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JW Computers has a rating of 4.8 stars from 1,287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JW Computers most frequently mention fast delivery, customer service, and good price. JW Computers ranks 3rd among Computer sites.
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6,742 reviews
I highly recommend this business." "Their customer service is second to none." "The product quality is consistently outstanding, exceeding my expectations every time." "I was completely impressed with their professionalism and customer service
I ordered on a Friday and it took till the following Friday to be dispatched... Completely insulted by the delay and the way you think my time is worthless? Aust post took two working days to deliver what you took seven days to pack?
Order process was nice and simple, and the product arrived sooner than I expected.
JW Computers had the best price I could find on this product at the time.
Poor communication to customer informing ETA: customer had to constantly follow-up with support (total 4 calls),
Called 4 times to ask for ETA and was promised to call back which never happened.
Easy & painless. Found exactly what I needed in seconds and it came within the week!
Always has the best prices and the best shipping times.
Good job, I saw the product I needed. It was best quality out of all of them. Probably the thing I needed to record some gameplay on other devices!
It has the product I need
It was fine but delivery and getting my tracki by number was given at first but I got it in the end so it's alright
Had the product I wanted in stock for a reasonable price and shipped it very fast. Will definitely shop again.
Had the configuration of laptop I wanted in stock.
Easy to shop, it was painful waiting for auspost through express shipping and I'm aware this wasn't your fault
Very good experience at JW no problem at all. Order online then wait for text or email then pick up at store with no problem. Overall smooth transaction.
Fast service and friendly people
Good experience overall, very fast preparation of my order which I picked up at the store.
Cheapest price
JW Computer delivered what are advertised. Good on you and keep it up thanks.
Shipping was lightning quick (ordered one afternoon arrived before 8am the next day),
And I was impressed by how easy the process was. Also, the items were precisely as described for this ex-demo order.
You had a good range of ex-demo monitors which is what I was looking for. I appreciate the extended range.
Good price on router I wanted, easy to place order, good communication on progress of order, delivery was in a reasonable time after placing order.
Good price on router I wanted.
I was kept informed the whole way about the delivery process and it arrived as advised.
Chosen by my son.
This seller was supposed to send me a replacement NVMe SSD Drive, but since the parcel was poorly packaged, it's either the seller did not put the drive in the parcel and has been dishonest or someone has tampered with it and stole the drive during transit.
The seller was unwilling to help and the customer service does not care, customer service thinks I'm the one who's being dishonest.
Ask yourself this question = How can they post an expensive drive by poorly packing it and not insuring it as well? I have shopped with many different computer shops before, and JW Computers is definitely the worst! Buyer beware! You've been warned.
Tip for consumers:
Buyer Beware! Avoid this seller!
Good and efficient and was able to supply in good time the equipment i required
Every thing went well - no issues at all. Bought product previously from your company
Delivery arrived a week earlier than the ETA, Shipping was sent out nearly straight away, very happy
Cheapest Price for the PSU I was looking to purchase
The experience was great, fast delivery and affordable prices.
Easy purchase online and being a previous customer I had trust in the team providing a quality product.
I've been a previous customer and had a good experience last time.
It arrived just in time for Elden Ring. I will buy computer parts from you guys again when GTA 6 comes out.
It was the cheapest 7800xt at the time and I did not regret it
Easy to use website and fast delivery. I would definitely buy again.
Repeating customer.
Jw computers were very helpful through the whole process of my order being worked on!
I had an isssue with a light an headset issue but it was fixed immediately!!! Great staff members
The amount of good reviews I saw! & I must saw the service was A1 to the point of delivery
Great customer service
Easy to order. Good delivery time. If anything I got too many emails on ordering/processing/delivery confirmation.
Good price product available
Very helpful staff, and able to assist with expediting an order when the urgency level at my end went up, they certainly delivered!
JW Computers are local, and the staff not only know what they are talking about, they know what I am talking about too! Super helpful
Gain trust and grow your business with customer reviews.
JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
