JustBlinds has a rating of 3.3 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustBlinds most frequently mention customer service, free samples, and good quality. JustBlinds ranks 7th among Blinds sites.
The Blinds are great, the instructions were easy to understand, but your hardware sucks! I threw out ALL of the screws provided and bought new. Even using a hand screwdriver the Phillips heads stripped out and were useless.
I (thought) I ordered the (inside) installation of my blinds but I received the outside installation. Because of that I have a wide gap on each side of the blinds. But it could have been an error on my part during the measuring process. Other then that I'm very satisfied with the color & the way they look on my windows except for that one thing.
Easy to navigate web site. Reached to customer service for a few questions.
Order processing made easy. Competitive pricing. Good selection
Cory was very helpful and talked me through a few concerns.
Great experience.
Great price, easy install. Fit perfectly. Received item on time.
Easy to order, hope the colors are close to visual colors on computer
The blinds came and are beautiful. The hardware is absolute crap! The screws stripped while trying to install. Got those removed & used a better quality scew. The wing nuts are difficult to use & you may consider enclosing 1 or 2 extra. The installation process really requires 2 people. I installed on my own, however almost lost my mind!
I haven't been able to get them installed yet. I expect them to be great
Quick and easy to navigate with much information provided
Easy to navigate and order the exact sizes.
Blinds were all received in a timely fashion.
The design specialists via phone and chat helped immensely! I was able to send pictures via email and talk with a specialist. As I ordered, I chatted with another. Both made it a great experience!
Great color selection and prices! Very good experience so far.
I needed to close the gap, I sent pictures & was told they'd get right back to me. After 2 days I never heard from them again. Never responded to my emails for status, just blew me off.
Never helped with the problem, stopped responding to my emails.
* JustBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I'm a repeat buyer. These shades have been the best! Easy to install, easy to use, fast shipping, looks great!
After some research for places to order blinds, I found this merchant appears to offer the best price for the custom fit blind required for my window. I look forward to receiving the blind, and after it looks upon installation.
If it was a bot, well done! But, the bot or person showed me colors and I was able to match it perfectly just online. My daughter bought her entire house of blinds from you - and recommended to me!
The biggest advice I can give is use their customer service before purchasing. So helpful in getting the correct measurements and answering those weird pesky questions to make sure you get exactly what you need. We love these curtains and couldn't more happy with how they all turned out. Using Customer Service gave us a contact and resource that proved invaluable. Worth every penny.
It was nice that I could take my time. Measure and re measure save my cart and return to make sure everything was good.
I have received and installed all but one of my blinds. I did my whole house and it really helped that I could name my blinds. I love them and they look great in my windows!
If you don't know what you're doing and don't have someone to help you measure, the process is rather difficult.
As long as the pictures to pick actual color are true in color, it's fine, but I'd like the companies that offer free samples to be sent first. I took a gamble on this one since it's for our rec room. Thankfully the grey tone was what I was hoping for. And these cordless full bamboo shades offer more privacy, and cut more light than cordless woven bamboo shades.
As long as the pictures to pick actual color, it's fine, but I'd like the companies that offer free samples to be sent first. I took a gamble on this one since it's for our rec room
All went smoothly and very happy with the final product. Would definitely order again.
... my initial order was lost. Had a great phone experience with the customer service rep who tracked down the issue and got the ball rolling. Received my blinds in short order. Easy to install and they look great.
Had a great phone conversation with Carrie Norton who tracked down the problem with my order and got the ball rolling. She kept in contact via e-mail as the order was reprocessed. No one likes to have to call customer service, but if they do, I hope they have as positive an experience as I had with Carrie Norton.
* JustBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Craig. I am sorry to hear that your original order was lost. I can imagine that this was frustrating and I apologize. I am happy to hear that Carrie was able to provide exceptional customer service and have the issues resolved. -- Ava N
I was very happy with the color and installation. One blind seemed a little short, but we were able to pull it down good enough to cover the space a bit better. The others were great. One thing to note: They block the light when you look at them straight on, but the slant causes the light to come in at a downward angle. They are not advertised as light blocking, but I was surprised at this.
Overall, very pleased.
The website ordering page was a little wonky, but we figured it out.
Measuring our windows is a little intimidating, fearful of making an expensive error. But when the first batch of blinds arrived, everything fit perfectly.
When naming a window, if there is an "&" in the name, the software does NOT accept it. After several attempts, these entries were discarded. Finally I deleted the "&" and the entry was accepted.
When naming a window, if there is an "&" in the name, the software does NOT accept it. After several attempts, these entries were discarded. Finally I deleted the "&" and the entry was accepted.
* JustBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We have ordered multiple blinds at different times after trying out a few blinds from JustBlinds. Great products, easy to install and when we had a product that was broken, the replacement was easy and fast! Lovely and high end blinds for a really affordable price.
Good price, fit well, deliver on time. The only thing is that blind is too short there is much space on the botton of the window opening so too much light is coming in.
With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.
Hello Louis. I am so sorry to hear that we have dropped the ball in communication. I would love to look into this further. Please email your order number and any photos to socialcare@justblinds.com. We are happy to help. -- Ava N