JustBlinds

Uhg. I wish I would have read these reviews before ordering. I won't reveal the secret as to how to measure for shades because I don't wish to help get this company get any business but here is a tip should make this bad choice for your shades, their measuring instructions are wrong and misleading and their customer service won't help you after the fact leaving you with expensive badly fitting shades. $1,500 down the drain, could be worse right? Sigh. Go with someone else.

Great company to do business with. I've been buying blinds from them for many years.

I had been looking for blinds in a wider width for a long time and it was a headache. I finally had checked your site and decided to call customer service to help. I was on the phone literally 4 minutes and he had placed my order for exactly what I wanted. They arrived within a week, we loved them so much I called and ordered a second pair for another room and when I can change out the rest of the house I will defiantly call you first. Very easy, helpful and fast and great product.

Linda DeCarlo

I ordered some Roman shades with the "standard" warranty. When they finally arrived, the quality is substandard at best. You can see the cheap staples on the blinds. The material is flimsy and of low quality. When I called to see what my options were, I was informed because I didn't get a "deluxe" warranty for $14 more, there were no return options. This is shady. Send out quality product to begin with and there wouldn't be a need to have a "deluxe" warranty option. Will never do business with this company again and will be vocal about it to others.

I furnished all my windows 10 years ago from Just Blinds and was totally satisfied. I recently order a 2 inch aluminum blind from them. The blind seemed ok until I hung it up. There is a 2 inch gap between the top slat and the header of the blind. They did not send a valance only a single slat to cover the header. After the aggravations of making numerous phone calls, sending pictures, leaving messages the final outcome is "this is how they are made."
I never heard of blinds having a 2 inch gap at the top. They will not refund or remake the blinds. The said they will be made the same way. I have the same exact blind in another room and it does not have any gap in it. Cheap blinds at junk stores don't look like this. Shame on their factory workmanship. Seems like the blind is missing a slat at the top or the cords were not tightened enough, but they claim that is how they are suppose to be. I am sure if it was in their house they wouldn't approve. Never ordering from them again.

We had everything set to go on a large order for this company to order our blinds. We spoke with Greg who was extremely rude, arrogant and dismissive. We then ask to speak with his manager who was even more rude if that's possible. They will fein a discount before you put your order in, but when you do get ready to purchase, you get the bait and switch and no real discount and then they are horribly rude to you about it. We will not do business with this company ever.

I was speaking with a design consultant. Our connection got dropped. He didn't call me back.
I have yet to receive my blinds. After two calls with justBlinds reps i felt reassured that my order would arrive by Nov 22. It was slated to be shipped by Nov 18th. I made my order on line. As soon as it was processed the shipping date changed to December 5th. Like 5-10 minutes after my third reassurance that it would ship by Nov 18th. I called customer service again. She basically said "Tough. Do you want to cancel. You probably should." I didn't because i don't want to go through all this elsewhere, but am very unimpressed with their system.

The first person was very nice and reassured me that the Nov 18 shipping date was accurate.After ordering turns out it wasn't. I called again and that person was not great. She was confusing and impatient.

I did not order from JustBlinds.com because their product is manufactured in the Peoples Republic of China! I called and asked their customer support people. They didn't hesitate to admit the manufacturing location was in the PRC. Beware and caution.

I am very happy with the service and quality at JustBlinds. I had to re-order because of my measuring mistake and they couldn't have been more helpful and also expedited my order so that all my windows looked great in no time.

Just received my blinds today and installed them to replacement some older ones that were falling apart. The first thing I noticed was the excellent packaging and very high quality of the blinds. The fit is perfect, the color is spot-on, installation took about 10 minutes and I couldn't be happier. Very nice blinds at a competitive price. I WILL order from these folks again.

Purchased 12 blinds measured the inside of the frame as required 27 inches received the blinds and with the brackets are a very tight fit. The blinds don't close very tight the quality is the same as the cheap ones I was replacing that didn't last a year. Definitely won't purchase them again. Guess the don't make things like the use to

Do not order from this company! SCAM $500 loss
I ordered $500 worth of blinds they sent me whatever color they felt like not even close to the colors they had on their site. Customer service is rude! I went on their website to compare colors from what I ordered verses what I received. They don't even offer the colors I have anymore? I wonder why... SCAM Refuse to return my order. Now I am stuck with $500 black blinds that were supposed to be blue.

Be careful if you want to order with this company. The quality of the material is poor. They delivered a roller shade where two pieces are sowed together ( that results in a thick seam across the shade)
I also ordered inside mounted roller shades, they are not able to tell you how thick the hardware is, that holds the shades. They gave me the wrong measurements, so the shade is too short and doesn't cover the window. I have a three panel slider, so it was crucial the middle piece covers the glass and the hardware sits centered above the frame. After the delivery arrived and i realized it doesn't fit, i called the support, gave them the dimensions, even they couldnt tell me what size to order. Very disappointing.

Had great shades from them in the past. Then they changed vendors and the products changed. I ordered 6 shades expecting the same as my prior orders, cordless shades with a nice handle and I received clip on cheap plastic handles. This was for a second home so By the time I installed them and realized that they are crap the 30 day guarantee was over, and they could care less that I wasn't happy. Btw 2 of them don't work - they are standing by the 3 year warranty of mechanic failure, that's away nice of them

I ordered two small blinds on May 5th and it's now June 18th. I have made numerous calls and sent emails asking when my blinds will be shipped. FINALLY received a call that they're shipping today. From what I've read, the quality is severely lacking and I'm afraid of what I've got coming. Stay tuned...

Custom blinds arrived with the wrong specs, would not recommend. When I complained that my blinds were not the size I ordered the offered me 20% off my next order since they don't do returns. I declined to give them any future business.

Everything was great! Good price, items shipped on time, and the product is
Beautiful! I will definately recommend Just Blinds to anyone needing any
Blinds in the future, and will also order with you again.
Thanks, Brandi

I bought my blinds about 2 years now. I have notices this helping people from looking in at night, they also keep the cold from my big windows from coming in. So, they help in keeping the house warmer in winter and colder in the summer. I'm very happy with my blinds. If you need blinds, JustBlinds is the place to get them. Great people to work with, if you screw up on the measurements, they will replace them.

I placed an order of over $1,000 worth of blinds on this website and waited for over two weeks without receiving any shipment or any contact about the order from the company. When I tried to contact them, no one responded to me. When I finally got hold of them, I was told that they did not have the specification of the products I ordered, however, they did charge my credit card in full on the day I put the order in. I requested to cancel the order and I was told that it usually takes more than a week to get refund (I still have not received my refund as I am writing this message). My advice is to avoid doing business with this vendor if at all possible.

I ordered blinds from justblinds.com on 11/10/2010. The blinds never shipped, and two different customer service representatives lied about it. They keep giving me fake shipping dates, each saying the previous representative "didn't submit the order." I am now trying to recover my money from this scam.

I have read a lot of reviews about this company online, and apparently this used to be a reputable company. But read the reviews from this year. This company has devolved into a scam, using the past positive reviews to trick people into ordering and never delivering blinds at all.

Looks like I will have to dispute the charges on my credit card, and file a fraud complaint with the Texas Attorney General's office.

All I wanted was a small set of blinds for one of my bathrooms, and instead what I got was a huge hassle and NO blinds at all. AVOID THIS SCAM!

The first time I purchased blinds form just bilnds.com they did not sent all the parts for proper installation.
When I contacted customer service for the parts needed the employee stated that( if I had used an interior designer the mistake would have been prevented!) yet they sent the parts anyway. The next two purchases went without a problem. The next and final order I will ever do with them I purchased two different colors of which one was correct and the other was not. The blinds that were sent incorrect were not only the wrong color from the website but did not match with themselves. The trim kit and the bottom rail did not match the color of the blinds. When contacting customer service to correct the problem they were short on responses and sent an additional trim kit that matched the wrong color blinds sent in the first delivery. I was left with the color I did not choose with no response form customer service. Very unhappy!

We ordered directly with a JustBlinds representative for blinds that were to be 75" long. The blinds received were 73" long. When we called customer service, they were no help whatsoever - they wanted us to pay for a whole new order.

You better hope your blinds fit and you are happy the 1st Time! They do not follow their customer satisfaction policy. I read it several times and ask specifically about it and was told 3 different things by 3 different reps.
I was also told my children were not the customers and only adults were covered. So kids rooms do not count!