• JW Computers

JW Computers

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Overview

JW Computers has a rating of 4.8 stars from 1,287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JW Computers most frequently mention fast delivery, customer service, and good price. JW Computers ranks 3rd among Computer sites.

  • Service
    187
  • Value
    12
  • Shipping
    1273
  • Quality
    10

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.6%
Positive
1,023
Neutral
31
Negative
27

Instant Feedback

6,742 reviews

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How would you rate JW Computers?
Top Positive Review

“I highly recommend this business."”

Smerble D.
10/2/24

I highly recommend this business." "Their customer service is second to none." "The product quality is consistently outstanding, exceeding my expectations every time." "I was completely impressed with their professionalism and customer service

Top Critical Review

“I ordered on a Friday and it took till the following...”

Simon P.
11/9/24

I ordered on a Friday and it took till the following Friday to be dispatched... Completely insulted by the delay and the way you think my time is worthless? Aust post took two working days to deliver what you took seven days to pack?

Reviews (1,287)

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Reviews that mention popular keywords

customer service (134) delivery time (57)
Thumbnail of user gerryc144
Australia
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase
Reason I chose this business:

Availability

Shipping
Thumbnail of user katherinec1128
Australia
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Quick delivery with everything well packaged. Will shop from them again.

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Thumbnail of user scottb3919
Australia
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Efficient. Authentic seller. Very professional. Quick delivery.

Reason I chose this business:

Read reviews.

Shipping
Thumbnail of user stevenn1001
Australia
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Overall good and would use again, one criticism is overwhelmed with emails.

Reason I chose this business:

On line search, had best price for the laptop I chose.

Shipping
Thumbnail of user michaeld7845
Sweden
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Straight forward ordering system. Monitor arrived as advertised.

Reason I chose this business:

Had what I was looking for.

Shipping
Thumbnail of user jamiem1423
Australia
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Excellent experience from start to finish. Very happy on all counts.

Reason I chose this business:

Word of mouth from a coworker within IT

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Thumbnail of user vanh160
Australia
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

The services was excellent. I got notified through all process. Thank you

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Thumbnail of user vladimirm137
Australia
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Highly positive, the product meets all my expectations. Many thanks!

Reason I chose this business:

The product you have offered is unique in it`s specification combination (RAM+Videocard+Storage+CPU). It is prospective for years ahead.

Shipping
Thumbnail of user jacobn337
Australia
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

The website was easy to navigate and the delivery was very quick. Thank you very much!

Reason I chose this business:

Had the best prices for the parts I wanted.

Shipping
Thumbnail of user abbif8
Australia
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Quick delivery, highly recommend. Great value and items were as described.

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Thumbnail of user terrym1939
Australia
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Order was easy to place only snag was the processing took longer than expected.

Reason I chose this business:

I have had a good experience with ordering equipment I needed from you.

Shipping
Thumbnail of user peter246
Australia
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Order not received yet. Poor service, poor time lag. Never again.

Poor

Reason I chose this business:

I wish I hadn’t

Service
Shipping
Thumbnail of user peterd2458
Australia
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Took my order & had it transferred to the store of my choice where I picked it up with no problems.

Reason I chose this business:

For this purchase they were very well priced and had the monitor in stock.

Shipping
Thumbnail of user brettr278
Australia
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Very friendly staff when I was enquiring about my pc. Also very helpful when I was purchasing it.

Reason I chose this business:

Purchased form JW before and had a positive experience and this time was the same

Shipping
Thumbnail of user tmd8
Australia
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Reliable: On time, as described, clear communication all the way. Would recommend.

Reason I chose this business:

Because PLE was useless in WA!
Product price, and postage fees from JW were reasonable.

Shipping
Thumbnail of user parveshs6
Australia
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Good as recommended by my friend and he has knowledge of IT peripherals

Reason I chose this business:

Rate was reasonable

Shipping
Thumbnail of user dhaerendrap
Australia
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase

I am very happy with the shopping experience.
I haven't used the product yet.

Reason I chose this business:

Have shopped here many times.

Shipping
Thumbnail of user jc1907
Australia
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Great purchase so far………………………………………………………………………………..

Reason I chose this business:

Value for money and pickup available.

Shipping
Thumbnail of user bos94
Australia
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Quick customer service, good service. Easy to deal with. Thanks

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Thumbnail of user rogerl855
Australia
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Good and after service follow up professionally. So far it is working well.

Reason I chose this business:

Item meet the need with reasonable price.

Shipping
Thumbnail of user michaelm14945
Australia
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Easy purchase. All good as expected. Would recommend JW to buyers.

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Thumbnail of user darrenm539
Australia
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Really Easy, good communication and always great competitive prices

Service
Shipping
Thumbnail of user kenethr5
Australia
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Refurbished laptop came in perfect condition and in only 3 days after purchase.

Reason I chose this business:

Based on some thorough personal research, JW had a more reliable guarantee than Ebay as I was looking to buy a refurbished laptop for cheap and it worked out.

Shipping
Thumbnail of user kristieh144
Australia
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Great. Really easy process and order was ready for pick up sooner than expected.

Reason I chose this business:

Good deal on monitor

Shipping
Thumbnail of user perlav24
Australia
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Everything was very easy and fast, the product is in perfect condition

Service
Shipping

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From the business

JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.

Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!

Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.

Company Representative

Thumbnail of user georgew799
George W.
Typically does not respond to reviews

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