JustBlinds

I bought two custom cellular shades. They arrived quick, they were easy to put up, and they look great. Thank you Just Blinds!

It was a very easy step by step process of building the shade.

I recently made a large order of blinds and shades for my new home. I wanted to say that justblinds.com made purchasing my blinds and shades so simple. There are so many aspects of the website that I love I can't even list them all!

The order was made, payment made (which was stupid cheap I might add! A big PLUS in my book!), and two days later I got an email stating that the first set of blinds were getting ready to be shipped! All of my blinds and shades got delivered in the time that the website said they would.

Upon opening all the blinds and shades, they were a PERFECT fit on the windows they were installed in. They also looked beautiful to boot! One set of vertical blinds I had ordered came with all the proper mounting brackets, but when I went to install them I realized that I had screwed up on my order. I should have ordered outside mount brackets instead of inside mount.

I emailed customer service about the issue, stating that it was totally my fault and was willing to pay whatever I needed to to get the outside mount brackets. Within a couple hours I received an email from a Rebecca stating that the new outside mount brackets would be sent to me at no charge! I responded with a big THANK YOU and then asked when I could expect the brackets. I got a response later that evening from another girl in customer service who said that the brackets had been shipped out already and I should receive them within 5-10 business days, which is perfect since I am moving out of the house they will be shipped to at the end of this month!

All in all, I must say that I am super satisfied with the product, the customer service I received, and how beautiful the blinds and shades turned out to be! Thank you so much Justblinds! I am going to be referring a lot of people to you!

Pretty easy to order. Delivery was fast and no issues.

This is the second time we have ordered Just Blinds, price is great & installation is easy. Such a variety of colors!

Received my order for interior mount blinds on Wednesday. They sent brackets for an exterior mount system. If you try to use them as a top mount, it blocks the ability to open the window.
I have called each day, wed and thurs I received an automated msg that due to covid they are closed early and call back tomorrow.
Today I called at 11:30am and left my phone on hold for 2.5 hours with no assistance. I tried responding via Facebook as the automated msg states and received no communication. I tried reply to the customer service email and received a response that it is not monitored.
Even the instructions show this being mounted to a wall.
This is a joke I have a $350 shade I can't mount. I'm just so glad I only tried one before ordering for my entire house.

Today is Saturday and I received a call from a courteous rep named Michele. She asked for pics and confirmed incorrect mounting brackets and advised would send new brackets. Will wait and see, update when I have received.

So received an email Monday stating that the company didn't suggest the interior side mount brackets used in their interior mount bracket videos and that I should use the brackets supplied.
I responded and asked again how I was supposed to use these "universal" brackets as they are not to USA standard as they hit the window and keep you from opening the window. I have not had any response to my question. I have called yesterday and today and not got a return call.
Back to utter disappointment as I purchased something that you cannot utilize in America. They acknowledged the defect and the issue with this not being the correct mounting system, but then just go back and say sorry and stop contact.

Easy to install. Had easy reorder if I need more.
Installation instructions were clear and easy to follow. I will definitely order more.

Pretty easy to select the product, but prices are higher than the ones we saw last week on the same site.

Easy to choose product, size and options. Self ordering is a breeze.

Love your products and ordering is a breeze. This will be my third order with you and I will have at least one more this year.

DISHONEST SALESMAN FOR "JUST BLINDS" Bought from them for many years, Back in Nov. 2013 I went online to order three white blinds but couldn't find the same color "white" to match the other ones in my home that I bought from them in 2008. Since we added a room we needed to match the same color white as the rest of the house' but couldn't find that color white online as an option Therefore I called JustBlinds by phone the next day and talked to a gentleman telling him about my problem.He looked up my previous order (around 2008) and told me that he would send me that same color white even though it was no longer listed as an option online so I believed him. When the blinds came in they were a dull white (someone locally told me "off white or maybe antique white)). He ltold me that he looked it up and it was not listed on the internet but they had it) The rest of the house is white-white like a sheet of copy paper. I checked the box on the survey indicating the service was very poor. I think the salesman I talked to just wanted to make a sale knowing it was a different shade of white. Don't guess I'll be recommending them again. There went severak hundred dollars down the tube.

Sending wrong stuff, when i show them proof of the wrong one they ignore
Teriible costomer service stay away

I previously purchased a blind for a bedroom with three windows. The other two windows also needed to be replaced.

So far so good! Ordered what I needed and all fits and love the color.
Fit perfectly! Look clean and they are all uniform. Pull down with ease.

I am a repeat customer. I was so satisfied with my last order, I came back again. Good service & a great product.

Thank you I love my blinds fantastic service, also a big thank you to the fitter alan. I would definitely recommend this company.

Fairly easy to order on a kindle but a full computer would be easier. Use the window labels... it makes it easy to verify your order

We really love the quality of the blinds. Ordering was easy and customer service with MiMi was great. She was helpful and friendly.

I appreciate your company having the large blinds. I also appreciate the instructions on how to measure appropriately.

I placed an order 3 months ago that have still not arrived. Their customer service wait time is hours long. Buyer beware.

Everything was fine i will be buying more in the future... just have some other things going on for a while

Ordered 2 weeks ago no response frustrated how long will it take can't get through on the phone keep trying

Bought 4 of your blinds several years ago and am back for a couple more! They've been great... completely satisfied. Thank you!