know!

Newly remodeled kitchen, our first choice for blinds was an unhappy choice. We found the perfect roller blinds made with the material and color we were looking for at JustBlinds. We received them today and it only took about 30 minutes to install them. The color, fit, and material of my roller blinds are perfect! I'm in love with them and also very grateful for the very reasonable price and time they took to get here.

I LOVE THE BLINDS! Your company was great to work with. Everything was done exactly as ordered. The color is exactly like the sample that was sent to me. The blinds were easy to install and we are really enjoying them.

I ordered 17 white aluminum blinds=$340. All of the top slats were not right. 2 of them were so badly shaped that I couldn't use them. They are also very cheaply made. I thought I had ordered from them before, but after receiving them I realized the quality was horrible, and that it wasn't the same place.

I placed me order and was given a date to expect the blinds. Weeks later I rec'd notice they weren't going to arrive when promised and I was given the opportunity to cancel my order, which I did. Weeks later I got a notice that because the part causing the delay had been delivered, I couldn't cancel my order because they couldn't return the part. I asked why this was my problem. The blinds were sent anyway and, mistaking them for my Select Blinds (5 stars), I opened the box. Ooops. I never got a response after I asked why this was my problem and don't expect a response now. The blinds are going to the dumps. Bull$#*! company. My bad. Select Blinds customer all the way!

I paid for a set of blinds and was given a delivery day only to see that the blinds never showed up. When I called and said where is my blinds? I was informed the delivery date has been pushed out another week and a half. I said will go ahead and refund my money and Ill get blind somewhere else. They informed me that since the blinds were already in production I cant Get a refund. So basically the blinds havent even been made yet but theyre forcing me to except it and to me youre showing me as far as being a company youre no better than Hillary Clinton youre a crook and a thief and all I can say is when you plan a bad seed you always get a huge harvest you guys enjoy it