• KEH

KEH

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Overview

KEH has a rating of 4.5 stars from 21,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service, and fast delivery. KEH ranks 1st among Camera sites.

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Positive reviews (last 12 months): 94.6%
Positive
1,342
Neutral
35
Negative
42
132
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How would you rate KEH?
Top Positive Review

“Won me over in the second half”

Ezekiel J.
9/1/24

Nathan single handedly helped me through getting my camera gear after their security denied my payment for basically no reason "email not used with a vendor". My email is linked to my bank and has been used for every vendor purchase I've basically made to the card including Amazon and more. Well my payment got denied so I had to wait 2-5 days for a refund to make the purchase with PayPal and Nathan helped me to hold the purchase cart and change the order while not having to remake it so I can get my stuff. Got my package in 3 days after the PayPal went through. Thanks a ton!

Top Critical Review

“Poor packaging”

Hans B.
8/7/24

User's manual (that came with the camera) was severely mangled due to size of shipping box being too small. The item (rated Ex) was crammed into the box, resulting in folds/creases. It required my time and effort to make it presentable/usable.

Reviews (21,874)

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Reviews that mention popular keywords

camera equipment (316) camera gear (318) customer service (1108) rating system (374) lens works (47)
Thumbnail of user gwend177
Ohio
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Had some troubles with fedex but i called and figured them out. Camera was in great shape and just what i expected!

Thumbnail of user beniciak
Louisiana
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

My ordering process was super easy. I asked questions in the chat regarding the purchasing I made which aided in the acquisition. Shipping was simple and straight by forward. Now I can enjoy my new lens!

Thumbnail of user dajauhno
Pennsylvania
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

I received my 85mm canon lense and it's great! The lens cap isn't as secure but the lens itself is flawless.

Thumbnail of user georged1616
New York
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I've had several excellent experiences trading in my old gear to upgrade. Always appreciate supporting KEH

Thumbnail of user romanr166
Virginia
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Easy to order, and pretty accurate delivery estimation. I still need to put the back into my camera and test to make sure it's working alright though.

Thumbnail of user jasonj1478
Canada
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Decent. I had to pay too much for this though because of the the extra taxes for crossing the border and the price was in USD not CAD

Thumbnail of user garrettk88
Kentucky
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

My only hangup is I wish they made it clear that certain things needed certain adapters, bit otherwise the shipping and customer service is amazing.

Thumbnail of user dales886
Washington
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

The Olympus FL-50 is a 'dated' (older) flash but works perfectly with my current Olympus OM-D cameras. I saved over $100+ by shopping with KEH over purchasing on eBay. My FL-50 arrived in perfect condition (and with all accessories) at a bargain price. The FL-50 flash was tested on several of my Olympus OM-D cameras and the flash worked perfectly (E-TTL setting) on every camera. My continued choice for purchasing used photo gear will always be KEH for used products at the best prices available. Dale in Lacey, WA

Thumbnail of user natee61
Colorado
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Lens is great. Only thing I wish was different is that I didn't see anywhere that the lens cap is 3rd party instead of original Fuji.

Service
Value
Shipping
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Quality
Thumbnail of user rickd803
Florida
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Gentlemen,

Hello I am amy very very satisfied with your service thus far the camera that I ordered was more than I expected the staff was friendly helpful and professional and overall I was pleasently surprised thank you and I will definately be using your services again.

Rick Davidson

Thumbnail of user chrish4038
Massachusetts
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Hello, I received a product that wasnt functioning correctly, I am in the process of doing an exchange. I really hope the replacement arrives before I leave for my vacation!

Thumbnail of user amyd2044
Washington
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Camera arrived in perfect condition as described, good communication throughout my transaction, fast shipping.

Thumbnail of user andyc634
Ecuador
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Really happy with the camera I got. I purchase mi nikon Z6II as Excellent condition and it looks brand new!

Thumbnail of user danw1767
Germany
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Great experience. Super easy to use the website, and check out was a breeze. Have already bought from KEH again.

Thumbnail of user taylorm734
New York
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I was excited to find a full Pentax auto 100 kit backed by a reputable company. This was my first time ordering from KEH. I typically order my used gear from B&H. The picture had the full kit but I only received the body and lens. When I asked about it, they said it was noted in the comments. Personally, I felt mislead. That aside, the camera was listed as excellent condition and was dirty and the mirror was stuck. I'll be returning and probably not purchasing from this company again.

Thumbnail of user rj460
Texas
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

First timer shopping at KEH for used gear. Sony A7iii and Sigma 105mm Macro, arrived in stated condition in adequate packing.

Thumbnail of user johnt5442
New York
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

My orders were pulled and shipped the same day, with immediate tracking.
One items needed returning, quick response with tracking number.

Thumbnail of user dianac1626
Massachusetts
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

The process was easy and the quality was better than I could have hoped. Can't wait to get back into one of my favorite hobbies.

Thumbnail of user christopherp1918
Rhode Island
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Bought another lens from KEH. Prefer to buy from a reputable company with a warranty rather than roll the dice with other online sellers.

Thumbnail of user billg1183
Arizona
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

When KEH says the lens is in Excellence + condition it means it is like new. Verry happy with my choice.

Thumbnail of user tiffanyh923
Texas
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Fast shipping, great customer service, incredible camera. Stoked on the purchase of my fujifilm ga645!

Thumbnail of user brado145
Arizona
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I have bought and sold camera equipment the last four years and every time it has been very easy, no hassle, and quick turnaround.

Keep up the good work!

Thumbnail of user pauli739
Idaho
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

The camera was a little dirty and the charger is not a standard Canon charger but so far the camera itself works good. Also, full factory reset wasn't done and someone's phone was still paired with the it (easy to undo). Probably would opt for a refurbished camera if the price is the same (it was within $10). But, overall a good experience.

Thumbnail of user erice1187
New York
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

I received this lens in 5 days in great condition. I have enjoyed the pictures it has taken on my used Nikon D750 that I also recently purchased from KEH. I will recommend KEH to everyone that is interested in quality used camera equipment.

Thumbnail of user mitchellc288
Michigan
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

KEH is top on my go-to list for used camera equipment. My only disappointment this time is that the D750 I ordered was missing the rubber eye cap and my glasses don't like it.

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Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.

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