• KitchenNiche.ca

KitchenNiche.ca

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Overview

KitchenNiche.ca has a rating of 3.3 stars from 143 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KitchenNiche.ca most frequently mention free shipping, business days, and top notch. KitchenNiche.ca ranks 12th among Kitchen sites.

  • Service
    27
  • Value
    26
  • Shipping
    27
  • Quality
    25
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
11
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How would you rate KitchenNiche.ca?
Top Positive Review

“I ordered from Germany. Everything worked perfect!”

Lars J.
9/1/23

I ordered something from Germany and it reached me in time, with no problems. Thanks for sending me this regional product, that I could not get somewhere else. Really appreciate ordering from you. Also fast response on my mails and giving me info about the status of the package. Great! I can really recommend this online store.

Top Critical Review

“Great product! Smooth transaction.”

Ann P.
5/9/20

First of all, i did it on purpose to buy from a Canadian company. Let's say that I prefer paying 1$ more and buying from a local company than from amazon. The transaction was very smooth and the product arrived well and within 4 days, safe and professionally packaged. I would definitely buy from them again! Second, I am looking at the negative reviews and they totally don't make sense. You don't have to pay with paypal to get your money back, all canadian credit cards offer disputes automatically. So when you don't receive a product you can simply call your bank/credit card and reverse the transaction. If you pay by a credit card, you can never get "duped" for your money! I don't get it why people write FAKE negative reviews. This is a legitimate Canadian reseller company.

Reviews (143)

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Reviews that mention popular keywords

kitchen niche (25)
Thumbnail of user larsj32
Germany
1 review
0 helpful votes
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September 1st, 2023

I ordered something from Germany and it reached me in time, with no problems.
Thanks for sending me this regional product, that I could not get somewhere else.
Really appreciate ordering from you.
Also fast response on my mails and giving me info about the status of the package.
Great! I can really recommend this online store.

Tip for consumers:
Thanks to Sandra for good service

Products used:
Pasta and salad wodden bear claws

Service
Value
Shipping
Quality
Thumbnail of user annp243
Canada
1 review
14 helpful votes
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May 9th, 2020

First of all, i did it on purpose to buy from a Canadian company. Let's say that I prefer paying 1$ more and buying from a local company than from amazon. The transaction was very smooth and the product arrived well and within 4 days, safe and professionally packaged. I would definitely buy from them again!
Second, I am looking at the negative reviews and they totally don't make sense. You don't have to pay with paypal to get your money back, all canadian credit cards offer disputes automatically. So when you don't receive a product you can simply call your bank/credit card and reverse the transaction. If you pay by a credit card, you can never get "duped" for your money!
I don't get it why people write FAKE negative reviews. This is a legitimate Canadian reseller company.

Thumbnail of user tabithah73
Canada
1 review
0 helpful votes
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March 22nd, 2021

I ordered maple tea bags in bulk from Kitchen Niche. Their website is so user friendly. The tracking was effortless and I received top quality products in secure packing and a personalized note. Thank you Kitchen Niche for delivering my order!

Products used:
tea bags

Service
Value
Shipping
Returns
Quality
Thumbnail of user danb513
Canada
1 review
1 helpful vote
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May 10th, 2019

The negative feedback on this site is entirely opposite to my experience with KitchenNiche. At all times they've been very responsive and well-priced. It would not surprise me that the negative comments are fake.

Thumbnail of user hesterw5
Canada
1 review
0 helpful votes
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December 14th, 2021

I was very happy with my first ordering experience from online ordering through confirmation thru delivery. We are so pleased Kitchenniche Carrie's this lovely tea and like the reorder sticker on the bags which will make reordering simple. A preferred price for a larger quantity of our new favourite tea is also appreciated. A very good experience all around.

Products used:
Specialty Herbsl Tra

Service
Value
Shipping
Quality
Thumbnail of user peggya175
New York
1 review
2 helpful votes
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February 19th, 2020

I ordered a classic old style hand operated egg beater for our daughter-in-law for Christmas, 2019. When it finally arrived, I was very disappointed to find that it did not live up to the description as it was flimsy, cheaply made and did not turn easily. I ended up giving our daughter-in-law mine because she really wanted one. My efforts to contact them via email on their website and numerous telephone calls have resulted in absolutely nothing.
I told them I'd really like to resolve this and a negative review was the last thing I wanted to do but they obviously do not care.
There has been NO RESPONSE whatsoever from the company. I'm out $36.00 and it would cost me $17.00 to return it.

Thumbnail of user daniellet43
Canada
1 review
2 helpful votes
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August 10th, 2017

I wish I had read these reviews before ordering. No return calls or emails and my order still has not arrived, its been well past the 5-10 business days, and after reading the below responses I have little hope. I'm initiating a claim with my credit card to get my money back.

Thumbnail of user margaretd373
Canada
1 review
12 helpful votes
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July 2nd, 2020

I was looking for some kitchen items and was thrilled to find some of the most unique things. In fact I ended up ordering more than originally planned because they had such a great selection. I was also happy that the business is Canadian and could therefore support a local business as opposed to Amazon. My items came quickly and all in one order not in bits and pieces like some places. I am sold on KitchenNiche and will definitely be shopping from them again!

Thumbnail of user nancyb940
Canada
1 review
0 helpful votes
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December 13th, 2019

I bought 7 plastic jar keys as gifts from Kitchenniche.ca. I had one and found it be such a useful gadget for breaking the seal on jars, but couldn't find them in the stores again. Kitchenniche had them at such a great price and shipped them out right away. They were also good about keep me posted on the processing and shipping of my order.

Tip for consumers:
Free shipping is for $100 orders only, but the shipping cost is very reasonable and their prices are already low.

Products used:
Jar keys

Service
Value
Shipping
Returns
Quality
Thumbnail of user christinew304
New York
1 review
1 helpful vote
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May 13th, 2019

I had placed an order in March and only received part of it. After numerous attempts at contacting customer support and getting no response, I searched the company reviews and found an email for Roman from 2017. I emailed him and Roman answered my email immediately and took care of my order. So very grateful for his assistance.

Thumbnail of user joelleb8
Canada
1 review
1 helpful vote
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September 3rd, 2018

I ordered a coffee tamper on July 23,2018... by August 2 I had not received it so I sent two emails, called numerous time with no answer. I emailed the owner who did not respond. I finally got an email from staff telling me the tamper was now available and they were sending it to me asap. Today is September 3,2018 and I still have not received it! I emailed again and did not get a response. I will NEVER order from this place again. Very upset and frustrated.

Thumbnail of user romank24
Roman K. – KitchenNiche.ca Rep

Hello Joelle, As per the email we sent to you today (as well as last week), your item was shipped to the PO Box you provided us with. It looks like you changed your shipping address after the order had already been processed. No worries though, we have issued a full refund and you can keep the item that was sent to your PO Box at no charge. I apologize for the inconvenience this issue has caused. PS: please check your spam folder as customer service has sent you several emails.

Thumbnail of user antonioz9
Canada
1 review
10 helpful votes
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May 14th, 2020

Excellent service and timely delivery of my order. I noticed the fake bad reviews that seem to plague this business. I suggest that you ignore them as attempts by competitors to discredit and misrepresent. Highly recommend using kitchenniche.ca as I will for future purchases.

Thumbnail of user michelej53
Canada
1 review
0 helpful votes
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February 15th, 2019

Wow! I am so happy with the customer service with KitchenNiche.ca. I ordered my Peugeot Peppermill on February 9,2019 and received it Wednesday, February 13,2019. I will definitely order from them again for sure. They are fast, efficient and reliable.

Thumbnail of user christopherm167
California
3 reviews
0 helpful votes
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January 25th, 2019

I have recently ordered the splatter guard from this company and am extremely satisfied! My order was delivered to me in just 3 business days.The quality of the product was top-notch and the splatter is really very easy to clean and folds together for the space storing capacity. I am really very happy with my purchase! Thank you so much! Highly recommended!

Thumbnail of user allenw52
Canada
3 reviews
0 helpful votes
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December 5th, 2018

I have recently ordered the splatter guard from this company and am extremely satisfied! My order was delivered to me in just 3 business days.The quality of the product was top-notch and the splatter is really very easy to clean and folds together for the space storing capacity. I am really very happy with my purchase! Thank you so much! Highly recommended!

Thumbnail of user deirdrehe
Canada
2 reviews
0 helpful votes
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November 17th, 2018

I have recently ordered the splatter guard from this company and am extremely satisfied! My order was delivered to me in just 3 business days.The quality of the product was top-notch and the splatter is really very easy to clean and folds together for the space storing capacity. I am really very happy with my purchase! Thank you so much! Highly recommended!

Thumbnail of user bw247
Canada
1 review
0 helpful votes
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December 20th, 2021

I discovered kitchenniche in the last two years. I absolutely love the store, and I have ordered all my baking utensils from them. Every one has been excellent quality. I recommend this site to my family and friends and will buy gifts for others from them. Today I received my marble rolling pin and French rolling pin. I could not be happier for the service plus quality of the merchandise, I will only buy my quality products from them.
B. Wookey

Tip for consumers:
Excellent quality

Products used:
Kitchen utensils excellent quality

Service
Value
Shipping
Quality
Thumbnail of user brendaw573
Canada
2 reviews
6 helpful votes
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August 14th, 2020

I recently came across your webpage, as I was searching for the perfect tart pan. Searched local stores plus on line, and nothing came close to what I wanted, but I found Exactly the item from your site. I ordered 2 tart pans, and I could not be more excited. It was fast to arrive and exactly what I wanted. I will be looking at this store for future purchases, and have book marked the site. I can't wait to shop for my next needs. Thank you.

Totally satisfied customer, Brenda.

Thumbnail of user christinam305
Canada
1 review
0 helpful votes
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April 17th, 2019

Bought a marble cheese slicer and it was cheaper including the shipping than buying in any store or other website. I received up to date emails in regards to my order and shipping. Received within the 5-7 days it was stated! Very satisfied with the company and product!

Thumbnail of user dylanb60
Washington
2 reviews
0 helpful votes
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December 13th, 2018

I am new client to KitchenNiche and I wish to express my compliments on opportune updates on my request and the rapid conveyance. Great Customer support services, four days from putting in my request online until the point when it was conveyed. Completely satisfied! Thank You so much!

Thumbnail of user dylanm55
Canada
9 reviews
23 helpful votes
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November 18th, 2018

I am new client to KitchenNiche and I wish to express my compliments on opportune updates on my request and the rapid conveyance. Great Customer support services, four days from putting in my request online until the point when it was conveyed. Completely satisfied! Thank You so much!

Thumbnail of user silvanan2
Canada
1 review
0 helpful votes
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March 23rd, 2019

I recently purchased this item for when I serve oysters to my guests as an appetizer. It's everything that I wanted and expected. Item arrived in excellent condition and expeditiously as well. I am actually contemplating on purchasing another one as we do quite a bit of entertaining. Would definitely recommend KitchenNiche.

Silvana N.

Thumbnail of user adalinef
India
1 review
1 helpful vote
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February 18th, 2019

Just received the SleekStor Measuring Cup Set from this site! I must say the cups are of really good quality and are made from high-heat resistant silicone which can be easily expanded for use, and it even doesn't require a lot of space as well. I am really happy and satisfied with my cute little handy measuring cups. Thank you so much! 5 stars.

Thumbnail of user lyl4
Canada
1 review
0 helpful votes
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January 24th, 2022

I ordered two products in December, and received one of them promptly (the Mandoline).
-----------------------------------------------------
8 x Fox Run Bakers Butter Ruler (0212) = $15.92
1 x Oxo Good Grips V-Blade Mandoline Slicer (*******) = $59.99
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However, the packing list said that both products were in the same box. Things happen, fine. I sent a couple of emails to "Sandra" as the site directed over the course of a few weeks. No reply whatsoever. I tried calling, but the taped message said to send an email. I still want the butter ruler, and an email would be nice too.

Service
Value
Shipping
Returns
Quality
Thumbnail of user romank24
Roman K. – KitchenNiche.ca Rep

Hi Ly,

Thank you for reaching out to us. I actually replied to your email on January 19th at 10:16am. I'm almost certain my email landed in your spam folder as this is very common with hotmail email address. For some reason hotmail doesn't seem to like us very much :) Please check your spam folder and reply to that email. We certainly will make sure you will receive your butter rulers.

Take care,

Sandra

Thumbnail of user margod10
Canada
1 review
12 helpful votes
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December 13th, 2019

I ordered a pudding steamer from a box store and they let me down. In searching for a Canadian company I was lucky to stumble across Kitchen Niche. Their website was user friendly, easy to browse and to order from. They filled the order and shipped it promptly with no issues. Product is exactly as listed. I am pleased with the quality and I will certainly order from them again!

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Thumbnail of user romank24
Roman K.

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