KEH

Nathan single handedly helped me through getting my camera gear after their security denied my payment for basically no reason "email not used with a vendor". My email is linked to my bank and has been used for every vendor purchase I've basically made to the card including Amazon and more. Well my payment got denied so I had to wait 2-5 days for a refund to make the purchase with PayPal and Nathan helped me to hold the purchase cart and change the order while not having to remake it so I can get my stuff. Got my package in 3 days after the PayPal went through. Thanks a ton!

I purchased a used Nikon Speedlight SB-26 that was rated in EX condition. When it arrived, I noticed that there was moisture in the bag. When I removed the speedlight for inspection, I had a very hard time opening the battery door. When I finally opened it, there was corrosion on the battery door and in the battery chamber. This is not acceptable. I've already sent a request for an RMA and have had only a token response by automation. Really? Do better than that and maybe I'll remain a customer.