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  • KEH

KEH

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Overview

KEH has a rating of 4.5 stars from 21,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service, and fast delivery. KEH ranks 1st among Camera sites.

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Positive reviews (last 12 months): 94.6%
Positive
1,336
Neutral
– 35
Negative
42
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132
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How would you rate KEH?
Top Positive Review

“Won me over in the second half”

Ezekiel J.
9/1/24

Nathan single handedly helped me through getting my camera gear after their security denied my payment for basically no reason "email not used with a vendor". My email is linked to my bank and has been used for every vendor purchase I've basically made to the card including Amazon and more. Well my payment got denied so I had to wait 2-5 days for a refund to make the purchase with PayPal and Nathan helped me to hold the purchase cart and change the order while not having to remake it so I can get my stuff. Got my package in 3 days after the PayPal went through. Thanks a ton!

Top Critical Review

“Poor packaging”

Hans B.
8/7/24

User's manual (that came with the camera) was severely mangled due to size of shipping box being too small. The item (rated Ex) was crammed into the box, resulting in folds/creases. It required my time and effort to make it presentable/usable.

Reviews (21,874)

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Reviews that mention popular keywords

camera equipment (316) camera gear (318) customer service (1108) rating system (374) lens works (47)
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Jeffrey L.
0 reviews
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“Very happy with the service KEH provides”
December 10th, 2015
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Michael G.
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“I always get great service with KEH”
January 3rd, 2020
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Eric M.
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“Clear and Intuitive Check-Out”
December 29th, 2019
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Anita B.
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“I buy from KEH with confidence in the quality”
December 27th, 2019
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Walter M.
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“I love KEH”
November 28th, 2016
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I love KEH - great products at terrific prices!

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Michael E.
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“Always an easy time ordering from KEH”
November 26th, 2016
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Andrew W.
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“Always a pleasant experience with KEH!”
December 7th, 2015
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Gary W.
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“Always had a good experience with KEH”
November 25th, 2019
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Charles O.
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“I am always happy with the KEH experience”
December 8th, 2015
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Jose P.
0 reviews
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“I'm very happy with KEH's rating system”
November 13th, 2019
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Eric S.
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“Love the Black Friday Sale”
December 13th, 2015
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Kevin A.
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“Pleased with KEH”
December 7th, 2015
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william w.
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“No one beats KEH”
November 12th, 2016
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Erich K.
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“I've never had a bad experience with KEH”
September 17th, 2019
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Jeramael A.
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“Products always better than the KEH used rating”
September 6th, 2019
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Kathleen S.
0 reviews
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“I always check at KEH”
November 9th, 2016
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Shawn B.
0 reviews
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“I'm very satisfied with KEH”
November 7th, 2016
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Stephen Q.
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“Great to do business with KEH”
December 7th, 2015
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Jared W.
0 reviews
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August 14th, 2019
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David S.
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“No worries with KEH”
August 7th, 2019
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Robert Z.
0 reviews
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“Always good to do business with KEH”
August 14th, 2019
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Stephen D.
0 reviews
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December 7th, 2015
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Joseph G.
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“KEH has always delivered when I placed and order”
August 4th, 2019
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Mark B.
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“I've never had any troubles with KEH”
July 31st, 2019
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Michael B.
0 reviews
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“Love everything about KEH”
November 2nd, 2016
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207 reviews are not recommended

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From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.

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