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JW Computers has a rating of 4.8 stars from 1,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JW Computers most frequently mention fast delivery, customer service, and good price. JW Computers ranks 3rd among Computer sites.
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6,742 reviews
I highly recommend this business." "Their customer service is second to none." "The product quality is consistently outstanding, exceeding my expectations every time." "I was completely impressed with their professionalism and customer service
I ordered on a Friday and it took till the following Friday to be dispatched... Completely insulted by the delay and the way you think my time is worthless? Aust post took two working days to deliver what you took seven days to pack?
So easy and accept different pay platforms 😊
Not to mention that they upgraded my order for not having the right pc that was advertised on the website. I found them very easy to deal with.
Very easy and quick transaction. They had exactly what I needed and the speed at which the product was made available for collection was exceptional. Always happy to shop here.
It's at a convenient location for me and the staff have always been helpful. They have a good selection of items.
Easy to find the products I was after. Search option worked well. Prices seem to be pretty good as well.
I've shopped in store previously and the staff have been helpful. Prices were reasonable and free delivery on items.
Easy to navigate web site. Good parcel tracking and reasonable mailing rates.
JW are a good value computing retailer.
Shipping estimate didn't show until I entered address, even though I put in postcode in estimate.
Bought off JW Computers before. Known reliable name.
Good customer service easy online ordering. Information was accurate.
Helpful and enthusiastic
Available, all in one store competitive price.
Fast delivery, well packaged, item was exactly what I ordered
Best price for the item I was looking for
Good transaction, knowledge staff and the store is in a good location which is very handy
Local and purchased there previously
Return customer. I used to have reason for purchasing refurbished laptops from here. Have a need form them again, and this store has the best deals.
Good products in the past
Excellent response. Great staff. Happy shopping. Thanks.
Been always shopping with JW. Trust store.
Fast response time and helpful once I arrived to pickup the product, great customer service.
Suggested from a friend who picked up a new setup. Needed a monitor quickly and pointed me the right direction to a reliable business
After accepting my purchase online on your website at checkout. I was surprised to see the extra charge of $15.00 for using Afterpay, something, I have not experienced with previous online purchases.
And having paid a delivery fee the courier StarTrack, who, I presumed was going to deliver to our home made the delivery to a post office approximately 14 klm away. The parcel had been held at StarTrack for a week prior to delivery to the post office.
When we finally collected the parcel we thought we had been sent the wrong product due to the oversized box. After opening this oversized box a much smaller box was discovered floating around inside. The interior of this oversized box did not contain any packing whatsoever so the iPad box had been rolling around all the way from the company. We were extremely apprehensive that the product may have become damaged in transit.
Because I thought the product was a good price initially before I was charged the $15.00 for using Afterpay.
Always a good experience- will use again and recommend to others
Used before and happy with pricing and service
Great transaction however no tracking number was provided.
Did not provide me with tracking number.
Cheapest price. I missed a better offer that had expired on Amazon.
I used JW Computers for the first time to purchase my Thinkpad laptop computer and everthing went off without any problems easy to order online and delivery was fast.Thankyou from Satisfied Customer
Just saw their computer laptop range online so though I would give them a try and very happy I did because the service and delivery was fast
Professional people; No hassles and no delay. Very prompt shipment and very well packed. Highly recommended people and will definately be buying from in future. The best prices and service in Australia.
Price and former sales through ebay
Easy to navigate and find what I the required projector lamp and compare price with other sites.
Availability and price of item
Availability of items as a great price.
Price and availability of required items
Quality local Australian company
Excellent service. Fast shipping. Would highly recommend JW.
Best advertised price.
Convenient purchase. Although there was no option to replace the ear cups, they are leather so it would be long lasting until worn out.
Good headphones.
Website was easy to use and super fast delivery ordered on the public holiday and came from Sydney two days later
Found online and had the product at $30 cheaper price than at other places
So far good have to order more parts to make a clear review
Great customer service and will definitely be going back.
Exactly what I wanted, great quality, prompt delivery.
Very happy with JW services.
Sourced a monitor which was hard to find elsewhere.
My experience with the store and staff was a pleasant experience. The staff were friendly and the store easy to navigate. However some more easily accessible information about postage would be helpful.
I emailed the store and received a reply within a couple of days that cleared up any confusion I had with my purchase.
Easy to deal with. Fast delivery. Product as described.
Competitive price
I added the item I wanted, created an account and paid for it on Sunday. It shipped from Queensland on Tuesday, arrived in Victoria on Wednesday and final delivery happened on Thursday. I can never really get over how smooth online shopping is.
You had the HOTAS available, you displayed expected shipping times, you were in Australia and I needed it quickly.
Gain trust and grow your business with customer reviews.
JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
