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KEHReviews 22,039

4.7

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KEH Reviews Summary

KEH has a rating of 4.7 stars from 22,039 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
249
value
268
shipping
261
returns
68
quality
260
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Ellen M.
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Had a little trouble signing in, but otherwise good experience. Mainly buy from KEH because quality is reliably very good in used equipment.

Date of experience: September 9, 2016
Harold C.
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Overall I am quite satisfied, this is just an opinion when it comes to customer loyalty or retention. If the lens in question cost several hundred, spend the few extra bucks to put some caps on it. It came without a box, in bubble wrap, and neither a back or front cap to protect it during shipping. It's the little things that tell us the item we find important enough to buy, you find important too.

Date of experience: September 9, 2016
Michael S.
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Quick and easy with great prices!
September 9, 2016

Quick and easy with great prices!

Date of experience: September 9, 2016
ANDREW S.
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Excellent to work with!
September 9, 2016

Excellent to work with!

Date of experience: September 9, 2016
Greg S.
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Repeat customer
September 9, 2016

Repeat customer. I always receive the item in better condition than you rate it. You consistently OVER deliver. Thanks!

Date of experience: September 9, 2016
Margaret W.
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Very quick and easy!
September 9, 2016

Very quick and easy!

Date of experience: September 9, 2016
Mic O.
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Did not receive product for 6 days after order placed. Regular priority mail would have gotten here faster.

Date of experience: September 9, 2016
matt r.
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Great site!
September 9, 2016

Great site!

Date of experience: September 9, 2016
Roger M.
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Finally a carbon Gitzo on your list
September 9, 2016

Finally a carbon Gitzo on your list. Extremely easy shopping and ordering.

Date of experience: September 9, 2016
Kevin S.
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Thanks much
September 9, 2016

Thanks much.

Date of experience: September 9, 2016
Herman H.
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I check here often, mostly to window shop
September 9, 2016

I check here often, mostly to window shop. KEH is the first place I look when I going to buy new equipment.

Date of experience: September 9, 2016
Terry J.
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System did not remember me even though i have a long KEH history.
System would not accept a valid Hong Kong tel number.

Date of experience: September 8, 2016
Edward R.
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The overall online shopping experience was good.Check out was fast.Detailed actual photos of the items would be helpful.My camera was shipped with a screen protector on the screen.The actual screen has some scratching/stickiness and peel.The camera was also not set up for touch screen use.

Date of experience: September 8, 2016
Joe A.
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Super easy to search and purchase
September 8, 2016

Super easy to search and purchase. Great pricing as well.

Date of experience: September 8, 2016
AJ F.
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I've been a KEH shopper for years
September 8, 2016

I've been a KEH shopper for years. The prices seem a bit on the higher end of the range, but I like the quality assurance- and the sales!

I wish that lens without hoods/caps were more explicitly labels as lacking those. When I buy EX+ I have to remember that may be the case. I also with the site were just a bit less clunky to sort through, I tend to know exactly what I'm looking for: mount, grade, etc.

Date of experience: September 8, 2016
Doug M.
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Thumbs up
September 8, 2016

Thumbs up

Date of experience: September 8, 2016
Ronald C.
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CARLOS WAS GREAT TO WORK WITH, VERY GOOD AT HELPING ME TO BE SATISFIED WITH MY ORDER.

Date of experience: September 8, 2016
Pasquale L.
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Always great
September 8, 2016

Always great

Date of experience: September 8, 2016
Colin F.
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Finding items was quick and easy
September 8, 2016

Finding items was quick and easy. Very pleased with this item

Date of experience: September 8, 2016
Andrew S.
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I have been buying used lenses and cameras from KEH for some years now and EVERYTHING I have ever received from them was far better than advertised! They are the most trusted camera store I have ever bought from and I am a professional.I would recommend KEH to anyone!
Would caution use of Fed Ex as delivery.They have been late once and not on time

Date of experience: September 8, 2016

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+137