• Kersha Knives

Kersha Knives

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Overview

Kersha Knives has a rating of 4.2 stars from 45 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kersha Knives most frequently mention customer service. Kersha Knives ranks 9th among Knives sites.

How would you rate Kersha Knives?
Top Positive Review

“Excellent product, pricing, and ease of shopping and...”

Chris M.
4/24/11

Excellent product, pricing, and ease of shopping and purchase. Shipping notification was slightly unorthodox (no email confirming shipped date only a "shipping order generated" confirmation). Overall very satisfied with the experience. Recommended and would buy from this retailer again!

Top Critical Review

“I ordered a personalized knife last week and initially...”

Brittany R.
8/2/13

I ordered a personalized knife last week and initially received an e-mail stating that UPS had my package and they included a link so I could track my package. Later, I checked on my package via that link and found out that the tracking number had been voided by the sender. The original e-mail stated that my package was supposed to be here yesterday. I e-mailed this company via *******@Kershaw-Knives.net last week and again yesterday. I have called twice today and did leave a message asking them to please contact me. I have yet to hear back from them and UPS does not have my package according to the representative I spoke with earlier. I paid with a credit card and it showed up on my account last week. The item has been paid for, yet I do not have the item. Be careful when ordering from this company. I am clearly getting ripped off and am close to filing a complaint with the Better Business Bureau.

Reviews (45)

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Reviews that mention popular keywords

kershaw knives (4) customer service (6) credit card (3)
Thumbnail of user chrism31
Virginia
1 review
2 helpful votes
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April 24th, 2011

Excellent product, pricing, and ease of shopping and purchase. Shipping notification was slightly unorthodox (no email confirming shipped date only a "shipping order generated" confirmation). Overall very satisfied with the experience. Recommended and would buy from this retailer again!

Thumbnail of user robertb19
Indiana
1 review
2 helpful votes
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March 7th, 2011

Recently purchased a Kershaw Ken Onion Leek 1660cktst spring assisted knife. The knife is awesome (razor sharp), and their customer service and shipping are second to none. I will be buying another one from them in the near future.

Thumbnail of user brittanyr2
North Carolina
1 review
3 helpful votes
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August 2nd, 2013

I ordered a personalized knife last week and initially received an e-mail stating that UPS had my package and they included a link so I could track my package. Later, I checked on my package via that link and found out that the tracking number had been voided by the sender. The original e-mail stated that my package was supposed to be here yesterday. I e-mailed this company via *******@Kershaw-Knives.net last week and again yesterday. I have called twice today and did leave a message asking them to please contact me. I have yet to hear back from them and UPS does not have my package according to the representative I spoke with earlier. I paid with a credit card and it showed up on my account last week. The item has been paid for, yet I do not have the item. Be careful when ordering from this company. I am clearly getting ripped off and am close to filing a complaint with the Better Business Bureau.

Thumbnail of user kristinj
New Mexico
1 review
1 helpful vote
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May 11th, 2011

The staff at Kershaw-Knives.net were extremely helpful in placing my order. We, like always, waited until the end to place our order and they were amazing in helping me get my order in and guaranteeing that it would make it here on-time. Additionally, being that these are groomsmen gifts they were also helpful in dealing with a frantic bride... They even took the order over the phone to confirm engraving placement and spelling accuracy. They made the process as simple as possible.

Thanks again to the staff at Kershaw-Knives.net for amazing customer service... what a wonderful company to do business with. They come highly recommended...

Thank you,
Kristin

Thumbnail of user ssm
Georgia
1 review
1 helpful vote
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March 21st, 2011

I had a great customer service experience. They were very helpful and understanding when i had security issues with my bank. The shipping was faaast too... plus they always have the good stuff in stock. Buy more knives, and buy em from them!

Thumbnail of user chadg4
Oklahoma
1 review
1 helpful vote
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May 19th, 2011

I have been very pleased with this website. This is my second purchase from this website and my first purchase went extremely well was on time on delivery no little hidden tricks or anything like that and I will be making future purchases from this side I am sure

Thumbnail of user artv4
Kansas
3 reviews
34 helpful votes
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October 23rd, 2015

I really can't believe how awesome this site is. I couldn't find a black version of the Launch 1 anywhere else online. Kershaw-knives.net not only had it but had it at a great price. I ordered it on a Wednesday and it was here by Friday. Unbelievable!

Thumbnail of user tp3
Virginia
1 review
1 helpful vote
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April 29th, 2011

I ordered a 1840CKT - Kershaw Shallot Black and it is a beautiful and extremely well made tool. Shipping was quick and painless, though the knife's box was crushed and the knife was loose inside the shipping envelope but there was no damage to the product itself. Ordering a colored coating is kind of pointless if the knife is anything but a display piece as it scratches off and looks dingy with minimal use, but I appreciated the laser engraving option. So far it has held up remarkably well as a work knife. I would definitely buy another Kershaw blade in the future though I would always appreciate a lower price.

Thumbnail of user harryp2
New York
1 review
2 helpful votes
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March 13th, 2011

Just purchased my 2nd Kershaw 'Ken Onion Leek 1660 Rainbow' knife. You just can't beat this company for service & sales satisfaction. First knife needed repairing & was fixed FREE. Ordering from kershaw-knives.net was fast & easy. Deifinitely recommend.

Thumbnail of user craigd7
California
1 review
4 helpful votes
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May 31st, 2011

They charged my credit card for items they didnt have in stock and after I ask them to hold my order till all items could be shipped together they decided to ship out two items without my consent, boy was I surpised when I opened my box to find a knife sharpener and knife tool but no knife. After 3 weeks of waiting this is customer service I got. The 800 # they have is a joke also.

Thumbnail of user joelm8
Ohio
1 review
3 helpful votes
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February 11th, 2012

I made an order of 2 knives that seemed as if they were in stock. My credit card was charged instantly. I received a note a week later that both knives were backordered, however my credit card was still charged. I sent a note back asking if they were ever going to get any more in and why I was charged for a knife they did not have in stock.
The only reply I got was a generic message that I had been refunded. No information on if they would get any more in or not.

I then get an email from then saying to come here and post a review and I will get $3 back. They are paying their customers to leave good feedback. That's just sad.

Thumbnail of user matthewt1003
Wisconsin
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

They charge your credit card but never send the product out and ghost you when you try to contact them for an order update. Find another company to do business with.

Thumbnail of user carollt
Tennessee
1 review
1 helpful vote
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November 4th, 2014

I purchase a kershaw pocket knife. Love the engraving and shipment was promp. Was cheaper than the one I broke that I brought from knife works. They were very resonable in price and customer service assistance was great.

Thumbnail of user scottf2
Pennsylvania
1 review
3 helpful votes
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May 2nd, 2011

The absolute best price I've ever seen on the web for Kershaw Knives. Kershaw-knives.net is fantastic! I've already told a friend about the great deals, and he's planning to order as well!

Thumbnail of user matthewm2499
Georgia
1 review
0 helpful votes
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May 10th, 2023

Never received item and nobody answers the phone. When I finally spoke to a lady she basically told me call back in a month if I have not received my package. BEWARE

Service
Value
Shipping
Returns
Quality
Thumbnail of user peeml
New York
1 review
2 helpful votes
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February 23rd, 2011

First order from kershaw-knives.net went without a hitch.
Got my knife in about 5 days.
Decent product - decent price - solid outfit - I plan to order more from them.

Thumbnail of user timf
Indiana
1 review
2 helpful votes
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March 24th, 2011

They where the the store with the best price and one of the few that still stock the recently discontinued Kershaw K. O. Storm! I love this knife and I hope it arrives very soon!

Thumbnail of user nursetonim
Montana
1 review
1 helpful vote
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April 17th, 2011

SLEEK CUSTOM ENGRAVED LEEKS!

I spent hours searching the web for the best deal on a leek to replace mine.
(Cuss small pockets and drat airport security!)

Kershaw-knive.net offers the best price, lowest shipping and to top it off-
CUSTOM LASER ENGRAVING!

Sweet deal and a great site.

Thumbnail of user margareth5
Tennessee
1 review
1 helpful vote
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June 6th, 2011

The customer service at Kershaw knives was very helpful with my order! Amy had great suggestions for the engravings! I am very pleased with my experience!

Thumbnail of user lisah15
Colorado
1 review
1 helpful vote
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November 11th, 2014

It's my second knife from this site. The second knife i purchased was broken but i still love the site, I just don't think i should have to pay to return a broken product

Thumbnail of user joes1622
Alabama
1 review
1 helpful vote
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December 1st, 2020

This is a scam website. They will charge you and not send you any product. My advice is to stay AWAY!

Thumbnail of user arunasd4
GB
1 review
3 helpful votes
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May 18th, 2020

This is a scam. They will not dispatch anything - avoid

Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid

Service
Value
Shipping
Returns
Quality
Thumbnail of user beverlyh3
Oklahoma
1 review
1 helpful vote
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May 2nd, 2011

I have been very pleased with my previous purchases of Kershaw knives. I just purchased 2 Kershaw Needs Work Green Knives for my sons.

Thumbnail of user jonathanc4
North Carolina
1 review
1 helpful vote
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September 13th, 2011

So far it has been great I placed my order and everything was quick and easy.

Thumbnail of user hieuv
Hawaii
1 review
1 helpful vote
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April 20th, 2011

This is my second Kershaw knive. The quality is superb for the value of the knive. I am very happy with Kershaw products and will continue to purchase from them in the future.

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About the business

Since 2004 Kershaw-Knives.net is one of oldest and largest online catalogs of Kershaw knives. Over 6000 knives in stock at competitive pricing. High quality laser engraving and embroidery offered to personalize your order.

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