KingLinen

They told me it's stuck in customs but Fedex has told me it hasn't even shipped yet. I tried to speak with a manager but was yelled at by rep and told they'd call me. They did not. Also, their offer for free shipping turned into a $50 charge. I was told they can not refund me. Buyer beware!

I ordered a package almost two weeks. FedEx did a horrible job as well with delivering my comforter set (it was stolen!) happened on a Saturday so i had to wait until Monday to get in contact an actually report. I was told i could be shipped another or have a refund and a claim had to be out in. I asked to be shipped another. 5 days pass i don't receive any emails so i call. I was told i should receive a tracking number soon. I get a call 10 minutes later telling me that i will only be allowed to get my money back since they're sold out!

I ordered a set of 450 ct. Burgundy Cotton Sheets on 25 September. When they arrived a few of days ago I opened them and laundered them prior to putting them on the bed. The were poorly sewn and were coming loose and the elastic on the fitted bottom sheet was showing about 10 inches. They were poorly made. Made in China Junk. I called to get return authorization and advised they cannot be returned after one gentle wash. $50.00 down the drain. Poor quality, and customer service, and no acceptable return policy. BUYER BEWARE OF THIS COMPANY...!

Ordered a comforter. Recipient didnt like it - looked cheap. Returned for a refund & they claim item is damaged and will only offer 50% refund for an item that was never even taken out of their packaging!

I recently ordered an eleven piece comforter set, received it the fabric was defective, one color ran onto another color. I called they shipped me a new comforter, I have had it five weeks... it's been on my bed three weeks and it has a foot long tear in the seem. I have emailed them and called three days... requested to speak to the manager, left numerous messages and it's been three days and she has not returned my calls. This is the WORST bedding I have ever purchased. Quality and response time for a call back, from a manager no less is HORRIBLE! I would not recommend this company nor will I ever purchase anything from them again!

I ordered beautiful curtains & a comforter in a zebra pattern. The curtains arrived musty smelling. I sprayed them with Lysol but that did not help. I washed them but then my washer & dryer & apartment smelled musty. I returned the curtains & comforter even though the comforter was usable. Have had nothing but problems with this company who tries every way not to give me my money back. 3 pair of curtains cost close to $90.

One wash and comforter fell apart. I wish I would have checked reviews prior to purchase. Sent them a pic at 40 days because I didn't use the comforter right away. They said they have a 30 day guarantee. RIPOFF! Don't waste your money.

I ordered 7 piece comforter set and somehow did not like it the moment I opened it. The pillows had no tags on them. When I returned the item they said the tags from pillows had been removed which is nonsense. They told me to refund only 70% of the payment. Ridiculous!

I wish i would have read the reviews about the company before purchasing from them. I purchased a so called 13pieces from them: i only received 9 pieces and the pillow had pearls missing. I have made a serial of complaints and no response.

The fabric is bad quality and the customer service worse as they dont even reply to emails nor phone calls.

This company is obviously a scam.

If you buy from them you ll regret it.

Purchased a comforter set, arrived timely. As I do with anything the touches my body, I washed the quilt. The batting separated, leaving the comforter lopsided. They refused to take the comforter back as I had washed it. Tried for 3 days to talk to a supervisor, left 77 messages with no call back. Very bad quality and poor customer service. I will NEVER shop with them again.

My mother ordered a queen size comforter set from this company that did not fit a queen size bed. When we tried to return, they only would give us 70% because they claimed it had been washed. It had NOT been washed and only removed from package and re-packaged when did not fit. I believe they sold her a used set and tried to pass it off as new and now will not accept our return. I tried to speak to someone directly to explain the situation and it is the worst customer service I have ever experienced. STAY away from this company!

I have ordered 2 quilts and than ordered my daughter a comforter set. My first queen size quilt didn't make it over the bed so I decided I would order the king size quilt that one just covered the bed but was not even a king or queen size maybe a for a full size bed. I didn't send them back cause I didn't want to hassle with it. I thought I would order my daughter a comforter for Christmas as it was the colors she loved. She washed it as that's what most people do before putting bedding on their beds. Well this comforter was not at all what we expected as it all was crooked and the stuffing stuff was all bunched up. I called King Linen and since it was washed it can not be returned. I will never order from this place again!

I am very dissatisfied with the full size leopard print sheet set I purchased! The material doesn't even feel anything like cotton and are very stiff and cheap material! I will NEVER purchase from this company again!

I purchase a comforter set from this website. It is extremely poor quality. The picture showed on the website is not the one you are going to get. Don't be cheated by the picture. I can buy the same quality thing from other places with more than 60% off their prices. If you really care about quality, don't buy from them! Also, if you are not satisfied, you have to ship back and pay for the shipping fee, which is super expensive. Not worth to buy and I will never buy from the website again!

Well lets start off by saying how pathetic they are. The took my money and then tell me the product I want is being discontinued. That's bull$#*!! Give me my money back now! I was really looking forward to getting my order but now I'm disappointed that the first time I order something I get shafted.

I purchased a king size comforter bed in a bag for $69.95 for my daughter. The sheets didn't fit the mattress and the comforter was for like a full size bed. I returned the merchandise and they tried to say that there was hair all over it. I explained that there might have been a few dog hairs, because she has six dogs but that it was never used. How could she if it never fit her bed to begin with? They refuse to issue any type of refund or return the comforter set itself.

Not at all what I expected for a full size leopard comforter set despite having read reviews attesting to it's quality. Fabric was mediocre at best, bedskirt way too short, throw pillows were hard & chintzy, shams were queen sized. I had to buy queen sized pillows to fit inside the shams properly which ended up looking silly anyway because they hung over the sides of the bed. I wound up returning everything. The comforter set definitely lent a cheap overall look to the bedroom which was newly remodeled. Company did offer a return shipping discount, but it still cost $16.95 via Fed Ex. Will not purchase from Kinglinen in the future.

Color looked different than on the web site and fabric was horrible! Not even sure how to describe it except the fabric was noisy when you touched it. Tried it 1 night on the bed and could not even last an hour. They would not take it back since they said it was used. Never order from this company.

Horrible and nasty women at customer service. The sheets I got used the 5 times and are ripped already. This company charged me almost 80 for shipping and I didn't realize it until I received the receipt in the box. I paid more for shipping than this crap comforter and sheets. DO NOT DEAL with this company they will not help you and are nasty when you call.

We bought a comforter set from them. When it arrived the comforter had a funny smell. But we were happy with the design and color, so we washed the comforter. It basically came apart after one washing. When we contacted them they said nothing could be returned after it was washed. Bedding should be able to stand up to more than one washing.

I am just reviewing the consumer reviews for KingLinen and they are not looking good at all. I found a beautiful comforter set, but I am afraid to order based on the bad reviews... not just a few, but hundreds. You all might want to check into this.
http://www.sitejabber.com/reviews/www.kinglinen.com

I bought a 7 piece Cal King Patchwork Micro Suede Comforter Set. It seemed to be thin after my old down one, but it is just as warm as the old heavy one and the most comfortable thing I have ever had to sleep under. Have not washed it yet, but if it does not wash well I am so pleased with it I will just buy another one.
Thank you for the good service and the super great product
Robert Davis

Needed to return an item and the instructions that their 'customer service' representative gave me was completely wrong. I would grade their customer skills an F! I was sent on a wild goose chase to the address that they provided to return by Federal Express and they wanted to charge over $20.00! What a joke!