JustBlinds

Repeat customer. Website is easy to navigate. Great product

The website was very self explanatory! No trouble whatsoever! They also arrived in a very timely manner! They fit perfectly and I didn't have to call the company for any reason. Will order from this company again if i should need any more blinds.

My experience with Just Blinds has been extremely disappointing. The level of customer service they provide is absolutely terrible. They constantly give you the runaround for weeks without any updates, and even if you manage to speak to a friendly customer service representative, there is no way to reach them again. I strongly advise against relying on their delivery promises; it's better to find another company. They simply do not deliver, and their customer service is abysmal.

4 of the slats on my initial order came with scratches, and although they did replace them some of the other slats are starting to warp. They're not in a very hot area since there's a tree in front of that window and only gets morning sun. I think it's that kind of slats because the blinds from my previous order are perfectly nice and straight.

So easy! Measure and place order! The blinds arrived in a timely manner and I had 24 hours to make any change needed.

Ordering was pretty straightforward. Shipping was a mess, I could track the order going back and forth across the United States in no discernible pattern. Along the way there was damage to the packaging and a new label needed to be added. Receipt was many days past expectations, I documented the damage, thankfully none of the contents were broken or lost.
Due to the size of the window the only option was motorized lift, I opted for top down/bottom up control on honeycomb shades. I ordered the standard remote with the understanding that using a phone app was also available. The remote only operates the bottom-up functionality and the phone app only will connect to the top-down functionality. Not only that, it appears only one device may be paired to either operation. Regardless of following all (extremely limited) documented instructions and sending extremely detailed steps in the process I've followed the support organization suggests I am at fault. No elaboration has been provided.

Explained in overall experience window. I plan to pursue the issue with the manufacturer of the the motor drives that provide the app as I would hope they can provide competent technical support. Unfortunately at this time I'm expecting that the functionality I expected (one controller for all functionality and ability to control from multiple devices) may not be possible.

We had an issue, our fault, but, Just Blinds made it right at their expense! We have ever experience customer service like this before, ever! They were so easy to work with and I will use them again for sure! Thank you, Just Blinds!

Easy to place order, very clear! Recieved samples very quickly. Blinds delivered in perfect condition with all the brackets needed to hang. We bought these to replace existing patio door blinds and they work great!

Easy instructions and it was a smooth process for ordering blinds from start to finish!

Almost felt like I was talking to a salesman, awesome choices!

It's not good that my blinds were only a little over 3 years old and the string broke, and the color has been discontinued.

We are shopped here for a number of years always great service.

I purchased 4 roman shades and, as required, I proved the exact measurements of my 4 identical windows. When I started to install the shades I could tell right away they were too narrow and the lengths appeared to be random as well. I called JustBlinds and a customer service agent started to explain that mistakes were not a part of their standard warranty and they would not be assisting me any further. What does a "warranty" have to do with a manufacture mistake? Furthermore, regarding the quality and configuration of the roman shades - very cheap looking and the draw cord is behind the shade and you have to reach behind the shade (between the shade and the glass) to find it...not good. I am letting my CC company handle this "shady" transaction.

Awesome! Repeat customer. I will continue to be a repeat customer. Exceeded expectations.

Loved the 3 cellular shades I got!. Easy ordering. Easy install. Best price I found anywhere including Big Box stores' sales prices which were still TWICE as much… ON SALE! (I have NO IDEA who would actually pay full price).

For example, I paid $85 per blind… HALF the other quotes. Really adds up when you're covering multiple windows.

Not super fast delivery but I wasn't in a rush so it was fine (about 3-4 weeks) and understandable since they are a custom made item

I bought these double cell blinds in order to preserve warmth at night. I noticed a lot of cold was radiating into the room even tho my windows are double pane. You can really feel the improvement now. The chill is gone. Hoping my heating bill goes down too.

I need to cover 5 more windows and I will get them from this company again. Highly recommend!

If they make a mistake even when you've proven through photos they made wrong size with your correct measurements, they refuse to honor guarantee of remaking or refunding. They lie—they'll say they have no measuring instruction on site (after you've referenced it) when in fact they do have info on site. The self important reps parrot each other: "I have as much authority as a manager." They are arrogant and argumentative. They don't care about repeat customers. Promos are misleading enough to be considered deceitful: "buy 3 get 1 free" should be worded "buy 3 get 4th one free". Devious and deceptive—horrible people and company…there are reputable companies out there that stand by their policies and care about satisfied customers and repeat business—this is not one of them.

Thank you for the ease & assistance in ordering blinds for a primary bedroom and family room. I took advantage of ordering multiple sets of samples in diverse types from faux wood & wood materials to Roman shade fabrics, woven woods, and horizontal shade material. It was worth ordering the multiple samples as I changed my decision after seeing, touching, and placing samples with wall/trim color. I took advantage of asking questions on the virtual help line. However, when it came down to selecting tape color on the wood blinds, I called to visit with a real person regarding accuracy of colors, since tape samples are not available (an option that would be beneficial to add). However, I appreciated the Enhanced Product Preview option on the wood blinds with my tape colors. This view gave me the opportunity to see the colors & tape combo on a virtual window & added to my comfort level when ordering the blinds. The addition of adding the Deluxe Warranty was also a peace of mind expense I was willing to pay for. We did have a large window blind that arrived damaged. We contacted Customer Service, and they walked us through the replacement process with ease. They were very polite, helpful, and created a help file in case we needed to contact them again. Which we did and it made the process that much easier when they could pull the file up no matter who responded to our call.

I flip houses and this is the fifth time that I had ordered blinds. The orders have always been correct and the blinds have fit perfectly. E-mail communication has been great letting me know when the blinds were being made and when they were going to be shipped, which helps me with scheduling work. Shipping time is pretty quick considering you are getting custom made blinds. I have no complaints whatsoever with the service I have received and will continue to order more blinds.

I appreciate the free samples and coupon.
Site very user friendly.
The blinds arrived in a timely manner, easy to install. Grateful
Wonderful quality, beautiful construction
Very pleased and glad to have stumbled upon this site
Will tell friends

Super easy! From the pictures online to what showed up at my door - the blinds were perfect! These new blinds were a drop in replacement for those I was replacing. THANKYOU!

You make it easy: 1. Measure 2. Order 3. Install

Blinds arrived on time and safely packaged to prevent damage in shipment. Clear instructions made it a snap to install.

Hoping for continued good customer service.process good and blinds are too.

Great Selection! Great sale price with a discount and easy checkout. However, you have to clarify that you can not open these blinds vertically but slide them open.