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KEH has a rating of 4.5 stars from 21,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service, and fast delivery. KEH ranks 1st among Camera sites.
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Nathan single handedly helped me through getting my camera gear after their security denied my payment for basically no reason "email not used with a vendor". My email is linked to my bank and has been used for every vendor purchase I've basically made to the card including Amazon and more. Well my payment got denied so I had to wait 2-5 days for a refund to make the purchase with PayPal and Nathan helped me to hold the purchase cart and change the order while not having to remake it so I can get my stuff. Got my package in 3 days after the PayPal went through. Thanks a ton!
User's manual (that came with the camera) was severely mangled due to size of shipping box being too small. The item (rated Ex) was crammed into the box, resulting in folds/creases. It required my time and effort to make it presentable/usable.
Shopping with KEH was a GREAT experience! They have so many products, I was very impressed. Product descriptions were very detailed and helpful towards selecting exactly what I wanted. Product arrived in a timely manner and was carefully packaged! The actual item was PERFECT! It looked brand new and only I knew it wasn't! It was a big buy to add to my kit but so affordable still! I will definitely be back to KEH, ASAP!
This was a great experience. My lens arrived quickly and was just as described.
I received the camera, but the battery charger was wrong, and the cable was not suitable for it. So far, I am not satisfied. This is my first purchase of a camera, and I highly recommend getting advice from customer support if you are someone like me.
Received product faster than expected and was in the exact condition described.
Easy transaction, Camera body and battery grip were perfect.
Received the 2 Zeiss lenses that I ordered from KEH quickly and they seem to be in great shape. I am testing them now and images look amazing. Thanks for the painless cross border purchase
Made a small order to test the waters. Order was executed well. Safely packaged. No hiccups with payment.
Great quality came in the exact condition they promised.
That had what I needed and a couple of things I'm thinking about getting.
My name is Rêmulo Carvalho and I live in Brazil. I bought a camera (Canon 6D) and a lens (Canon 28 mm f 1.8) on the KEH site.
This combo was delivered to a friend who lives in the USA and is about to come to Brazil on vacation. She has already reported that everything was delivered just fine and very fast.
I look forward to receiving my camera and I would like to thank KEH for this excellent deal and careful delivery.
I was nervous buying from a site I had not heard of before, but Reddit reviews were positive so I went for it. The equipment I got is in perfect condition, even better than described on the page! Quick and seamless, highly recommend.
Super excited to start expanding my knowledge and practice with the quality products your store provided. Love that I have you as a resource for all things camera!
Shipping and product as described.
Quality service!
Easy to purchase and a well packaged camera came in the time promised! Everything worked as I hoped and was in great shape as they said.
Good price, fast shipping. Camera was in better condition than I anticipated.
Once again another awesome transaction from your company, a very reliable and price's are very fair. Will always use your company
KEH is outstanding. Items have been delivered on time, and have always in better condition than their grading.
KEH is the most reliable company when it comes to used camera equipment.
So quick and the camera is perfect! There were no marks on it and it works beautifully!
KEH lived up to its reputation. Package arrived on time and in good condition.
Very fast. Excellent transaction would definately order again and would recommend
Camera arrived promptly and was in incredible condition. Exactly as described. Like new with no signs of any wear. So far no problems and it was a very positive experience. Definitely will order from KEH again.
Got my lens and I'm happy with it! Delivery was very fast too.
What's not to like about KEH? The entire process is great, from customer service assisting with the sell/trade and purchase options, shipping... I would recommend anyone to work with KEH! Thank you KEH Team!
Gain trust and grow your business with customer reviews.
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
