• KEH

KEH

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Overview

KEH has a rating of 4.5 stars from 21,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service, and fast delivery. KEH ranks 1st among Camera sites.

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Positive reviews (last 12 months): 94.6%
Positive
1,342
Neutral
35
Negative
42
132
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How would you rate KEH?
Top Positive Review

“Won me over in the second half”

Ezekiel J.
9/1/24

Nathan single handedly helped me through getting my camera gear after their security denied my payment for basically no reason "email not used with a vendor". My email is linked to my bank and has been used for every vendor purchase I've basically made to the card including Amazon and more. Well my payment got denied so I had to wait 2-5 days for a refund to make the purchase with PayPal and Nathan helped me to hold the purchase cart and change the order while not having to remake it so I can get my stuff. Got my package in 3 days after the PayPal went through. Thanks a ton!

Top Critical Review

“Poor packaging”

Hans B.
8/7/24

User's manual (that came with the camera) was severely mangled due to size of shipping box being too small. The item (rated Ex) was crammed into the box, resulting in folds/creases. It required my time and effort to make it presentable/usable.

Reviews (21,874)

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Reviews that mention popular keywords

camera equipment (316) camera gear (318) customer service (1108) rating system (374) lens works (47)
Thumbnail of user justinef67
Washington
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

My purchasing experience was fantastic! The shipping was fast, and my item arrived in excellent condition, exactly as described. I couldn't be more pleased with my overall experience.

Thumbnail of user michaelm8233
Pennsylvania
2 reviews
0 helpful votes
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August 30th, 2024
Verified purchase

Excellent. Came as described in the Websight, much earlier than expected. Packaging of the product was outstanding. I am a very satisfied customer.

Thumbnail of user jeanchristianr
North Carolina
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I am impressed by how well stocked and how easy it was to deal with KEH. Highly recommended, my go to place when seeking photo gear.

Thumbnail of user mikee1230
Washington
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Received merchandise as ordered, well packaged and quick delivery. Two out of the three flashes were operational, one was not functioning. Two of the three flashes were listed (AI) as is. That's the chance you take buying as is. However, in the past I have purchased (as is) merchandise and everything I received was functional. You can depend on KEH to deliver! Completely satisfied!

Thumbnail of user stever2205
Illinois
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

I bought a Fuji xf 55-200mm marked excellent, it actually was more like new. Always great quick service. The lens works great. Keh camera is a great source for affordable camera gear for photographers on a budget.

Thumbnail of user stephene996
Michigan
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

I received my item well packed and in excellent condition. Fast delivery and the delivery person actually rang the doorbell. I will be using their services again.

Thumbnail of user kratzerg
Louisiana
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

KEH had exactly what I was looking for at and excellent price. The excellent plus condition of the lens is remarkable. I have ordered several lenses from KEH and have been very satisfied with quality, condition, and price.

Thumbnail of user henryt127
California
2 reviews
0 helpful votes
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July 30th, 2024
Verified purchase

I bought a used Sony A6000 for almost half the price it would cost new. The condition started Excellent and is definitely was. The thing looks brand new and has barely been used!

Thumbnail of user jacksonf92
Tennessee
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

It was my first time ordering from KEH and it couldn't have been easier! My lens arrived very quick and in perfect condition, I will definitely be getting more from KEH in the future!

Thumbnail of user jerryl997
Indiana
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I ordered an 80 to 200 used canon lens and it arrived right on time, works great and is more than I expected!

Thumbnail of user milesv17
Illinois
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Camera body was in good condition just missing the hot shoe cover (a cheap fix). However it came with a charger and no battery. I understand that it is used but the battery is an important part of the camera package.

Thumbnail of user andrewl2257
Georgia
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

So I ordered this Leica R3 and a lens on a Saturday and by that Tuesday the camera and lens were in hand. Incredible turn around! On top of that, the lens and camera were in excellent shape, exactly as described, and genuinely exceeded my expectations given my experiences with eBay sellers who kind of inflate the quality of their gear. The checkout process was easy and intuitive and let me just say KEH will be the first shop I turn to when I'm shopping for new gear to fill out my new Leica kit!

Thumbnail of user billh1772
Colorado
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Product options are always good with KEH, and the used gear is consistently in the condition outlined.

Thumbnail of user aprilz70
California
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

The lens and the cap haven't been cleaned well. The delivery was good. The camera situation seems fine so far.

Thumbnail of user williamc5579
California
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

KEH is amazing. I had a seamless transactions. Zero issues or complaints. Can't wait until its time for another camera.

Thumbnail of user ramonc244
California
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

I had no other issues with the delivery. Package arrived safely and no visual signs of surface damage.

Thumbnail of user chrish4112
Alaska
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

I got my items as described. Thanks! Fifty words Fifty words Fifty words Fifty words Fifty words Fifty words Fifty words

Thumbnail of user cassidyt27
New York
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Traded in my camera and got the exact price as my quote, plus some since i traded for store credit! My new camera came and was perfect! Very happy.

Thumbnail of user genm22
California
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

I got my camera and it is in amazing condition overall. 1 side of the microphone is very dirty with visible buildup of stuff, however, I tested the audio quality of the videos and it sounds fine. 1 thing that I'm actually concerned about is that the play button is hard to press. Unfortunately I'm not sure if that is just a common thing for this camera or if it just happens to be this specific camera. Overall my experience with this purchase was good! Compared to other resellers the price was fantastic as well! I really hate to not be leaving a 5 star review but I'm just a bit worried that I'll have to spend more money on repairs for the play button

Thumbnail of user jonathanr1419
Texas
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I was impressed by how well packaged my order was and I was surprised on how quickly the order shipped.

Thumbnail of user gregoryl804
Colorado
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Came fast and items were in good condition. Tracking was good and felt confident ordering from this company.

Thumbnail of user jonathant827
Tennessee
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

The order was delayed for an unknown reason. I had to call KEH and speak to Customer Service to send the order again. Customer Service rep stated that I would receive a credit for shipping delay.

Thumbnail of user chrisc4245
Tennessee
1 review
1 helpful vote
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July 14th, 2024
Verified purchase

They are always fair on their ratings and offer the best competitive pricing for gear but MOST importantly, i buy with CONFIDENCE! Unlike eBay and similar places, I know the gear I buy at KEH had been inspected and tested by qualified technicians! 10/10.

Thumbnail of user emmah906
New York
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Product came quickly and well packaged. Have yet to test camera but so far everything seems to to be working

Thumbnail of user knutolavhustadnesh
Norway
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Happy with the two Minolta lenses I received marked as excellent (md 100 2.5 (55ø)and a mc 50mm macro f3.5). The grading system is a little confusing. Delivered without front and back caps (probably said in the when i Ordered). Both lenses where in working order and packed properly. The 50mm macro had some residue (probably oil) at the edge of one of the rear elements(not possible to reach without taking it apart). Affect image quality a little when bokehballs are in the edge of the picture (some uneven patterns)seen in rare cases. All in all happy since the 100mm where ok (some internal dust). The lenses where a little dirty, maybe normal, but expected a little cleaning when the were marked "excellent". Of course there is better to se the real picture of the product when you order.

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Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.

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