• JW Computers

JW Computers

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Overview

JW Computers has a rating of 4.8 stars from 1,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JW Computers most frequently mention fast delivery, customer service, and good price. JW Computers ranks 3rd among Computer sites.

  • Service
    188
  • Value
    12
  • Shipping
    1274
  • Quality
    10

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.6%
Positive
1,023
Neutral
31
Negative
27

Instant Feedback

6,742 reviews

2
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How would you rate JW Computers?
Top Positive Review

“I highly recommend this business."”

Smerble D.
10/2/24

I highly recommend this business." "Their customer service is second to none." "The product quality is consistently outstanding, exceeding my expectations every time." "I was completely impressed with their professionalism and customer service

Top Critical Review

“I ordered on a Friday and it took till the following...”

Simon P.
11/9/24

I ordered on a Friday and it took till the following Friday to be dispatched... Completely insulted by the delay and the way you think my time is worthless? Aust post took two working days to deliver what you took seven days to pack?

Reviews (1,288)

Rating

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Other

Reviews that mention popular keywords

customer service (134) delivery time (57)
Thumbnail of user milosr13
Australia
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I have only had great experiences with the bankstown store. Very helpful, professional, knowledgeable staff

I called to confirm my order and delivery date. They promised the date, and delivered on it. Awesome

Reason I chose this business:

Close to home, great service, great prices

Service
Shipping
Thumbnail of user bradj310
Australia
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Awesome! Everything happened as expected which unfortunately we find some of our suppliers really struggle to achieve!

Reason I chose this business:

Had what we wanted.

Shipping
Thumbnail of user abbym284
Australia
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Great experience the service was excellent and delivered promptly

Reason I chose this business:

Purchased from them before and was very pleased.

Shipping
Thumbnail of user edmondc39
Australia
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Great customer service, fast delivery and awesome products and the best prices

Reason I chose this business:

Great products and even better prices

Shipping
Thumbnail of user samuals12
Australia
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Super easy no issues. Ordered with ease and came as expected. Packing above and beyond

Shipping
Thumbnail of user nealh150
Australia
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 characters50 character50 characters...I DONT DO FEEDBACK,if there is a problem i will let you know.

Reason I chose this business:

Shopped with them previousley and never disapointed

Service
Shipping
Thumbnail of user aarong841
Australia
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I find experience good since I been going for over 10 years as serve my need

Reason I chose this business:

Because convenient as it is located near where live

Shipping
Thumbnail of user danas1045
Australia
1 review
0 helpful votes
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May 21st, 2024
Verified purchase
Service
Shipping
Thumbnail of user guzmanb5
Australia
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

The shipping was excellent. It was fast and everything was carefully organized in a box.

Reason I chose this business:

Affordable price and careful shipping.

Shipping
Thumbnail of user mukeshm30
Australia
1 review
0 helpful votes
  • Send Message
May 21st, 2024
Verified purchase
• Updated review

I have got best experience and Easy to make purchase and best price,

Reason I chose this business:

Best experience and best price and easy to make required pc part. Today I could not find Intel Wi-Fi 7 BE 202 on board adaptor.

We are thinking for free delivery
December 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

JW computer provide good service

I did not get any difficulty to process order
November 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I am regular customer.

Best Price and easy to process order
October 24th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Best price and easy to find the best product.

Good Customer service and some time good price
October 24th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Due to good price.

I was bit Nervous but your online service is great
October 16th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good service and easy to buy computer products

Thumbnail of user damians156
Australia
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Great, thank you
Great, thank you
Great, thank you
Great, thank you
Great, thank you
Great, thank you
Great, thank you
Great, thank you
Great, thank you
Great, thank you
Great, thank you

Reason I chose this business:

Recommended

Shipping
Thumbnail of user rebeccah2400
Australia
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Got good advice when i called up to discuss products. Ordering online was easy.

Reason I chose this business:

Ordered from JW computers before and you have afterpay

Shipping
Thumbnail of user grahamem7
Australia
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

JW easy to do online shopping. Product was ready to pick up within 30 minutes.

Reason I chose this business:

Price and service.

Shipping
Thumbnail of user rt289
Australia
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Simple & fast. Saw a great deal with the computer monitors and instantly went and bought two of them. No regrets!

Reason I chose this business:

Saw a great deal and just went with them

Shipping
Thumbnail of user leannes240
Australia
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Exceptional Service, super fast delivery. The website is easy to use and product is amazing.

Very knowledgeable and helpful.

Reason I chose this business:

Customer service, the reviews were spot on.

Service
Shipping
Thumbnail of user trevorw287
Australia
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Great selection of products at reasonable prices. Processing time could have been faster, but the item was shipped and delivered in good condition.

Reason I chose this business:

The item I was looking for seems to be hard to find. At least JW Computers listed the item at a fair price.

Shipping
Thumbnail of user thomast2232
Australia
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Quick and hassle-free experience. Item was delivered (interstate) with no hiccups. Great shopping experience with JW Computers.

Reason I chose this business:

The item I wanted was on sale at JW. My first experience shopping here.

Shipping
Thumbnail of user joshd586
Australia
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Great price! Great delivery time! Will definitely shop again.

Shipping
Thumbnail of user eduardoc321
Australia
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

My experience with JW has always been great. I've been building systems for more than 30 years so I always and in the look for available parts, and JW has been able to help me out very well.

Needed confirmation on the ram kit I bought. Because on the website there was a lot of them from the same brand but different specs. So I bought the one I needed and sent an email to please confirm you have it and don’t mix it up. JW responded quickly and also very detailed so I could rest assured.

Reason I chose this business:

Stock and availability. Customer service for me is good too.

Service
Shipping
Thumbnail of user chrisb4317
Australia
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Good product, simple ordering process, delivered quickly, good price

Shipping
Thumbnail of user haissama2
Australia
1 review
0 helpful votes
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May 18th, 2024
Verified purchase
Reason I chose this business:

Good prices, good quality and the Bankstown location is near me

Shipping
Thumbnail of user nicoley729
Australia
1 review
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

Great service and happy to use again. Thanks JW Computers

Reason I chose this business:

Online and limited availability of product

Shipping
Thumbnail of user daniile
Australia
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Paid for express postage, 4th April PM out of hours, and product only got shipped 10th April AM.
Not the greatest turn around

Reason I chose this business:

At the time was well priced and I was keen to support local businesses instead of going to dell, but shipping process took too long. Might rethink next time

Shipping
Thumbnail of user robbieh127
Australia
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Monitor arrived weeks before ETA.Thank you!
Freight was super quick and great communication.

Reason I chose this business:

Great previous experience

Shipping
Thumbnail of user jt709
Australia
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

Quick service and reasonably priced product.
Would shop at JW again.

Reason I chose this business:

Quick service and reasonably priced product.

Shipping

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From the business

JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.

Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!

Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.

Company Representative

Thumbnail of user georgew799
George W.
Typically does not respond to reviews

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