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KEH has a rating of 4.5 stars from 21,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service, and fast delivery. KEH ranks 1st among Camera sites.
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Nathan single handedly helped me through getting my camera gear after their security denied my payment for basically no reason "email not used with a vendor". My email is linked to my bank and has been used for every vendor purchase I've basically made to the card including Amazon and more. Well my payment got denied so I had to wait 2-5 days for a refund to make the purchase with PayPal and Nathan helped me to hold the purchase cart and change the order while not having to remake it so I can get my stuff. Got my package in 3 days after the PayPal went through. Thanks a ton!
User's manual (that came with the camera) was severely mangled due to size of shipping box being too small. The item (rated Ex) was crammed into the box, resulting in folds/creases. It required my time and effort to make it presentable/usable.
It was a good opportunity to take advantage of the KEH anniversary sale to purchase this lens. As always, the lens arrived in excellent condition.
This is not only my first time ordering from KEH but also my first used camera. The camera arrived safe and sound and was very well packaged. Everything with the camera is in good working order and excellent condition. I'm eager to start taking photos. I will definitely order from KEH again.
My camera lens arrived fast and In like new condition with all accessories promised. I would definitely order from KEH again.
I can always find exactly what I want at a great price! Packaging is excellent, too
Great experience Everytime I have purchased from them!
Came faster and in better condition than I expected based on grading
The Sigma 30mm f1.4 is in pristine condition with the hood and front and rear caps, as advertised. Thank you!
Bought on summer sale for half the price of a brand new GoPro. Shipped the next day and I received it a day later.
It's been great. Quick delivery and everything seems as described so far.
Great -but lens deserved a better than ugly rating.
I bought some new gear for me and my daughter. New for me but pre-loved I guess you can say. My whole experience was above my expectations.
I recently purchased these products used, and I was pleasantly surprised by their condition upon arrival. Despite being pre-owned, they appeared and functioned as if they were brand new. The packaging was intact, and there were no visible signs of wear or damage. Everything worked perfectly, exceeding my expectations for used items. Overall, it was a seamless and satisfying experience, and I would highly recommend considering used products from this seller.
I received my Nikomat FT2 actually sooner than expected, and it's condition was, as rated, truly excellent. No surprises, no disappointments.
First time buyer here. Found a good bargain-grade deal online and feel the price is very competitive (such that I googled to make sure it is not a scam...). The shipping is very fast and product quality is as described, no surprise. Eventually decide to return due to described issue (you have to try to decide even after knowing it). Getting RMA number is easy and the return is smooth. Even though I didn't become the final customer for my first order, I will return and buy again in future.
Ordering from KEH is very easy, and I always seem to receive items in the condition in which they are listed. I will definitely continue to buy from KEH in the future!
Hey Everyone At KEH! I just wanted to say a huge thank you for making it incredibly easy for me to replace my lost battery charger for my Canon 1ds Mk II DLSR camera. The whole process was super smooth, from ordering to the speedy delivery. I was impressed with the constant updates I received from KEH. I used to purchase all my camera equipment from B&H, but after this fantastic experience, I'll definitely be choosing KEH as my first choice from now on. I highly recommend KEH to anyone in need of camera equipment. Thanks again and may God bless you all for running such a great company. David
The lens I was looking from various sources for turned out to be available at KEH, not only at a significantly lower price than anyone on *B**, but also complete and in excellent condition. So not only was it the cheapest purchase, but in the best condition, enhancing the overall value. Bravo KEH (again)!
I received my lens in a timely manner and just as expected! It was in excellent condition and I am more than pleased with my purchase! It works great! Thanks!
Delivery was late but I did received the items very well packed
Thank you.
It said on the list that it was going to be a black version but when I got it was the silver one that I got. When I got the camera it was not working and it never really said that some parts are not working.
KEH always provides exceptional customer service. I have always found their used equipment grading to be very accurate and fair, order fulfillment rapid, and communications timely and clear. Count me as a big fan.
Everything was fast and simple. The gear arrived quickly and as described.
You guys are great: super fast shipping, well packaged items and conservative ratings on equipment. I've been a loyal customer for 25 or so years and couldn't be happier! Keep on keepin' on!
Pleased with purchase. Always find KEH have fair prices and fair grading of their equipment.
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Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
