KEH has a rating of 4.5 stars from 21,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service, and fast delivery. KEH ranks 1st among Camera sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Nathan single handedly helped me through getting my camera gear after their security denied my payment for basically no reason "email not used with a vendor". My email is linked to my bank and has been used for every vendor purchase I've basically made to the card including Amazon and more. Well my payment got denied so I had to wait 2-5 days for a refund to make the purchase with PayPal and Nathan helped me to hold the purchase cart and change the order while not having to remake it so I can get my stuff. Got my package in 3 days after the PayPal went through. Thanks a ton!
User's manual (that came with the camera) was severely mangled due to size of shipping box being too small. The item (rated Ex) was crammed into the box, resulting in folds/creases. It required my time and effort to make it presentable/usable.
My product shipped the next day and arrived before the weekend started. Very fast item is in incredible shape. Thank you!
Very well-packed…swiftly shipped…will definitely shop again.
The whole process was smooth. I can't wait to get out and use my new lens.
Since finding KEH i have had nothing but outstanding service including the fastest shipping in any industry. Keep up the good work.
Dependable products and fast service as usual. I'm a long-time customer.
KEH ships fast and you can count on them! They have a great selection!
My online shopping experience with KEH was very very good. Finding the items that I wanted was easy and the price was great. And the shipping was fast and free! I am a very satisfied customer
Shipping was fast and the quality of my go pro was like new... I'll definitely be shopping with keh in the future. Easier than ebay: x
I love shopping at KEH because I have confidence that I get a good working gear. Perhaps my only complaint was that when I ordered this Sony A6600, I expected the original battery to come with the camera. Instead I got a 3rd party battery. Maybe perhaps in description it should state.
This lens literally shipped the same day that I ordered it and came in 2 days later, and I didn't pay for shipping
Lens came packed perfectly. I used it this weekend for a photoshoot and it performed as expected.
Received a camera listed as 'Excellent condition' which it was cosmetically, but shutter count was found to be 108,000. Customer service told me shutter counts are unreliable and meaningless. They did offer to exchange and I am waiting on that.
I was thrilled to find this rare filter in excellent condition at a reasonable price. Delivery arrived ahead of schedule. Selection, price, service all ++++++. Everything we've come to rely on from K.E.H.
Purchased a 200mm lens. It arrived well packaged and in pristine condition. Shipping was quick and arrived faster than expected.
Booked a random flight out of town for the weekend with a newly purchased Sony zv e10 camera and needed a quick turn around for a better lens. After brief research, decided to take a chance and purchase a Tamron 20mm lens and overnight the shipping. Shipping was much quicker than originally expected, arrived next morning and was securely packaged. I am a newbie to the camera scene however, so far I am enjoying the new lens for my basic needs(social media, traveling pictures).
I am looking forward to purchasing another lens from KEH as I gain more experience. Lol Definitely impressed with the quality & service so far with KEH. 👍🏾
Products used:
Tamron 20mm lens.
I ordered a Nikon lens from KEH, rated as excellent. This is my 2nd purchase from KEH. Great lens in excellent condition. I will purchase again from KEH.
Speedy delivery and lens arrived in great shape per usual from your company. Wonderful vintage lens, I'm having great fun with it.
Normally I would give 5 stars but this order was one big headache. But we got it straight.
I've always had good luck buying and selling with KEH, this time however I was disappointed in the condition of the Really Right Stuff BH-55 ballhead I received. The bullhead is functional but has a lot of cosmetic scratches.
I was cleaner than I thought. Works well. Fast delivery
I ordered a lens from KEH and the website was super easy to use and my lens got here quickly. Couldn't be happier.
It was simple and easy to order from them. It's a great camera as well for the price
Item as described. Fast shipping. Good price. Thank you for such great service
I had a great experience shopping for a discontinued light meter. The quality description was very accurate to what I received, and the experience from shopping to delivery was great. I would definitely buy from KEH again.
Very easy and Sean very helpful. Camera and lens look new.
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.