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JustBlinds has a rating of 3.3 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustBlinds most frequently mention customer service, free samples, and good quality. JustBlinds ranks 7th among Blinds sites.
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9,803 reviews
The Blinds are great, the instructions were easy to understand, but your hardware sucks! I threw out ALL of the screws provided and bought new. Even using a hand screwdriver the Phillips heads stripped out and were useless.
I (thought) I ordered the (inside) installation of my blinds but I received the outside installation. Because of that I have a wide gap on each side of the blinds. But it could have been an error on my part during the measuring process. Other then that I'm very satisfied with the color & the way they look on my windows except for that one thing.
I am so very happy with my custom blinds. They are even more beautiful than I expected. Easy to hang. They let in light without heating up the house.
I needed to order a 17.5 Inch blind, when I received the blind, the fabric was only 16 inches. Customer service told me 16 inch is correct for a 17.5 order, based on this sentence in the specification section for the item "Inside mount fabric will have a deduction of 1 1/4". Does this make sense to anyone? 17.5-1.25=16? Their entire measuring guide page doesn't mention anything about deduction. Customer service refused to give any refund and not apologetic at all, no desire to look into any complaints. She told me nobody complained about this sentence, Well, i'm complaining and please everyone, complain. This is not acceptable service at this day and age.
Tip for consumers:
Don't use it
We bought $50 worth of blinds that took FOREVER to get here and when they did they were absolutely the cheapest qualilty I have ever seen. The agent's response "I just work here".
Tip for consumers:
find another company
Products used:
metal blinds
* JustBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Easy directions, fitted correctly, exactly as ordered
Blinds arrived as expected, they work and fit perfectly and were easy to install
Easy ordering process. Lots of choices for color and size.
4 days after I ordered there was a sale of 25% off and they would not give me the sale price. HORRIBLE COMPANY will NEVER order from these thief's again!
Placed an order for vertical blinds on 05/26/2020, and took almost 7 weeks to receive.
Received on 7/11/2020. Probably coming in from China
Very easy to order and will do so again. Kind of d
Easy to follow directions, helpful guidelines, reasonable prices. The blinds are perfect and are of great quality. Already bought from them again.
Already bought several blinds for my house and are very happy with them! Great product and look so nice. Highly recommend!
Shopping experience was out of this world! I ordered the blinds with my dimensions and they fit perfectly
Never deal with this company full of lies waste of money they don't even refund you after lying so much need to report them to trading standards
Tip for consumers:
Don't do business with this company
They broke after 3 years. Very poor customer service and very bad quality. The ropes frayed quickly and left the blinds useless.
* JustBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I am so sorry your blinds have broken and our service was subpar. I have reached out to see how we can help.
Best prices, great quality, fast service, and installation was easy. Extremely satisfied and have used them 3 times now.
Great experience, great product and quick shipping! Could not have asked for more. I’ll definitely use you again.
Quick and easy ordering. The metal is pretty thin on the 1" blinds, but they are perfect for a rental because of the great prices.
Simple directions, easy to order, fit perfectly and look great.
Bought blinds from this company about 20 years ago and are just now replacing amazing quality
Trusted vendor for multiple orders for nearly ten years. No problems ever.
Easy to navigate and find exactly what I needed.
I've ordered from Just Blinds in the past and I'm sure that I'll be just as satisfied with my order.
Received my 1 inch blinds pretty quick. Extremely happy with product. Will be ordering more soon.
These blinds glide like a dream. I wouldn't hesitate to order from them again. Perfect fit, absolute perfection. Very happy w this order.
I have been purchasing window coverings from Just Blinds for over 25 years - you are the ONLY place that I will buy from - great merchandise - great pricing - fast turnaround
Quick and easy- took some patience, but this 67 year-old man put them- they fit perfecly and are well made.
I have ordered from them before.
Good quality work.
Gain trust and grow your business with customer reviews.
With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.
Hi Beth, I'm so sorry to hear your ordering experience was not what you're expecting. I can imagine the frustration and we appreciate your honest feedback. We'd love the opportunity to turn this into a 5-star experience. Please email us at socialcare@justblinds.com with your email address and order number and we'll be happy to discuss your project further. Looking forward to speaking with you. - Brooke R.