• JustBlinds

JustBlinds

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Overview

JustBlinds has a rating of 3.3 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustBlinds most frequently mention customer service, free samples, and good quality. JustBlinds ranks 7th among Blinds sites.

  • Quality
    277

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Positive reviews (last 12 months): 93.5%
Positive
174
Neutral
4
Negative
8

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9,803 reviews

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How would you rate JustBlinds?
Top Positive Review

“The Blinds are Great, the Installation Hardware is Terrible.”

Ray S.
8/20/24

The Blinds are great, the instructions were easy to understand, but your hardware sucks! I threw out ALL of the screws provided and bought new. Even using a hand screwdriver the Phillips heads stripped out and were useless.

Top Critical Review

“Almost satisfied.”

Patricia W.
9/4/24

I (thought) I ordered the (inside) installation of my blinds but I received the outside installation. Because of that I have a wide gap on each side of the blinds. But it could have been an error on my part during the measuring process. Other then that I'm very satisfied with the color & the way they look on my windows except for that one thing.

Reviews (491)

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customer service (308)
Thumbnail of user chuckw340
Washington
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Easy to navigate web site. Reached to customer service for a few questions.

Quality
Thumbnail of user susand3423
Indiana
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Order processing made easy. Competitive pricing. Good selection

Quality
Thumbnail of user timk973
Montana
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Cory was very helpful and talked me through a few concerns.
Great experience.

Quality
Thumbnail of user lindag3845
Florida
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Great price, easy install. Fit perfectly. Received item on time.

Quality
Thumbnail of user eveg90
Montana
2 reviews
0 helpful votes
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July 9th, 2024
Verified purchase

Easy to order, hope the colors are close to visual colors on computer

Quality
Thumbnail of user janac167
Wisconsin
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

The blinds came and are beautiful. The hardware is absolute crap! The screws stripped while trying to install. Got those removed & used a better quality scew. The wing nuts are difficult to use & you may consider enclosing 1 or 2 extra. The installation process really requires 2 people. I installed on my own, however almost lost my mind!

Quality
Easy to use
March 22nd, 2024
Verified site experience
• Previous review
Thumbnail of user dianep2271
California
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I haven't been able to get them installed yet. I expect them to be great
Quick and easy to navigate with much information provided

Thumbnail of user lawrenced731
California
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Easy to navigate and order the exact sizes.
Blinds were all received in a timely fashion.

Quality
Thumbnail of user michelem1646
Iowa
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

The design specialists via phone and chat helped immensely! I was able to send pictures via email and talk with a specialist. As I ordered, I chatted with another. Both made it a great experience!

Service
Quality
Thumbnail of user johnc12099
Massachusetts
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Great color selection and prices! Very good experience so far.

Quality
Thumbnail of user louisl529
Michigan
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase
• Updated review

I needed to close the gap, I sent pictures & was told they'd get right back to me. After 2 days I never heard from them again. Never responded to my emails for status, just blew me off.

Never helped with the problem, stopped responding to my emails.

* JustBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user socialc2
SocialCare .. – JustBlinds Rep

Hello Louis. I am so sorry to hear that we have dropped the ball in communication. I would love to look into this further. Please email your order number and any photos to socialcare@justblinds.com. We are happy to help. -- Ava N

Easy to use site
April 5th, 2024
Verified site experience
• Previous review
Thumbnail of user kimberlyg1787
Arizona
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

I'm a repeat buyer. These shades have been the best! Easy to install, easy to use, fast shipping, looks great!

Quality
Thumbnail of user belindam352
New Mexico
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

After some research for places to order blinds, I found this merchant appears to offer the best price for the custom fit blind required for my window. I look forward to receiving the blind, and after it looks upon installation.

Quality
Thumbnail of user cynthiad1866
California
2 reviews
0 helpful votes
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May 16th, 2024
Verified purchase

If it was a bot, well done! But, the bot or person showed me colors and I was able to match it perfectly just online. My daughter bought her entire house of blinds from you - and recommended to me!

Quality
Thumbnail of user markm6284
California
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

The biggest advice I can give is use their customer service before purchasing. So helpful in getting the correct measurements and answering those weird pesky questions to make sure you get exactly what you need. We love these curtains and couldn't more happy with how they all turned out. Using Customer Service gave us a contact and resource that proved invaluable. Worth every penny.

Service
Quality
Thumbnail of user kellym2750
New Mexico
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

It was nice that I could take my time. Measure and re measure save my cart and return to make sure everything was good.

I have received and installed all but one of my blinds. I did my whole house and it really helped that I could name my blinds. I love them and they look great in my windows!

Quality
Thumbnail of user kevina2048
Washington
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

If you don't know what you're doing and don't have someone to help you measure, the process is rather difficult.

Service
Quality
Thumbnail of user karenl3065
Florida
3 reviews
0 helpful votes
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April 12th, 2024
Verified purchase
• Updated review

As long as the pictures to pick actual color are true in color, it's fine, but I'd like the companies that offer free samples to be sent first. I took a gamble on this one since it's for our rec room. Thankfully the grey tone was what I was hoping for. And these cordless full bamboo shades offer more privacy, and cut more light than cordless woven bamboo shades.

Quality
As long as the pictures to pick actual color, it's...
February 17th, 2024
Verified site experience
• Previous review

As long as the pictures to pick actual color, it's fine, but I'd like the companies that offer free samples to be sent first. I took a gamble on this one since it's for our rec room

Thumbnail of user daned54
California
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

All went smoothly and very happy with the final product. Would definitely order again.

Quality
Thumbnail of user williamd4075
California
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I am a returning customer and as always I am very happy with my order, from start to finish.

Quality
Thumbnail of user craigm1281
California
1 review
0 helpful votes
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April 13th, 2024
Verified purchase
• Updated review

... my initial order was lost. Had a great phone experience with the customer service rep who tracked down the issue and got the ball rolling. Received my blinds in short order. Easy to install and they look great.

Had a great phone conversation with Carrie Norton who tracked down the problem with my order and got the ball rolling. She kept in contact via e-mail as the order was reprocessed. No one likes to have to call customer service, but if they do, I hope they have as positive an experience as I had with Carrie Norton.

* JustBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user socialc2
SocialCare .. – JustBlinds Rep

Hi Craig. I am sorry to hear that your original order was lost. I can imagine that this was frustrating and I apologize. I am happy to hear that Carrie was able to provide exceptional customer service and have the issues resolved. -- Ava N

Pretty simple site to navigate
February 15th, 2024
Verified site experience
• Previous review
Thumbnail of user elainet369
Oregon
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

I was very happy with the color and installation. One blind seemed a little short, but we were able to pull it down good enough to cover the space a bit better. The others were great. One thing to note: They block the light when you look at them straight on, but the slant causes the light to come in at a downward angle. They are not advertised as light blocking, but I was surprised at this.
Overall, very pleased.

Quality
Thumbnail of user williamc5070
Oregon
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase
• Updated review

The website ordering page was a little wonky, but we figured it out.
Measuring our windows is a little intimidating, fearful of making an expensive error. But when the first batch of blinds arrived, everything fit perfectly.
When naming a window, if there is an "&" in the name, the software does NOT accept it. After several attempts, these entries were discarded. Finally I deleted the "&" and the entry was accepted.

Quality
When naming a window, if there is an "&" in the name,...
February 26th, 2024
Verified site experience
• Previous review

When naming a window, if there is an "&" in the name, the software does NOT accept it. After several attempts, these entries were discarded. Finally I deleted the "&" and the entry was accepted.

* JustBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user crystalc1039
District of Columbia
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

We have ordered multiple blinds at different times after trying out a few blinds from JustBlinds. Great products, easy to install and when we had a product that was broken, the replacement was easy and fast! Lovely and high end blinds for a really affordable price.

Service
Quality
Thumbnail of user ariela127
Spain
1 review
0 helpful votes
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April 30th, 2024
Verified purchase
• Updated review

Good price, fit well, deliver on time. The only thing is that blind is too short there is much space on the botton of the window opening so too much light is coming in.

Quality
Good price
March 5th, 2024
Verified site experience
• Previous review

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With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.

Company Representative

Thumbnail of user socialc2
SocialCare ..
Typically does not respond to reviews

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