• King Ice

King Ice

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Overview

King Ice has a rating of 4.5 stars from 911 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with King Ice most frequently mention good quality, customer service, and fast delivery. King Ice ranks 2nd among Gold sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91.1%
Positive
175
Neutral
5
Negative
12

Instant Feedback

1,590 reviews

23
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How would you rate King Ice?
Top Positive Review

“Amazing”

Jordan E.
9/13/24

Love the white jewel necklace. I wear it with my suits. It's exactly what I wanted. Thank you very much king ice

Top Critical Review

“Dishonest Company.”

Da j.
8/30/24

Bought a necklace from them. Paid for shipping insurance. Necklace got lost in transit. Shipping insurance won't cover it. Why did King Ice offer me shipping insurance that won't cover the item? They shouldn't be offering something that they know isn't provided. Anyway their shipping insurance won't cover it, and King Ice won't cover it. So transaction boils down to: Bought necklace, check Bough shipping insurance that doesn't cove the destination, check I am out money and no product. Check I lose, King Ice wins check Don't do business with this company

Reviews (911)

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king ice (208) customer service (43)
Thumbnail of user tylerh373
1 review
2 helpful votes
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May 6th, 2021

From my experience with King Ice, the chain/pendants are great quality. I bought a Michelangelo TMNT pendant chain last year, and over a year later with regular wear, it looks the exact same, other than the little pizza slice by the clasp that got discolored and I removed. Other than that... I have no problems with the chain, and plan on buying a Cuban link next.

Tip for consumers:
Don't believe all the reviews that you see. There are a ton talking about their stuff breaking in a week or less...which is obviously due to them having an unfortunate accident.

Products used:
Chain and pendant.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Tyler,

Thank you for shopping with King Ice! We appreciate your feedback! We are happy to hear that you are satisfied with your jewelry. Thank you for being a loyal customer of King Ice!

Thumbnail of user janelles162
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

I ordered this chain before as it was cheaper at the time. I ordered it again and it came very fast and the chain and pendant was BIGGER than the original I bought before and it looked great and even better so I can't complain about it being more expensive. Very high quality item!

Reason I chose this business:

I discovered KingIce in search of a SpongeBob chain.

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Janelle,

Thank you for shopping with King Ice. We are so happy to hear that you are satisfied with your order.

Thumbnail of user adrianv120
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Absolutely wonderful, this is my 4th chain from king ice and their quality never fails to astound me. I got this my coworker. She's like an auntie and she absolutely loved it. She's a Scorpio so I got her the Scorpio.

Reason I chose this business:

I had already ordered the sonic chains and I have brand loyalty.

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Adrian,

Thank you for shopping with King Ice! We hope your aunt liked her gift!

Thumbnail of user prestonw26
1 review
1 helpful vote
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July 20th, 2018

I bought a lot from king ice. Only the gp and gold filleds are not satisfying with the pricing. Tried really hard to keep mine away from moists and also put it back when oxygen gets moisty from heat. Never sweat or took a shower wearing it. It corroded and tarnished real fast, didn't last me 3 weeks. A $150 to $200 gp or gold filled are not worth it here. I bought black outs, stainless steel, rubies and diamonds, these are ok. But king ice needs stamps. Not everyone knows king ice..

Thumbnail of user naomia123
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

These are the sunglasses my husband has ever owned. They are durable and last a long time. This is his second pair and then only reason we ordered a new pair is because he lost the other pair. We like in Australia and the shipping is quick and affordable. He loves them that much that when he lost the last pair and you guys could ship to Australia because of covid he waited till your company could. 2+ years later and he is rocking the new pair.

Reason I chose this business:

Reliability, great quality and value for money

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Naomi,

Thank you for shopping with King Ice!

Thumbnail of user sabinab11
1 review
1 helpful vote
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August 8th, 2018

My husband bought a chain on the 4th of April. After wearing the chain twice, it has discolored completely. The chain has been worn 2 or 3 times, was not in contact with water nor perfume and has been kept in original boxing for special occasions. We are very disappointed to see that it has discolored.

Customer Service has informed us we can get a refund but the refund has to be redirected to the same bank account. Since we are living in the Netherlands, we have paid with a prepaid creditcard making it impossible to refund the money to that credit card.
Customer service is not cooperating to find a suitable solution. Meaning, we have a product of lousy quality and the money is gone. What a scam.

Thumbnail of user kingi3
King I. – King Ice Rep

Hello,

According to your order, it was placed in April 4 2017. You have reached out to us in regards to the defective jewelry after 1 year which is passed our 30 day warranty period. However, we have taken full responsibility to resolve your matter. We offered a free replacement but was declined. Unfortunately, all refund can only be returned to the original method of payment that was used. Please contact customer service to confirm a replacement.

Best Regards

Thumbnail of user danielleg803
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

Shipping was great, they were packaged very nicely, very secure! The jewelry looks great! Can't wait to give to my boys!
Their Dad has already ordered his self some bling :)

Reason I chose this business:

Initially saw the slurpey chains through a contest at 7-11

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Danielle,

Thank you for shopping with King Ice! We appreciate your support and feedback.

Thumbnail of user gerardf70
1 review
0 helpful votes
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December 15th, 2023
Verified purchase
• Updated review

King Ice has a great selection of jewelry to choose from. Everything is modern and stylish. The price is right and you always get a fresh look. None better out there, stay put.

Reason I chose this business:

Best jewelry at the best price.

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Gerard,

Thank you for shopping with King Ice! We appreciate your feedback.

Easy to use for purchase
September 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Website is very easy to use
May 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

KingIce has a great selection of jewelry to choose from with fresh designs. The jewelry looks great when you wear it daily.

Thumbnail of user cobym14
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Site and ordering was a complete breeze to go through and the shipment was pretty short and easy, product was exactly what was shown and even though it's too much me to wear daily, the chian is comfy and it's easy to put the Chao on when I go to social events

Reason I chose this business:

An ad came by with something I was interested in

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Coby,

Thank you for shopping with King Ice! We appreciate your feedback.

Thumbnail of user ericc1857
1 review
0 helpful votes
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January 21st, 2024
Verified purchase
• Updated review

It's been a an amazing experience doing business with king ice.There is a big selection of different kinds of jewelry and all of my purchases have been amazing.

Reason I chose this business:

I chose king ic because I saw Death Row records jewelry and earrings of all kinds and also collections of different jewelry and the payment plans are great.

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Eric,

Thank you for shopping with King Ice! We appreciate your feedback! Thank you for all the love and support.

King Ice always comes through with nice jewelry.
November 11th, 2023
Verified purchase
• Previous review

It's been a good experience from buying my favorite jewelry from Kings Ice.Reasonable prices and My items come in with no damage.

Reason I chose this business:

I chose king ice because Of all the selection of jewelry that they have to offer and I’ll continue to shop and do business with king ice.

Grade A Items I'm impressed.
November 21st, 2022
Verified purchase
• Previous review

I've been satisfied with a lot of Death Row items that I do see.I'll be purchasing some more products from King Ice.

Reason I chose this business:

I chose King Ice because of so many classic nostalgia jewelry and caps and all the clothing designs.

Thumbnail of user jarodj10
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

I've been shopping with King Ice for about a year now and I really like there quality in jewelry! I've gotten so many compliments on the jewelry I've purchased from King Ice! I will continue to shop with King Ice!

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Jarod,

Thank you for shopping with King Ice! We appreciate your feedback.

Thumbnail of user mekao
5 reviews
8 helpful votes
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July 1st, 2013

I ordered a wooden pendant necklace on feb 12 and paid for priority 2-3 business days. Well they say my item shipped out on the 12th and her it is Saturday the 16th of feb and still no package. I called everyday to see where my package is and the woman told me it was out for delivery last on Friday... well its Saturday and I still haven't received my package they must still be delivering it in the city... o_O... I will never do any business with these jokers again

Thumbnail of user kingi3
King I. – King Ice Rep

Hey Meka,

Thank you for purchasing from us. We apologize for the negative experience you had with our website. We have improved our website and services since then and we wanted to reach out regardless of how old this review is to see if we can assist you in anyway to bring you back as a possible customer in the future. Please contact us to Sales@kingice.com and with the email account you signed up with on our website. We will then follow up with assistance to provide better quality service for you.

Thumbnail of user joshuav348
1 review
0 helpful votes
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January 14th, 2024
Verified purchase

Way better looking in person. The Gold Has great texture and Feeling. From afar you can see Sonic, up close you see the diamonds. It looks and Feels Fresh and Amazing!

Reason I chose this business:

Real Gold at Good Prices

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Joshua,

Thank you for shopping with King Ice! We appreciate your feedback! Thank you for all the love and support.

Thumbnail of user owene14
1 review
2 helpful votes
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February 15th, 2017

Made an order for 4 franco chains. 2mm and 3mm 14k gold. It came very fast and in great quality with a box and leather pouch. It did not stop shipping during weekend either. Great website and will be using it again.

Thumbnail of user kingi3
King I. – King Ice Rep

Hey Owen! Thank you for your review! We are closed on the weekends which is why the package did not ship out. We are happy to hear that you are satisfied with the product. Please feel free to message us to Sales@kingice.com if you have any questions!

Thumbnail of user elijahm179
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

I can tell this necklace is very well made I haven't had any problems with it I will admit when it came in the mail it was all tangled up when I opened it from its box but it still had plastic wrap protecting it.

Reason I chose this business:

I honestly just fell across this website and liked the stuff I saw.

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Elijah,

Thank you for shopping with King Ice! We appreciate your feedback.

Thumbnail of user nicolash62
1 review
3 helpful votes
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July 21st, 2021

King ice is just scam company, quality is the worst iv ever seen. Bought shades, chain and bracelet. Shades are cheap plastic crap made by some kids in bangladesh from the cheapes materials. After few weeks of wearing, chain havent any sign of gold on it. Bracelet the same. Ur neck and hand will just turn into shrek, guees thats their main quest, turn all their customers into shreks for a ripoff prices

Tip for consumers:
Just dont buy this crap and go get some craftdlondon $#*!

Products used:
Bracelet

Service
Value
Shipping
Returns
Quality
Thumbnail of user harryj13
1 review
3 helpful votes
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June 30th, 2013

Worst puches ever. I still didnt get my perches im waiting and waiting. I have sent them several messages but not a single reply. It has been almost 16 days since my perches. I will never ever peches any thing from king ice and i will tell my friends about this.

Thumbnail of user kingi3
King I. – King Ice Rep

Hey Harry,

We wanted to contact you to see if there is anything we can do to make up for any negative experience you may have had with our products back in 2013. We are aware that this review is from a few years back but we wanted to follow up regardless to assist you. Please contact us to sales@kingice.com and provide the email contact that you signed up with. Again we apologize for the previous order and recommend to contact us then and we can look into this for you.

Thumbnail of user larrye526
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

I tried to take advantage pf a discount you offered, only to find it didn't apply upon checkout, and found i couldn't undo it. So i had to leave the site and start over

* King Ice attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jadonp6
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Great products over so many designs and average prices

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Jadon,

Thank you for shopping with King Ice! We appreciate your feedback! Thank you for all the support.

Thumbnail of user ryann457
1 review
0 helpful votes
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April 16th, 2023
Verified purchase

I recently purchased the Halo x King Ice - LE Type-1 Energy Sword Necklace White Gold / 2.7", and it was my first purchase from King Ice. I am very satisfied with both the excellent quality of the product as well as the very fast shipping time.

Reason I chose this business:

I chose to use this site because of my love for Halo and how good the Energy Sword looked.

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Ryan,

Thank you for shopping with King Ice! We are so happy to hear that you are satisfied with your order! We hope you are enjoying your Energy Sword Necklace!

Thumbnail of user jasminew314
1 review
0 helpful votes
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February 24th, 2024
Verified purchase

I bought this for my boyfriends birthday and he really liked it. Would purchase from king ice again :)

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Jasmine,

Thank you for shopping with King Ice! We are happy to hear that your boyfriend loved his gift! Thank you for your feedback and support.

Thumbnail of user jamesm8224
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

Took a little while to get here, as expected through regular shipping. No complaints and I've gotten lots of complements on the piece. Good quality for the price.

Reason I chose this business:

Bought something from here a long time ago so knew what to expect.

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi James,

Thank you for shopping with King Ice! We appreciate the feedback.

Thumbnail of user edwink96
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Your items are soo good that im getting my daughter one because of her excellent work in school especially my wife she loves the halo helmet god bless you all

Reason I chose this business:

Because of ur products and you guys stick to your promises period

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Edwin,

Thank you for shopping with King Ice! We are so happy to hear that you are loving our jewelry! We appreciate all the love and support!

Thumbnail of user josephb2675
1 review
0 helpful votes
  • Send Message
November 26th, 2022
Verified purchase

These jerseys are very high quality! I've bought 2 so far. The material is not thin or cheap. It's the exact same quality as an official NBA jersey, in my opinion!

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Joseph,

Thank you for shopping with King Ice! We appreciate your feedback. Thank you for all the love and support.

Thumbnail of user kendrad120
1 review
0 helpful votes
  • Send Message
August 14th, 2023
Verified purchase

I received an updates on when my package was shipped and out for delivery. They responded to my emails within a 24 hour period, answering any of my questions.

Thumbnail of user michelleg2345
Michelle G. – King Ice Rep

Hi Kendra,

We are so happy to hear that you had a positive experience. Thank you for shopping with King Ice! We hope you are enjoying your jewelry.

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From the business

Minding our own business. The Men's Street-wear Jewelry Business.

Business History

About King Ice
Having worked with hip hop and rap royalty like Wiz Khalifa, The Game and Snoop Dogg, King Ice remains the largest and most influential hip hop jewelry maker on the Web. Based out of Los Angeles, King Ice products have appeared in featured films, like Nick Cannon’s “School Dance,” music videos, like Katie Perry's "Dark Horse" and Chris Brown’s “Autumn Leaves,” within popular magazines like “ESPN,” featured on television broadcasts like Fox's "Empire," “The X-Factor” and Fox's "Empire," and even with collaborations alongside DreamWorks animation and Warner Bros.

The King Ice Quality

King Ice creates its hip hop chains, pendants, bracelets and earrings using the most cutting-edge technology in the industry to create hip hop jewelry that captures the spirit of the music we listen to and love. Our products come dipped 5 times in 14K or 18K gold or rhodium plating to prevent tarnishing, while our. 925 sterling silver necklaces and pendants provide style--and quality—you can trust. With pendants and chains using hand-set CZ stones that come placed along a micro pave setting, and earrings using real diamonds, our products include the highest quality of materials.

Our hip hop pendants, meanwhile, go through months of revisions and planning before ever reaching your doorstep. And all of our pendants forgo the use of traditional mold-based castings to redefine the standards of jewelry making, a standard that grants higher-quality jewelry with more intricate designs. Some jewelry manufacturers look to follow the standards, but at King Ice, we aim to define the standards of jewelry making.

Our Promise to Our Customers

At King Ice, our aim isn’t to sell you jewelry; our goal is to sell the most fashionable, iconic men's hip hop jewelry products on the market. You represent our jewelry, and we represent you. Because of this notion, we aim to foster relationships with our clients, via our social media accounts, through our customer support experience and through our products to give our loyal fans an experience that will be cherished and remembered.

Company Representative

Thumbnail of user michelleg2345
Michelle G.
Typically responds within 3 days

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